Compare join.me vs Ameyo Video Contact Center

join.me 4333 Video Conferencing	Ameyo Video Contact Center 242 Video Conferencing
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Crozscore 88% what is this? User Happiness: 84% Press Buzz: 62% User Trend: no significant changes	Crozscore 88% what is this? User Happiness: 86% Press Buzz: 45% User Trend: interest falling
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About join.me From the hottest start-ups to the Fortune 500, companies choose join.me for one reason - it's easy. It's easy to roll out, easy to scale and easy to manage. Claim your own personalized URL. Customize your meeting link to whatever you want. Brand it to your company, to the meeting subject, or even to match your personality. Setting up your personal link means that folks joining your meeting get familiar with you and your brand before they have even entered the meeting. Customize your meeting background. Your personal background works in tandem with your personal URL. They both make your account and your meeting room uniquely yours. Give your meeting attendees a fun picture to look at, or brand the background with a company logo. It's simple to change so you can even switch it up for the holidays, get creative! It's all yours. Better audio. join.me toll-free blends seamlessly with the join.me features you rely on every day: audio, recording, scheduling, and remote control. With toll-free, you never have to worry about a customer footing the bill for dialing into your meeting. You get competitive rates with no hidden costs or overage fees. Security is enterprise-class, and you keep 24/7 administrative control over your account. That's what we call showing work who's boss. One Click Screen Sharing. Getting everyone on the same page is easy when join.me instant screen sharing is involved. When you start your meeting, simply press the "broadcast" button and you're ready to go. It's that simple. And with join.me's pass presenter feature, you can engage with your audience at an even deeper level. Collaboration is efficient, easy, and hassle-free – and you don't have to be in the same room to do it.	About Ameyo Video Contact Center Ameyo launches Video Contact Center to fill the gap of physical interaction in the pandemic times. Businesses often come across situations where their customers prefer a face to face conversation with skilled professionals. Due to the pandemic, such businesses have seen unprecedented fall. Other communication channels are not capable of building trust and guide customers while being able to analyze their facial expressions and gestures. Ameyo’s Video Contact Center Software makes it absolutely hassle-free to connect with your customers via a live video chat to increase sales as well as to grow sales. The software is compiled with the features like easy video call scheduling, video chat ticking, real-time monitoring and co- browsing where data security is in the first place. For instance, it simplifies the process of helping your bank customers to fill up complex forms by allowing agents to co-browse and sharing the same screen. However, the access control is taken extra care of by adhering to the security compliances. Also, the stringent monitoring capabilities make it different from other video conferencing tools. It lets you analyze and monitor agents’ performance and productivity with live chat monitoring. What are the benefits of Ameyo Video Contact Center? Cost reduction by replacing physical meeting Increase First Call Resolution and NPS Gain customer trust Grow Sales by Upselling and Cross-Selling Make calls even at low internet bandwidth of 150 Kbps PCI DSS compliant and ISO 27001 & ISO 27018 certified
Features API Calendar Management Chat Contact Management Contact Sharing External Integrations History/Version Control Multi-User Notifications Scheduling	Features API Calendar Management Chat Contact Management Contact Sharing External Integrations History/Version Control Multi-User Notifications Scheduling
Summary No key features associated with this application.	Summary No key features associated with this application.

FAQs No FAQs associated with this application.	FAQs Who are the main user groups of this service? Banking, Insurance, Healthcare, Telecommunication Does this service offer an API? Yes, it does Does this service offer multi-user capability (e.g. teams)? It is for one-to-one customer support. However, total 5 users can join in a video chat Does this service integrate with any other apps? Yes, with ticketing software, CTI What is this service generally used for? Ameyo Video Contact Center is generally used for offering customer support through live video chat, video conferencing, and co-browsing capabilities What platforms does this service support? Can be deployed on the cloud, on-premise, and hybrid Does this service offer guides, tutorials and or customer support? Yes, The service offer guides, tutorials and 24*7 customer support
Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 2.99k
Other Who uses join.me Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.	Other Who uses Ameyo Video Contact Center Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.