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About Jitbit Helpdesk

Jitbit Helpdesk is the only helpdesk software that is offered both as a cloud-hosted (SaaS) app and on-premise app installed on your server. Fully GDPR/HIPAA compliant, includes live chat, file attachments, knowledge base, asset managemet - everything you'd expect form a ticketing system, but for a lower price.

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Real-time Alerts
  • Workflow Management
  • Self-service Portal
  • Ticket Management
  • Instant Chat Integration
  • Social Media Integration
  • Call Integration
  • Knowledge Base
  • Support Forum

Summary

    No key features associated with this application.

FAQs

    No FAQs associated with this application.

Vendor Information

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Other

Who uses Jitbit Helpdesk
  • Freelance
  • Startups
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, French, Swedish, Norwegian, Danish, Dutch, Chinese, Italian, Polish, Czech, Arabic, Hindi, Portuguese, Spanish, Finnish, Turkish, Slovak, Slovenian
Regional Restrictions:
No restrictions.
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