Compare ISL Light Remote Desktop vs Zoho Assist

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About ISL Light Remote Desktop

ISL Light is a web-based remote desktop solution that lets you access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support to mobile device users. Cross-platform, secure, high-speed screen sharing, cloud-based or on-premises license. Rich customization options allow you to rebrand the software to your own corporate identity and apply advanced security measures.

About Zoho Assist

Access your computer or mobile device from anywhere, anytime using Zoho Assist; your one-stop solution for remote support, screen sharing and unattended access. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls.

Features

  • Click-to-Dial

Features

  • Click-to-Dial

Summary

    No key features associated with this application.

Summary

  • Remote Support

  • Unattended Access

  • Screen Sharing

  • File Transfer

  • Multi Language Support

  • Session Recording

  • Reboot and Reconnect

  • Chat

  • Web based sessions

  • Simultaneous Sessions

Pricing

15 Days Free Trial

Free
Included in plan:
  • Fully featured
  • No credit card needed

Pricing

Free Forever

Free
Included in plan:
  • 1 Remote Support Technician
  • 5 Unattended Computers
  • Instant Chat
  • UAC Compatible
  • Desktop App
  • Clipboard Sharing
  • Mac Support
  • User Management
  • Organization Roles

Remote Support - Standard Edition

$10.00
1 user(s) / month
Included in plan:
  • All in Free Edition +
  • File Transfer
  • Multi Monitor Navigation
  • Send Ctrl+Alt+Del
  • Reboot and Reconnect
  • Session Transfer
  • Import Google Contacts
  • Custom Report
  • Screen Capture
  • 2 simultaneous Sessions

Remote Support - Professional

$15.00
1 user(s) / month
Included in plan:
  • All in Standard Edition +
  • Mobile Apps (iOS, Android)
  • Schedule Sessions
  • Screen Sharing
  • Session Notes
  • Custom Email Templates
  • Rebranding
  • Advanced Reports
  • 4 simultaneous Sessions

Remote Support - Enterprise

$25.00
1 user(s) / month
Included in plan:
  • All in Professional Plan +
  • Departments
  • Session Recording
  • Session Audit
  • Remote Printing
  • Contacts Management
  • Annotation
  • Customer Widget
  • Custom Domain Mapping
  • 6 simultaneous Sessions

Unattended Access - Standard

$10.00
25 unattended computers/month
Included in plan:
  • Computer Grouping
  • Group permissions
  • Deployment
  • Wake on LAN
  • Session Notes
  • File Transfer
  • Rebranding
  • Rebranding
  • Session Confirmation
  • Mobile Apps for Technician
  • Unlimited Technicians
  • Advanced Reports

FAQs

    Does this service offer an API?
  • Yes.

  • What is this service generally used for?
  • Remote support, Remote access, Remote work, Remote maintenance, Unattended remote access

  • Does this service integrate with any other apps?
  • Barracuda (ex Avast) Managed workplace, Autotask, BMC Remedy, Bitrix24

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What platforms does this service support?
  • Windows, Mac, Linux, Android, iOS, Windows 10 Mobile

  • Who are the main user groups of this service?
  • Tech support teams across all industries, call centers

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
    • Outsourced IT & MSP Support
    • Customer Support
    • IT Help Desks
  • Does this service integrate with any other apps?
  • Fresh desk
    Jira
    Spiceworks
    Zendesk
    Zoho Desk
    Service Now
    Zoho SalesIQ

  • What are some applications this service is commonly used in tandem with?
  • Help Desk
    Service Desk

  • What platforms does this service support?
  • Windows
    iOS
    Android
    Mac
    Linux
    Raspberry Pi

  • What is this service generally used for?
    • Remote Support
    • Unattended Access
  • Does this service offer guides, tutorials and or customer support?
    • Help Guide
    • Online Training
    • Webinar
    • Chat Support
    • Call
  • Does this service offer an API?
  • Yes, API is available.

Vendor Information

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Vendor Information

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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses ISL Light Remote Desktop
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, German, Czech, Italian, Spanish, French, Slovenian, Norwegian, Danish, Portuguese, Japanese, Dutch, Polish, Korean
Regional Restrictions:
No restrictions.

Other

Who uses Zoho Assist
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, French, Chinese, Swedish, Bulgarian, Japanese, Portuguese, Spanish
Regional Restrictions:
No restrictions.
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