Compare Journey Flow vs Braze

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82%
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36%
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Software Description:

JourneyFlow is an easy-to-use customer journey builder designed to help users visually build the paths leads and customers go through when engaging with an organization. The free app allows users to design journeys based on both behavioral and demographic triggers, so the contact’s experience is specifically tailored to their needs at every stage of the funnel.

The drag-and-drop builder means the user doesn’t require an extensive understanding of technology but instead makes creating better business processes simple, effective, and affordable. The visual builder comes preloaded with a number of templates so users can start creating beautiful journeys instantly. With open text fields, it is easy to customize each step in the journey according to the specific needs of both the consumer and the business.

Visual customer journeys help business better understand their own processes and allow them to fill in holes in their customer experiences.

JourneyFlow is currently available to all users who wish to enhance their customer experience management initiatives.

Software Description:

Braze was developed to help marketers enable excellent messaging activities across devices, channels, and platforms. The software comes with powerful CRM so users can connect personally with their customers, making broad engagement and ROI.

This solution humanizes connections between vendors and customers. Companies are able to seamlessly collect and maintain actionable customer data, allowing them to reach their audience with targeted, personalized messages. Braze is mainly used by mid-sized companies and enterprises.

Engagement with customers can be performed with welcome emails, "funny" push campaigns, dynamic content, messaging inspired with actual information, contextual messaging, and more. The bottom line is a brilliant customer experience and making each customer unique.

Features:

  • Notifications
  • Customer Management
  • Scheduling
  • Marketing Automation
  • Brand Management
  • Lead Management
  • Audience Targeting
  • Contact Management
  • Conversion Tracking

Features:

  • Scheduling
  • Customer Management
  • Marketing Automation
  • Notifications
  • Data Import
  • Contact Management
  • Audience Targeting
  • Dashboard
  • External Integrations
  • API
  • Forecasting

Summary:

  • JourneyFlow is an easy-to-use customer journey builder designed to help users visually build the paths leads and customers go through when engaging with an organization.

  • The free app allows users to design journeys based on both behavioral and demographic triggers, so the contact’s experience is specifically tailored to their needs at every stage of the funnel.

  • JourneyFlow is currently available to all users who wish to enhance their customer experience management initiatives.

Summary:

  • Multichannel Messaging

  • Predictive Analytics

  • Lifecycle Management

  • A/B testing

  • Email Deliverability

  • Triggered Drip Sequences

  • Feature Dashboards

  • Standard Reports

  • Role-Based Workflow & Approvals

FAQs:

    What platforms does this service support?
  • iOS, Google Play

  • What are some applications this service is commonly used in tandem with?
  • GreenRope CRM

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What is this service generally used for?
  • To help marketers and customer experience managers develop and visualize customer journeys

  • Does this service integrate with any other apps?
  • GreenRope CRM

  • Who are the main user groups of this service?
  • JourneyFlow is currently available to all users who wish to enhance their customer experience management initiatives

FAQs:

    Does this service integrate with any other apps?
  • Integrations: Amplitude, Foursquare, Gimbal, AppsFlyer, Segment, mParticle.

  • Does this service offer an API?
  • Yes.

  • What platforms does this service support?
  • This is a cloud-based platform.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Documentation, Email Support, Phone Support.

  • Who are the main user groups of this service?
  • Main users of Braze are marketers in mid-market companies, and enterprise companies.

  • What is this service generally used for?
  • This service is used for lifecycle customer engagement.

Publisher:

Founded:
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Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
New York
Employees:
51-200
Likes:
5.74k
Followers:

Other:

Who uses Journey Flow
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Braze
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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