involve.me is reimagining customer experience by allowing e-commerce shops & digital marketers to easily create personalized interactions at every step of the customer journey, so they can better acquire & keep customers involved.
Customers such as Universal Pictures, Salesforce or Bloomberg use involve.me to create and integrate interactive content for any point in their funnel, from lead acquisition and qualification, through activation and conversion up to measuring customer satisfaction.
About eGain
eGain offers AI-powered solution used by leading organizations worldwide. It is a transformative customer service for supporting online customers and contact center agents. This service helps businesses engage, gain, and serve customers throughout various communication channels.
The suite consists of following modules: eGain CallTrack, eGain Chat, eGain Virtual Assistant, eGain ClickToCall, eGain Cobrowse, eGain Mail, eGain Notify, eGain Offers, and eGain Social. The whole package ensures 360-degree customer feedback and reliable information that can improve customer interaction. This way, businesses can offer their customers the option of live chat with support agents.
eGain converts conventional call centers into knowledge-based multichannel customer interaction centers. There is also Artificial Intelligence-powered virtual assistant software, as a virtual agent providing help for website visitors. It is based on the natural language processing technology, that acts as a guide for customers. Finally, eGain Social is a tool that collects data from social media, analyzing visitors' queries and content acting as a single-sourced social publishing, and reputation management.
About Beamer
Beamer is a smart and easy-to-use notification center and changelog that will help you announce important news, latest products, new features, special offers and more.
FEATURES
Share posts with text, images and videos – Share your latest updates with your users using text, images, videos and gifs. Make your posts visual and get more engagement.
Post scheduling – Create posts and schedule to be published at a specific day and time. Send announcements at the perfect time to increase reach.
Push notifications – Bring users back to your site with push notifications. Notifications are created automatically from new posts. Reducing churn has never been this easy.
4.User feedback and reactions – Collect user feedback on your announcements so you can make better decisions.
User segmentation – Target specific groups of users based on behavior, location and demographics. Stop sending all your customers the exact same announcements.
Customize your design – Change the the design of your Beamer newsfeed to fit perfectly with your site or app. Change color, location, notification type and more.
WordPress plugin – can be installed in less than 5 mins, no code required.
Try Beamer for free today! No fees or card required.
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Summary
No key features associated with this application.
Summary
Streamline and Automate Service Processes
Effectively Categorize Interactions
Monitor and Track Every Call
Integrate Multichannel Customer Communications
Complete Customer Information and Interaction History
A Common Knowledge Base
Intelligent Summarizing of Phone Calls.
Comprehensive Analytics
Fully integrated with other interaction channels
Summary
No key features associated with this application.
Pricing
Free
Free
Included in plan:
100 submissions / month
single user
collect 100MB file uploads
try paid features
Starter
$25.00
1 user(s) / month
Included in plan:
1.000 submissions / month
single user
collect 500MB file uploads
Starter features
Professional
$75.00
1 user(s) / month
Included in plan:
5.000 submissions / month
collect 2GB file uploads
Add team members
Professional features
Business
$195.00
1 user(s) / month
Included in plan:
15.000 submissions / month
webhooks
Add custom domain add-ons
FAQs
No FAQs associated with this application.
FAQs
Does this service offer an API?
Yes, it offers REST API.
Does this service offer guides, tutorials and or customer support?
Does this service offer multi-user capability (e.g. teams)?
Yes.
Does this service integrate with any other apps?
eGain integrates with call center, business, content, and email systems.
Who are the main user groups of this service?
Main users of eGain are large companies aiming to provide timely, contextual, and consistent knowledge to consumers across digital & voice channels, touchpoints, as well as agents in contact centers for superior CX.
What is this service generally used for?
This service is generally used as a customer interaction software.
What platforms does this service support?
eGain is cloud-based, hosting, and on-site software.
We have a small team of dedicated Customer Engagement software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.
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