Compare join.me vs Blue Jeans Network vs Ameyo Video Contact Center

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About join.me

From the hottest start-ups to the Fortune 500, companies choose join.me for one reason - it's easy. It's easy to roll out, easy to scale and easy to manage.

Claim your own personalized URL.
Customize your meeting link to whatever you want. Brand it to your company, to the meeting subject, or even to match your personality. Setting up your personal link means that folks joining your meeting get familiar with you and your brand before they have even entered the meeting.

Customize your meeting background.
Your personal background works in tandem with your personal URL. They both make your account and your meeting room uniquely yours. Give your meeting attendees a fun picture to look at, or brand the background with a company logo. It's simple to change so you can even switch it up for the holidays, get creative! It's all yours.

Better audio.
join.me toll-free blends seamlessly with the join.me features you rely on every day: audio, recording, scheduling, and remote control. With toll-free, you never have to worry about a customer footing the bill for dialing into your meeting. You get competitive rates with no hidden costs or overage fees. Security is enterprise-class, and you keep 24/7 administrative control over your account. That's what we call showing work who's boss.

One Click Screen Sharing.
Getting everyone on the same page is easy when join.me instant screen sharing is involved. When you start your meeting, simply press the "broadcast" button and you're ready to go. It's that simple. And with join.me's pass presenter feature, you can engage with your audience at an even deeper level. Collaboration is efficient, easy, and hassle-free – and you don't have to be in the same room to do it.

About Blue Jeans Network

BlueJeans is a web conferencing and unified communications platform with multi-device operability, both mobile and browser integration, for businesses regardless of its size or industry. This video conferencing solution offers high-quality video meetings with additional features, such as content sharing, recording, chat, and multiple participants.

The concept of this solution is the elimination of technical barriers that usually exist when people use various methods of communication, so this platform can be accessed from multiple platforms like web browsers, iOS and Android devices as well as from other programs. It also includes Google Hangouts, Cisco Jabber, Avaya Scopia, Microsoft Lync, and other conference room system.

It is possible to hold audio or video meetings with up to 25 participants, with the command center and dashboard where users can see metrics, reporting, and data visualization. The BlueJeans video platform provides diverse advanced meeting security features, so any sensitive information, account information, and the contents remain protected.

About Ameyo Video Contact Center

Ameyo launches Video Contact Center to fill the gap of physical interaction in the pandemic times. Businesses often come across situations where their customers prefer a face to face conversation with skilled professionals. Due to the pandemic, such businesses have seen unprecedented fall. Other communication channels are not capable of building trust and guide customers while being able to analyze their facial expressions and gestures. Ameyo’s Video Contact Center Software makes it absolutely hassle-free to connect with your customers via a live video chat to increase sales as well as to grow sales. The software is compiled with the features like easy video call scheduling, video chat ticking, real-time monitoring and co- browsing where data security is in the first place. For instance, it simplifies the process of helping your bank customers to fill up complex forms by allowing agents to co-browse and sharing the same screen. However, the access control is taken extra care of by adhering to the security compliances. Also, the stringent monitoring capabilities make it different from other video conferencing tools. It lets you analyze and monitor agents’ performance and productivity with live chat monitoring.

What are the benefits of Ameyo Video Contact Center?

  • Cost reduction by replacing physical meeting
  • Increase First Call Resolution and NPS
  • Gain customer trust
  • Grow Sales by Upselling and Cross-Selling
  • Make calls even at low internet bandwidth of 150 Kbps
  • PCI DSS compliant and ISO 27001 & ISO 27018 certified

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • External Integrations
  • History/Version Control
  • Multi-User
  • Notifications
  • Scheduling

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • External Integrations
  • History/Version Control
  • Multi-User
  • Notifications
  • Scheduling

Features

  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • External Integrations
  • History/Version Control
  • Multi-User
  • Notifications
  • Scheduling

Summary

    No key features associated with this application.

Summary

  • Multi-Device Interoperability

  • Multi-Party Meeting (Up To 100 Participants)

  • Mobile & Browser Integration

  • HD Content Sharing

  • Dual-Stream Support

  • Video Sharing

  • Meeting Recording

  • Firewall/NAT Traversal & Encrypted Meetings

  • Single Sign-On (SSO) Support

  • Integration with Outlook/ Google Calendar

Summary

    No key features associated with this application.

Pricing

Me

$12.49
Host/Month
Included in plan:
  • Meet with up to 50 Participants
  • Connect from any Computer, iOS or Android device
  • All Meetings Include Dial-In Numbers
  • No Download Required for Major Browsers
  • Unlimited Meeting Duration
  • Dolby Voice Wideband Audio
  • Schedule Meetings from Outlook, Office 365 or Google Calendar
  • Share Entire Desktop or Single Application
  • Control Remote Keyboard & Mouse
  • Play HD Video Files
  • In Meeting Chat
  • Stream to Facebook Live or Workplace
  • Enterprise-Grade AES Encryption
  • Single Sign-On (SSO, SAML)

My Team

$16.65
Host/Month
Included in plan:
  • Meet with up to 75 Participants
  • Cloud Meeting Recording (10 Hours/Host)
  • Command Center Dashboard
  • Historical Meeting Analytics
  • Travel and Emission Savings Measurement Tools
  • Integration with HipChat, Slack & Skype for Business

FAQs

    No FAQs associated with this application.

FAQs

    What platforms does this service support?
  • This is a web-based platform with Android and iOS native mobile apps offered.

  • Who are the main user groups of this service?
  • Mid-Market and Enterprise businesses can host high-quality video meetings connecting many participants, using many different devices, supporting many combinations of video endpoints.

  • What is this service generally used for?
  • This service is generally used for business video conferencing.

  • Does this service integrate with any other apps?
  • Integrations: Slack, HipChat, Docebo, Panopto, Clearlogin, Outlook, Google Calendar, Skype, Voicera, Facebook Live, CUBE.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it offers multi-user capability.

  • Does this service offer an API?
  • Yes, it offers REST API.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Google Hangouts, Cisco Jabber, Avaya Scopia, Microsoft Lync.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Online Support, Phone Support, Video Tutorials, Community Support.

FAQs

    Who are the main user groups of this service?
  • Banking, Insurance, Healthcare, Telecommunication

  • Does this service offer an API?
  • Yes, it does

  • Does this service offer multi-user capability (e.g. teams)?
  • It is for one-to-one customer support. However, total 5 users can join in a video chat

  • Does this service integrate with any other apps?
  • Yes, with ticketing software, CTI

  • What is this service generally used for?
  • Ameyo Video Contact Center is generally used for offering customer support through live video chat, video conferencing, and co-browsing capabilities

  • What platforms does this service support?
  • Can be deployed on the cloud, on-premise, and hybrid

  • Does this service offer guides, tutorials and or customer support?
  • Yes, The service offer guides, tutorials and 24*7 customer support

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
28.2k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2.99k

Other

Who uses join.me
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Blue Jeans Network
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, French
Regional Restrictions:
No restrictions.

Other

Who uses Ameyo Video Contact Center
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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