Compare ITmanager vs SherpaDesk vs CloudAlly

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64%
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81%
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87%
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ITmanager screenshot view 2 more SherpaDesk screenshot view 5 more CloudAlly screenshot

Software Description:

Remotely monitor and manage servers from any mobile or desktop device with ITmanager.

This service allows IT managers to do their job more efficiently by securely managing a number of different servers, including Windows, Active Directory, Microsoft Exchange, VMware vSphere ESXi or vSphere vCenter, Hyper-V, XenServer, XenApp, SSH (Secure shell), Telnet, Amazon Web Services (AWS), RDP, VNC, Apple Remote Desktop (ARD) and more, anywhere, at anytime! A FREE 7 day subscription to the ITmanager.net service is included. The monthly subscription fee is only $25 USD per month per Network Administrator.

PLEASE NOTE
The ITmanager service includes an optional enterprise server which is installed on a Windows server behind your firewall. The enterprise server can be downloaded on our website. The enterprise server enables monitoring and management of servers behind firewalls without opening any ports in the firewall. Connections to the enterprise server are encrypted for security. The enterprise server supports multiple users.

Monitor:

  • Monitor servers with Ping, HTTP, TCP Ports, Windows CPU, Disk space, Memory, Service and SNMP Network usage
  • View graphs and charts of response times
  • Configure thresholds when servers are down, slow or returning error codes
  • Notifications sent to Email, SMS, iOS or Android Push.
  • Notify multiple users based on different start time and repeating criteria
  • Monitor servers on the Internet as well as servers behind the firewall
  • Integrates with PagerDuty

Windows Management includes:

  • System Information
  • Services
  • RDP
  • Shutdown & Reboot
  • Event Viewer
  • File Explorer
  • Powershell
  • Task Manager
  • DHCP Manager
  • DNS Manager
  • Shares
  • Task Scheduler
  • Printers
  • VNC

Active Directory Management Includes:

  • Managing users
  • Managing groups
  • Browsing or searching the Active Directory Tree

Microsoft Exchange Management Includes:

  • Create, edit and delete mailboxes and groups

VMware vSphere vCenter and ESXi Management Includes:

  • Start or stop vSphere vCenter servers or ESXi hypervisors
  • Reset vSphere vCenter servers or ESXi hypervisors
  • View vSphere vCenter or vSphere ESXi statuses and see screenshots
  • Connect to the console using SSH and VNC

Hyper-V and XenServer:

  • Start, stop and reset virtual machines
  • View virtual machine statuses and see screenshots
  • Connect to the console

XenApp:

  • Disconnect, logout and send messages to sessions
  • Manage applications, machines and delivery groups

Telnet and SSH (Secure Shell):

  • Telnet client for connecting to remote devices which are running a telnet server
  • SSH (secure shell) client connects to devices running SSH servers
  • SSH (secure shell) is very similar to telnet but is encrypted, hence the name secure shell

VNC and RDP:

  • RDP (Remote Desktop Protocol) client for connecting to Windows servers running RDP server
  • VNC client connects to any computer running a VNC server
  • View the screen with VNC and RDP and control the mouse and keyboard

Apple Remote Desktop (ARD):

  • Apple Remote Desktop (ARD) for managing Mac computers
  • View the screen via Apple Remote Desktop (ARD)
  • Control the mouse and keyboard via Apple Remote Desktop (ARD)

Other Features Include:

  • Amazon Web Services (AWS)
  • BlackBerry Enterprise Server

Network Tools:
Ping, Traceroute, Whois, Subnet Calculator, DNS Lookup, Scan network to discover servers automatically

A FREE 7-day subscription is provided to all new ITmanager users. Purchasing a subscription will allow you to use the application on all of your Android, iOS and BlackBerry devices as well as through any web browser with our web app.

Your opinion is important to us; help us improve your experience with ITmanager by rating our app.

Software Description:

We’ll Improve Your Business, Without Disrupting It.
Track Time Across Your Business. Automatically Generate Invoices. Make Smarter Decisions.

