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About involve.me

involve.me is reimagining customer experience by allowing e-commerce shops & digital marketers to easily create personalized interactions at every step of the customer journey, so they can better acquire & keep customers involved.

Customers such as Universal Pictures, Salesforce or Bloomberg use involve.me to create and integrate interactive content for any point in their funnel, from lead acquisition and qualification, through activation and conversion up to measuring customer satisfaction.

About eGain

eGain offers AI-powered solution used by leading organizations worldwide. It is a transformative customer service for supporting online customers and contact center agents. This service helps businesses engage, gain, and serve customers throughout various communication channels.

The suite consists of following modules: eGain CallTrack, eGain Chat, eGain Virtual Assistant, eGain ClickToCall, eGain Cobrowse, eGain Mail, eGain Notify, eGain Offers, and eGain Social. The whole package ensures 360-degree customer feedback and reliable information that can improve customer interaction. This way, businesses can offer their customers the option of live chat with support agents.

eGain converts conventional call centers into knowledge-based multichannel customer interaction centers. There is also Artificial Intelligence-powered virtual assistant software, as a virtual agent providing help for website visitors. It is based on the natural language processing technology, that acts as a guide for customers. Finally, eGain Social is a tool that collects data from social media, analyzing visitors' queries and content acting as a single-sourced social publishing, and reputation management.

About AiSensy

AiSensy is a WhatsApp Marketing Suite built using Official WhatsApp Business APIs, helping mid-large sized businesses grow. With AiSensy, you can:

  • Broadcast to 1,00,000+ users in one go
  • Automate notifications for order, delivery, abandoned carts & more through Integrations.
  • Automate Customer support by installing WhatsApp Chatbots
  • Provide multi-human live chat support on numerous devices.
  • Quick-fire these features right now! Sign up with AiSensy & get WhatsApp Business API for free.

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Summary

    No key features associated with this application.

Summary

  • Streamline and Automate Service Processes

  • Effectively Categorize Interactions

  • Monitor and Track Every Call

  • Integrate Multichannel Customer Communications

  • Complete Customer Information and Interaction History

  • A Common Knowledge Base

  • Intelligent Summarizing of Phone Calls.

  • Comprehensive Analytics

  • Fully integrated with other interaction channels

Summary

  • Get WhatsApp Business API for Free in 10 Minutes

  • Broadcast to 1,00,000+ users in one go

  • Provide Multi-human Live Chat Customer Support

  • Automate Notifications for order, delivery, payments etc with 20+ App Integrations

  • Install WhatsApp Chatbots to automaten Marketing & customer queries

  • Track Broadcast Campaign Insights with Rich Analytics

  • Multi-device accessibility across PC (windows & Mac), smartphones (ios & Android) & tablets

  • Seamless UI

Pricing

Free

Free
Included in plan:
  • 100 submissions / month
  • single user
  • collect 100MB file uploads
  • try paid features

Starter

$25.00
1 user(s) / month
Included in plan:
  • 1.000 submissions / month
  • single user
  • collect 500MB file uploads
  • Starter features

Professional

$75.00
1 user(s) / month
Included in plan:
  • 5.000 submissions / month
  • collect 2GB file uploads
  • Add team members
  • Professional features

Business

$195.00
1 user(s) / month
Included in plan:
  • 15.000 submissions / month
  • webhooks
  • Add custom domain add-ons

Pricing

Upto 10000 Active Users

$110.00
5 user(s) / month
Included in plan:
  • Free WhatsApp Business API
  • Multi Human Agent Live Chat Support
  • One Click Dialogflow Integration
  • Unlimited Broadcast Campaigns
  • Template Message Approvals
  • Automate Notifications via API
  • Real-time Campaign Analytics
  • Smart Audience Segmentation
  • Import & Export Contacts
  • Track Customer Journey
  • Add tags & Attributes
  • Shopify & WooCommerce Integration (charged separately)
  • Zapier & Pabbly Integration

Upto 2000 Monthly Active Contacts

$20.00
5 user(s) / month
Included in plan:
  • Free WhatsApp Business API
  • Multi Human Agent Live Chat Support
  • One Click Dialogflow Integration
  • Unlimited Broadcast Campaigns
  • Template Message Approvals
  • Automate Notifications via API
  • Real-time Campaign Analytics
  • Smart Audience Segmentation
  • Import & Export Contacts
  • Track Customer Journey
  • Add tags & Attributes
  • Shopify & WooCommerce Integration (charged separately)
  • Zapier & Pabbly Integration

Upto 5000 Active Users

$55.00
5 user(s) / month
Included in plan:
  • Free WhatsApp Business API
  • Multi Human Agent Live Chat Support
  • One Click Dialogflow Integration
  • Unlimited Broadcast Campaigns
  • Template Message Approvals
  • Automate Notifications via API
  • Real-time Campaign Analytics
  • Smart Audience Segmentation
  • Import & Export Contacts
  • Track Customer Journey
  • Add tags & Attributes
  • Shopify & WooCommerce Integration (charged separately)
  • Zapier & Pabbly Integration

Upto 5000 Users

$55.00
5 user(s) / month

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer an API?
  • Yes, it offers REST API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Videos, Customer Forums, Support Portal, Chat, Phone Support, Email Support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • eGain integrates with call center, business, content, and email systems.

  • Who are the main user groups of this service?
  • Main users of eGain are large companies aiming to provide timely, contextual, and consistent knowledge to consumers across digital & voice channels, touchpoints, as well as agents in contact centers for superior CX.

  • What is this service generally used for?
  • This service is generally used as a customer interaction software.

  • What platforms does this service support?
  • eGain is cloud-based, hosting, and on-site software.

FAQs

    What platforms does this service support?
  • Mobile (ios & Android)
    Pc (Windows & Mac)
    Tablets

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we provide customer support via calls, emails, and messages. The general response time is 5 minutes!

    We have tutorials set up to get you started on the platform.

  • What is this service generally used for?
    1. WhatsApp Broadcasting
    2. Automating notifications on WhatsApp
    3. Automate customer queries & marketing via WhatsApp Chatbot
    4. Provide multi-human Live Chat Support on WhatsApp
  • Does this service offer multi-user capability (e.g. teams)?
  • Yess, you can use AiSensy on as many devices as you want. You get 1+4 devices with all plans. After that, you can purchase an agent dashboard for Rs 1500/ dashboard/ month.

  • Does this service integrate with any other apps?
  • There are 20+ Rich integrations with CRMs & Ecommerce portals like Shopify, WooCommerce, Pabbly, OpenCart, Integrately & many more.

  • Who are the main user groups of this service?
  • Mid-large sized Businesses across a hue of industries like Ecommerce, Healthcare, Retail, Logistics, Banking & Finance, Automobile & many more

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
698

Vendor Information

Founded:
-
Based in:
Sunnyvale
Employees:
501-1000
Likes:
Followers:
2.62k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
106

Other

Who uses involve.me
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, German, French, Arabic, Finnish, Bulgarian, Czech, Danish, Greek, Hebrew, Hindi, Croatian, Hungarian, Italian, Japanese, Korean, Chinese, Turkish, Thai, Swedish, Serbian, Spanish, Russian, Romanian, Dutch, Norwegian, Malay, Polish
Regional Restrictions:
No restrictions.

Other

Who uses eGain
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English, German, French
Regional Restrictions:
No restrictions.

Other

Who uses AiSensy
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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