Compare Izenda vs Parker Software

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Software Description:

Izenda is a self-service reporting platform that embeds directly into web applications and connects to SQL Server, Oracle, MySQL and other data sources. End users get an easy to use business intelligence tool for data discovery, fully integrated with the look and feel, navigation and data security of their application, viewable and sharable anywhere and on any device. Izenda embeds rapidly and seamlessly into applications, to help software companies get enhanced analytics to market fast, improve sales and customer retention, and free scarce technical resources to focus on innovating their products.

Software Description:

We’re Parker Software, and we build digital bridges. More than that, we help your business cross those bridges faster than ever before possible. We do that with a single channel solution that works across your entire digital operation – uniting all your channels under one umbrella and unlocking thousands of new efficiencies.

We’ve eliminated the need for your business to have separate software to manage web analytics, separate software for live chat, for support ticketing, social media management, lead generation, CRM integration, business process automation and more.

The mess of relying on multiple solutions is no more; instead, we’ve created a single, simplifying suite that covers your digital transformation from every angle.

As part of one all-encompassing solution, we offer:

• Visitor tracking • Live chat • Skills based routing • Intelligent communication automation

• Web analytics • Tailored customer experiences • Prospect detection • Lead generation

• Sales enablement • Social media monitoring • Business process automation • Digital contact centre

• Support desk • Internal chat rooms • Voice detection • Data form capture • Language translation

• Email parsing / processing • Code-free task development • Operational reporting • All-inclusive systems integrations

Even better, we offer all of this in real-time. This is an entirely new approach to digital engagement, service and operation – a hybrid, fully integrated solution that replaces multiple investments and messy manual processes with streamlined synergy.

Features:

  • Data Visualization
  • API
  • Analytics
  • Dashboard
  • Multi-User
  • Notifications
  • Scheduling
  • External Integrations
  • Data Export
  • Inventory Tracking
  • Multi-Site

Features:

Summary:

  • Self-service reporting and dashboards built to be embedded in applications

Summary:

  • Live chat

  • Automation

  • Prospect detection

  • Lead generation

  • Social media monitoring

  • Web analytics

  • Digital engagement

  • Sales enablement

  • Customer service

  • Helpdesk

FAQs:

    Does this service integrate with any other apps?
  • Izenda is purpose-built as an OEM solution that empowers software companies to integrate analytics within their applications, whether they be in the cloud, on premise or a hybrid deployment. Fully exposed JavaScript, CSS and HTML, and over 900 configurable settings, methods and classes mean that Izenda's analytics can be styled to seamlessly integrate with any application.

  • What platforms does this service support? (e.g. native mobile apps)
  • Fully responsive, browser agnostic and touch-device ready, Izenda renders in pure HTML, to allow for creation and consumption of analytics anywhere, at any time. No desktop tools, plug-ins or separate mobile apps are required.

  • Does this service offer an API?
  • Yes. Izenda is highly customizable via the Izenda API.

  • What is this service generally used for?
  • Izenda helps software companies get enhanced analytics to market faster, improve
    sales of their applications and customer retention, and free scarce technical resources to focus
    on innovation. Our platform allows them to deliver real-time business intelligence to application end users that:
    * Reports from multiple data sources
    * Allows aliasing of database fields with business-friendly terms
    * Lets non-technical users write queries without knowing SQL
    * Leverages existing security models, including user roles and access rights, to tailor reporting for different users

  • What are some applications this service is commonly used in tandem with?
  • Government agencies, healthcare, financial services, education, logistics, insurance and manufacturing are just a few of the verticals that have deployed with Izenda. Our software is embedded inside EHR, HCM, CRM, SCM and other types of software. In fact, every day over a million end users worldwide rely on analytics from Izenda to make data-driven decisions.

  • Does this service offer guides, tutorials and or customer support?
  • Izenda professional work closely with our customers to guarantee a rapid and successful integration. This includes providing professional services to support optimal configuration and best practices for branding and adoption. We also provide additional training on site, tutorial videos, a robust wiki and customer support.

  • Who are the main user groups of this service?
  • Izenda’s embedded analytics platform was designed for use by software companies, solutions providers and IT development teams working inside of enterprise organizations. Our platform embeds a complete, fully white labeled business intelligence suite rapidly and seamlessly into their existing applications.

    We offer an OEM-friendly licensing model that provides unlimited distribution of Izenda embedded inside applications as an annual subscription. It features:
    * all Izenda modules (including Vision, Maps, Fusion, Forms and Language Pack)
    * unlimited use - no per user, customer or core limitations or fees
    * both production and development instances
    * transparent, predictable pricing that aligns with future growth

  • Does this service offer multi-user capability? (e.g. teams)
  • For application end users, Izenda allows the creation and sharing of reports and dashboards with other users - always respecting an application's tenant- and role-based security. For software companies, Izenda easily scales analytics across multi tenant applications.

FAQs:

    Who are the main user groups of this service?
  • Our solutions are used by over 10,000 clients across the globe. These are primarily marketing teams, sales and IT departments, and call centres.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes.

  • What is this service generally used for?
  • Digital engagement, digital acquisition and business process automation.

  • What are some applications this service is commonly used in tandem with?
  • CRM, marketing automation and call centre software.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:
3.16k

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
55.4k
Followers:

Other:

Who uses Izenda
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Parker Software
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Regional Restrictions:
No restrictions.
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