Compare involve.me vs eGain vs Engage+

involve.me 34 Customer Engagement	eGain 14 Customer Engagement	Engage+ 0 Customer Engagement
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Crozscore 92% what is this? User Happiness: 94% Press Buzz: 48% User Trend: interest falling	Crozscore 85% what is this? User Happiness: 77% Press Buzz: 49% User Trend: interest falling	Crozscore 82% what is this? Press Buzz: 45% User Trend: no significant changes
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About involve.me involve.me is reimagining customer experience by allowing e-commerce shops & digital marketers to easily create personalized interactions at every step of the customer journey, so they can better acquire & keep customers involved. Customers such as Universal Pictures, Salesforce or Bloomberg use involve.me to create and integrate interactive content for any point in their funnel, from lead acquisition and qualification, through activation and conversion up to measuring customer satisfaction.	About eGain eGain offers AI-powered solution used by leading organizations worldwide. It is a transformative customer service for supporting online customers and contact center agents. This service helps businesses engage, gain, and serve customers throughout various communication channels. The suite consists of following modules: eGain CallTrack, eGain Chat, eGain Virtual Assistant, eGain ClickToCall, eGain Cobrowse, eGain Mail, eGain Notify, eGain Offers, and eGain Social. The whole package ensures 360-degree customer feedback and reliable information that can improve customer interaction. This way, businesses can offer their customers the option of live chat with support agents. eGain converts conventional call centers into knowledge-based multichannel customer interaction centers. There is also Artificial Intelligence-powered virtual assistant software, as a virtual agent providing help for website visitors. It is based on the natural language processing technology, that acts as a guide for customers. Finally, eGain Social is a tool that collects data from social media, analyzing visitors' queries and content acting as a single-sourced social publishing, and reputation management.	About Engage+ Increase conversion & sales with personalized customer engagement & omnichannel retail marketing solutions. Start engaging 1:1 with your customers today with customer relationship management software! Connect and Build Relationships with your Consumers. Consumers want brands to be relevant to them. Increase the effectiveness of your marketing efforts by personally connecting with each consumer over their preferred channels, building relationships at every interaction with Engage+. Create Personalized Customer Journeys with AI-Powered Retail Marketing Solutions. Personalize Customer Engagement with AI-Powered Retail Marketing Solutions.
Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Forecasting Lead Management Lead Scoring Multi-User Notifications Scheduling Call Tracking Click-to-Dial Net Promoter Score
Summary No key features associated with this application.	Summary Streamline and Automate Service Processes Effectively Categorize Interactions Monitor and Track Every Call Integrate Multichannel Customer Communications Complete Customer Information and Interaction History A Common Knowledge Base Intelligent Summarizing of Phone Calls. Comprehensive Analytics Fully integrated with other interaction channels	Summary All-In-One Campaign Automation AI-Powered Hyper-Personalised Campaigns Campaigns That Are Truly Omnichannel Audience Manager Personalise Incentives With The Coupon Engine Keep Track Of Your Campaign Performance Personalise Instore Engagement In Real-Time Leverage The Power Of Social Influence Consumer Journeys Maximise Traditional Channels & Mobile Push
Pricing Free Free Included in plan: 100 submissions / month single user collect 100MB file uploads try paid features Starter $25.00 1 user(s) / month Included in plan: 1.000 submissions / month single user collect 500MB file uploads Starter features Professional $75.00 1 user(s) / month Included in plan: 5.000 submissions / month collect 2GB file uploads Add team members Professional features Business $195.00 1 user(s) / month Included in plan: 15.000 submissions / month webhooks Add custom domain add-ons
FAQs No FAQs associated with this application.	FAQs Does this service offer an API? Yes, it offers REST API. Does this service offer guides, tutorials and or customer support? Support: Knowledge Base, Videos, Customer Forums, Support Portal, Chat, Phone Support, Email Support. Does this service offer multi-user capability (e.g. teams)? Yes. Does this service integrate with any other apps? eGain integrates with call center, business, content, and email systems. Who are the main user groups of this service? Main users of eGain are large companies aiming to provide timely, contextual, and consistent knowledge to consumers across digital & voice channels, touchpoints, as well as agents in contact centers for superior CX. What is this service generally used for? This service is generally used as a customer interaction software. What platforms does this service support? eGain is cloud-based, hosting, and on-site software.	FAQs Does this service offer multi-user capability (e.g. teams)? Yes Does this service integrate with any other apps? Yes Does this service offer guides, tutorials and or customer support? Yes What platforms does this service support? POS - 75+ POS Systems including NCR, Ginesys, RetailPro, Microsoft Dynamics and others, Rewards Platforms - PayTM, Amazon, UPI Who are the main user groups of this service? Retail- Fashion, Consumer Electronics, Restaurants, Supermarkets, Pharmacy, Jewelry, Beauty & Skincare, Hospitality, Manufacturing- Building Material, Pharmaceuticals, Agriproducts, Consumer Durables What is this service generally used for? To connect and build relationships with your consumers.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 701	Vendor Information Founded: - Based in: Sunnyvale Employees: 501-1000 Likes: Followers: 2.62k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 5.25k
Other Who uses involve.me Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Languages: English, German, French, Arabic, Finnish, Bulgarian, Czech, Danish, Greek, Hebrew, Hindi, Croatian, Hungarian, Italian, Japanese, Korean, Chinese, Turkish, Thai, Swedish, Serbian, Spanish, Russian, Romanian, Dutch, Norwegian, Malay, Polish Regional Restrictions: No restrictions.	Other Who uses eGain Startups SMEs Enterprises Desktop Platforms: Web App Windows Macintosh Languages: English, German, French Regional Restrictions: No restrictions.	Other Who uses Engage+ Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Blackberry Languages: English Regional Restrictions: No restrictions.