Compare Joomla vs SugarCRM vs SilkStart

Software Description:

Joomla! is open source content management system (CMS) designed to assist users in building websites, blogs, Intranets and mobile applications.
It is considered to be a popular choice for many types of websites, including corporate sites, news or blogs, government applications, small business sites and sites with secure logins.
Joomla is written in PHP for managing content on the web and uses a MySQL database to store content. It is released under the GNU General Public License.

Software Description:

SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs.
Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.

Software Description:

SilkStart is a leading provider of cloud software for member-based organizations. SilkStart's Association Management System (AMS) streamlines operations through one central database that can be accessed anywhere you can find an internet connection. SilkStart creates beautiful and functional websites that are mobile friendly and can also integrate with existing sites. We simplify complex and time consuming tasks like member management, events, invoicing, payment processing, and communications.

Features:

• Corporate/Business
• Employee Onboarding
• Employee Training
• Video
• Video Courses

Features:

• Contact Management
• Contact Sharing
• Customer Management
• Email Integration
• Forecasting
• Lead Management
• Marketing Automation
• Data Export
• Data Import
• History/Version Control
• Task Scheduling/Tracking

Features:

• Dashboard
• Notifications
• Third-Party Plugins/Add-Ons
• Multi-User
• Data Export
• Data Import

Summary:

• Nested categorization: Joomla enables users to create categories with nesting, with no limits on depth. This is very helpful especially in managing large websites.

• Powerful Extensibility: There are more than 8.000 extensions users can customize Joomla with.

• User Management: Joomla has a registration system that allows users to configure personal options. There are nine user groups with various types of permissions on what users are allowed to access, edit, publish and administer.

• Template Management: Templates are a powerful tool suite for making the site look exactly the way users want. You have complete control over the entire presentation.

• Tagging: Very effective way to structure the content, for a flat organisation structure.Tagging in Joomla also supports nesting.

• Content Management: After creating content, user finds a lot of possibilities to show it on the frontend. He is also able to use several pre-installed modules to show the most popular articles, latest items, related articles and more.

Summary:

• Email Integration

• Marketing Automation

• Sales Force Automation

• Customer Support

• Social CRM

• Reporting

Summary:

• SilkStart is a leading provider of cloud software for member-based organizations.

Pricing:

• Credit card required: N/A

• Joomla is a free and open-source content management system.

Pricing:

• Credit card required: N/A

• Professional: $40 user/month.
  Enterprise: $65 user/month.
  Ultimate: $150 user/month.
  All pricing plans allow free trial.

FAQs:

What are some applications this service is commonly used in tandem with?

• It is often used in tandem with Kunena.

Does this service offer an API?

• The Joomla Platform supports a legacy tree for API.

Does this service offer guides, tutorials and or customer support?

• It provides guides, support and documentation.

Who are the main user groups of this service?

• Most users of Joomla are smaller companies, organizations and individuals who build websites, but it is also being discovered by well known brands across the globe, who want more website power, flexibility, and greater security.

What is this service generally used for?

• It is generally used for publishing web content. It is estimated to be the second most used content management system on the Internet after Wordpress.

What platforms does this service support?

• It is a content management system (CMS) which connects a user's site to a MySQL, or PostgreSQL database.

Does this service integrate with any other apps?

• It integrates with the NuSOAP library, Mailchimp and other applications.

FAQs:

Who are the main user groups of this service?

• Main users of SugarCRM are small- and medium-sized businesses in any particular industry.

What is this service generally used for?

• It is generally used for customer relationship management.

What platforms does this service support?

• SugarCRM is a web-based application, with native mobile app for Android and iPhone.

What are some applications this service is commonly used in tandem with?

• It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk.

Does this service integrate with any other apps?

• SugarCRM integrates with any third party systems people use, and can accommodate the new modules.

Does this service offer an API?

• It offers an API

Does this service offer guides, tutorials and or customer support?

• They offer documentation, training & help, and customer center.

FAQs:

Does this service offer multi-user capability (e.g. teams)?

• Yes, add unlimited administrators to your SilkStart account at no extra cost

Does this service offer guides, tutorials and or customer support?

• High quality help guides, extensive FAQ's, video support, customer phone support

Who are the main user groups of this service?

• Associations, member-based organizations, multi-chapters, single chapters, chamber of commerce, alumni, religious

What is this service generally used for?

• Everything in one place - Whether it's one chapter or one hundred, we connect you to all of your members. A mobile-friendly website and database to bring all of your members and their profiles together.

What are some applications this service is commonly used in tandem with?

• Slack, Salesforce, Trello, Process St. Quickbooks

Publisher:

Publisher:

Publisher:

Other:

Other:

Other:

• Agencies
• Enterprises

• Web App