Our customer management software allows you and your team to stay connected to your customers whether you are in the field, on the road, or simply don’t feel like firing up your computer. The mobile application makes it easy to manage support tickets, track time, and send invoices from the palm of your hand.

This gives companies the freedom to focus on growing their business, rather than just surviving.

Our tool helps resolve customer issues, accurately track billable and non-billable time, automate invoicing and manage project profitability.

KEY FEATURES
* HelpDesk Ticketing System - manage support tickets
* Communicate through the app in your email via SherpaDesk command codes
* Manage projects
* Attach files to projects and accounts
* Communicate within projects both internally and externally
* Data reporting to measure project profitability
* Maintain company assets
* Manually calculate depreciation of assets
* Manage employees
* Integrates with accounting solutions for automatic billing
* Track time via iPhone, Apple Watch, Desktop, Droid, Chrome Extension or Email
* Apply tracked time to set hourly rates
* Apply tracked time to projects or customers
* Create To-Do Lists

Software Description:

All Your Online Data, Backed Up in One Place
Secured Online Daily Backups for:

Office 365 Backup
CloudAlly is compatible with all Office 365 Exchange plans and allows you to activate daily backups for all or selected Office 365 Exchange Users. Our Office 365 backup includes Mail, Calendar, Contacts and Tasks and allows you to easily perform a non-destructive restore to the same or different user, as well as export data for local download.

SharePoint/OneDrive Backup
In addition to Office 365 Exchange, CloudAlly offers automated daily backups for SharePoint Online and OneDrive backup for Business sites. You can backup the Team Site (and all sub-sites), Public Site (and all sub-sites), Private Site Collections and OneDrive for Business sites. Data recovery is non-destructive and can be restored to the original site or user specified site if needed.

G Suite Backup & Restore
Activate daily backups for all or selected users across all domains associated with your G Suite / Google Apps account. Our G Suite / Google Apps backup includes Mail, Drive, Sites, Calendar, Contacts, Tasks and Chat, and you can choose to automatically activate backups for new users as they are added to your account. Easily export user data for local archive or use our non-destructive restore to recover data without overwriting existing information.

SalesForce Backup
CloudAlly is compatible with all Salesforce editions including Contact Manager, Group, Professional, Enterprise, Performance, Unlimited and Developer Editions. This is a complete Salesforce backup of all organizational data including metadata and Chatter feeds. You can even backup multiple Salesforce instances from a single CloudAlly account. Data can be exported for on-premise use or inserted / upserted to Salesforce using the Salesforce Import Wizard or Data Loader.

Box Backup
Activate Box backups for all or selected users within your organization. Optionally, CloudAlly can automatically detect and activate backups for new users to ensure their data is backed up from day 1. Prefer a hands-on approach? CloudAlly makes it easy to manually add, delete and manage your users and their data backup preferences.

Online Data Back-Up
CloudAlly provides online data back-up on Amazon cloud services allowing you to easily perform a non-destructive restore on Amazon Cloud Services.

Features:

  • Dashboard
  • Multi-User
  • Google Apps Integration
  • Notifications
  • 2-Factor Authentication

Features:

  • Project Management
  • Bug Tracking
  • Inventory Tracking
  • Google Apps Integration
  • Notifications
  • Calendar Management
  • External Integrations
  • Customer Management
  • Dashboard
  • Chat
  • Multi-User
  • Contact Management
  • Data Visualization
  • Email Integration
  • API
  • Data Export
  • Data Import
  • Time Management

Features:

  • 2-Factor Authentication
  • Scheduling
  • Google Apps Integration
  • Dashboard
  • Notifications
  • Multi-User
  • File Sharing
  • File Transfer
  • Document Comparison
  • Data Import
  • Data Export
  • External Integrations

Summary:

  • Remote management and monitoring of servers

  • Remote management and monitoring of networks

Summary:

  • Complete professional service automation solution

  • Easily track time, manage support issue and monitor project profitability

  • Capture lost billable and non-billable time

  • Easy to use help desk solution built for small to medium size teams

Summary:

  • SaaS backup for Office 365.

  • SaaS backup for G Suite.

  • SaaS backup for SharePoint / OneDrive.

