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About iVend Retail

CitiXsys is a leader in retail management software that is recognized worldwide for its rich functionality, multi-national capabilities, and unparalleled flexibility. The flagship solution suite, iVend Retail, helps retailers to optimize business operations to gain more time to focus on what really matters - cultivating customer engagement and capitalizing on retail trends. iVend Retail is the chosen retail management platform for thousands of retailers in 85+ countries.

iVend Retail provides a 360-degree view of the customer and a single view of inventory, enabling retailers anywhere on the globe to deliver a seamless shopping experience across all sales channels. The modular solution suite includes functionality for Point of Sale (POS), Mobile Point of Sale (mPOS), eCommerce/mCommerce, Digital Passes, Loyalty, Inventory Management, Promotions, Reporting and Analytics. iVend Retail’s fully integrated platform with open APIs allows for a seamless integration with any ERP or third-party solution. iVend Extensibility enables retailers to build upon the technology infrastructure they already have in place in order to grow and expand upon their core functionality.

iVend Retail is distributed exclusively via our global network of software resellers who bring expertise to a range of services including implementation and integration from single store environments to multi-store, multi-geography retail ecosystems.

The executive team behind iVend Retail includes leading retail business experts, selected from across the globe to deliver quality services for regional sales, marketing, and consulting to ensure that our customers always have the most comprehensively feature-rich, flexible, and robust suite of retail software solutions for their businesses.

About Mercaux

Mercaux was listed in Retail Week's Discovery 50 list 2020, which shines a light on the world's top tech companies whose innovative solutions are supporting the retail sector both during the pandemic and in the future.

Mercaux is the ‘backbone’ for your in-store digital transformation journey. We help retailers deliver superior omnichannel customer experiences by bringing the best of digital and physical retail together.

We equip Sales Associates and stores with the digital tools they need to serve and sell smarter, across the entire customer journey. The solutions are operated by Sales Associates using a tablet-based app or self-served by customers using touch screen kiosks or their own phones via a web-based App. All the solutions are all managed by a HQ Platform.

Our core solutions Sales Assist, Omnichannel and Clienteling equip staff with instant access to product information, company-wide inventory, digital content, customers’ profiles and wish lists, through to mobile checkout capabilities. Additional add-ons such as AI-driven Styling Suggestions, Store and Customer Communications and Advanced Analytics elevate stores towards a fully integrated digital ecosystem.

The use of this technology also opens the black box of in-store data so retailers can understand what actions contribute to a sale (or lost basket) in a customer’s path-to-purchase by revealing customer behaviours, staff performance and product funnels.

When clients like Nike, French Connection and Benetton adopt digital tools in their stores, they see an increase in conversion, loyalty and units per transaction (UPT). On average they experience a sales uplift of 8% and 5x ROI.

About Perch

Perch engages shoppers to Interact with your products by:
-Attracting customers to the interactive retail displays with high-impact, dynamic digital media
-Detecting which products shoppers touch or pickup using advanced computer vision technology
-Responding to shoppers with engaging product-level marketing, media, and applications
-Analyzing in-store behavior for continuous improvement of merchandising, content, and packaging

Perch’s product engagement platform drives 10X the value of digital signage
-Drive volume and gain share via 30-130% sales lift and collecting first party customer data
-Gain valuable shopper engagement insights to inform product development and marketing
-Execute omnichannel messaging with branded content distributed in-store, online and mobile
-Secure premium secondary display placement at strategic retail partners
-Obtain monthly volume commitments to ensure no out-of-stocks

Improve your merchandising, marketing and packaging with Perch’s engagement analytics
-Customers Engaged - Track shopper behavior over time to look at campaign, creative, store locations or region performances that create impact.
-Product Interactions - See what products shoppers pickup most often, which products convert best to sales, and measure your media on a cost-per-pickup (CPC equivalent).
-Engagement Time - Measure the total time that customers are engaged with your products and which creative best converts from pickup to digital content engagement.

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Sales Motivator
  • Shipping Management
  • Order management
  • BitCoin
  • PayPal
  • Stripe

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Sales Motivator
  • Shipping Management
  • Order management
  • BitCoin
  • PayPal
  • Stripe

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Sales Motivator
  • Shipping Management
  • Order management
  • BitCoin
  • PayPal
  • Stripe

Summary

  • Point of Sale and Checkout

  • Inventory Management

  • Loyalty & Customer Management

  • Omnichannel Retail

  • Merchandising, Replenishment, and Forecasting

  • Business Intelligence

  • eCommerce & Mcommerce

  • Digital Passes

  • ERP integration

  • Multi-currency, Pricing & Promotions Management

Summary

  • Sales Assist tool to provide product information and availability in-store

  • Omnichannel capabilities to create smooth experience across all store channels

  • Clientelling with access to customer's profile, personalised recommendations and notes

  • Analytics unlock the black box of customer journey data

  • B2C Web App for customers to control their in-store visit

  • Self-Service in-store kiosks

  • Remote Selling with communication capabilities and appointment booking

Summary

    No key features associated with this application.

FAQs

    No FAQs associated with this application.

FAQs

    No FAQs associated with this application.

FAQs

    What is this service generally used for?
  • Sales lift
    Data management

  • Who are the main user groups of this service?
  • Brands and retailers

Vendor Information

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Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses iVend Retail
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Mercaux
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, German, Italian, Russian, Portuguese, Chinese, Thai, French
Regional Restrictions:
No restrictions.

Other

Who uses Perch
  • Enterprises
Languages:
English
Regional Restrictions:
No restrictions.
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