Compare Itemz App vs Samanage

More Information More Information

Crozscore:

28%
what is this?
39%
interest falling

Crozscore:

85%
what is this?
88%
53%
no significant changes
Itemz App screenshot view 2 more Samanage screenshot view 4 more

Software Description:

Itemz finally closes the gap between being productive and having fun at work (or more specifically – between getting the job done and binging on funny cat videos).

It makes the routine of getting through the daily “to do’s” bearable, because work starts to seem like a necessity, not only pay to the bills, but also because of the desire to compete.

In Itemz, the awards and trophies go first and foremost to those who really work the hardest.

But we should warn you – using this app makes you want to do more and more tasks every day just to find out what trophy is next...

Software Description:

Samanage offers real cloud-based IT service desk and asset management software that helps companies govern their IT environment.
This service empowers organizations with an innovative ITSM platform that automates and simplifies their daily IT tasks.
Samanage is also the only ITSM solution that automatically pulls warranty information for all of the major hardware providers. Their clients can also go live operationally without any professional service support within minutes.

Features:

Features:

  • Dashboard
  • Inventory Tracking
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Analytics
  • Billing/Invoicing
  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration

Summary:

  • Task managemet tools - creating and managing tasks and projects

  • Gamification mechanics - the trophies are waiting for you, just start working

Summary:

  • IT Service Desk: Manages tickets and service requests, email integration of self-service portal.

  • Self-Service Portal: Employees can resolve their issues independently.

  • Contract Management: Tracking all contracts and software licences.

  • IT Asset Management: Management of every asset in the organization.

  • IT Service Catalog: Streamline available service requests and fulfillment processes.

  • Risk Detection: Scans software and hardware continuously for all issues.

Pricing:

  • Credit card required: N/A
  • Pricing on Request: Customers receive customized price quotes based on number of accepted services.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Main users are companies that employ between 100-3,000 people.

  • What is this service generally used for?
  • This service is generally used for IT Asset Management.

  • What platforms does this service support? (e.g. native mobile apps)
  • This service is web-based, and runs on Mac, Windows, and Linux. Mobile version works on any mobile device running iOS 4+, Android 2.1+, webOS 2, Windows Mobile, or BlackBerry 6, on mobile browser, without installing a native app.

  • What are some applications this service is commonly used in tandem with?
  • Samanage is the most commonly used with: Google apps; Zendesk; OneLogin; Okta; Email clients etc.

  • Does this service integrate with any other apps?
  • It integrates with over 200 cloud applications.

  • Does this service offer an API?
  • Their REST API allows customers and developers to expand and build on the Samanage platform.

  • Does this service offer guides, tutorials and or customer support?
  • Samanage offers their clients following support services: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
-
Based in:
Lipno
Employees:
-
Likes:
218
Followers:
1.06k

Publisher:

Founded:
2007
Based in:
Cary
Employees:
51-200
Likes:
2.61k
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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