  • SaaS backup for Box.com

  • Centralized Backup Office 365, G Suite / Google Apps, Salesforce and more from a single CloudAlly account.

  • Simple, safe and secure backup on Amazon.

Pricing:

  • Starting from: $25.00/month
  • Credit card required: No
  • 7-day free Trial available

Monthly Subscription

$25.00
1 user(s) / month
Included in plan:
  • Network Tools
  • BlackBerry Enterprise Server
  • Amazon Web Services
  • Google Apps
  • VNC/RDP/ARD
  • SSH/Telnet
  • XenApp
  • XenServer
  • Hyper-V
  • VMware
  • Web Interfaces
  • Exchange
  • Active Directory
  • Windows
  • Audit Logging
  • Keychain
  • Server Monitoring

1st Tech Free for Life

Free
Included in plan:
  • 1 technician license and full access to all features

Team

$39.00
user(s) / month
Included in plan:
  • All feature on our website

Monthly

$3.00
1 user(s) / month
Included in plan:
  • Backup Service - Office 365 Exchange Backup.
  • Backup Scope Mail, Calendar, Contacts and Tasks.
  • Backup Features - Backup all or selected users, backup Office 365 Exchanges, and automatically detect new users (optional).
  • Compatible with all Office 365 Exchange plans.
  • Archive location US (default), or optionally EU or Australia on request.
  • Backup Time and Frequency 2:00 UTC (default) or user specified on request.
  • Backup confirmation - optional daily backup email summary.
  • Archive retention is unlimited.
  • Data Recovery - Granular item level search and restore.
  • Data Export - Zip download containing industry standard or Outlook compatible formats.

Yearly

$3.00
1 user(s) / month
Included in plan:
  • 2 Months Free

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • email support, phone support, online chat support.

  • Does this service offer an API?
  • No

  • What are some applications this service is commonly used in tandem with?
  • PagerDuty integration.

  • Does this service offer multi-user capability (e.g. teams)?
  • Multiple IT Admins from the same company can use ITmaanger.net

  • Does this service integrate with any other apps?
  • PagerDuty

  • What platforms does this service support?
  • We support IOS, Android, BlackBerry and we also have a web client.

  • What is this service generally used for?
  • ITmanager.net is used by IT support people to monitor and manage networks and servers from their smartphone or tablet.

  • Who are the main user groups of this service?
  • Most ITmanager.net customers are either MSPs or corporate IT departments.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes, you can find the wiki on our GitHub repository.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • SherpaDesk is a web-based solution and works on all major browsers.

  • What is this service generally used for?
  • SherpaDesk is a complete professional service management solution allowing time tracking, support management, project monitoring and invoicing. With deep integration into QuickBooks, Xero and FreshBooks makes the SherpaDesk the best solution for small to medium size business to run their business.

  • Who are the main user groups of this service?
  • SherpaDesk focuses on professional service organizations where time is their key revenue driver. This would include software developers, graphic designers, consultants, IT support and manage service providers.

  • What are some applications this service is commonly used in tandem with?
  • QuickBooks
    QuickBooks Online
    Xero
    FreshBooks
    Salesforce
    Google
    Microsoft 365

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Office 365, sharepoint, onedrive, g suite, box.com saleforce.com

  • Does this service integrate with any other apps?
  • Odin Platform Ingram Micro, and Office 365, sharepoint, onedrive, g suite, box.com saleforce.com

  • What is this service generally used for?
  • Backing up SaaS solutions such as Office 365, G suite, etc.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, of course. 24-7 365 days a year customer support, through email or phone. We also have a Knowledge Base.

  • Who are the main user groups of this service?
  • IT managers, System Admin, Application Managers, CIO, CEO

Publisher:

Founded:
-
Based in:
Ottawa
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
11-50
Likes:
2.54k
Followers:

Publisher:

Founded:
-
Based in:
Raanana
Employees:
11-50
Likes:
Followers:

Other:

Who uses ITmanager
  • Freelance
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses SherpaDesk
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses CloudAlly
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
Exclude: Syria, Iran, Lebanon.
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