involve.me is reimagining customer experience by allowing e-commerce shops & digital marketers to easily create personalized interactions at every step of the customer journey, so they can better acquire & keep customers involved.
Customers such as Universal Pictures, Salesforce or Bloomberg use involve.me to create and integrate interactive content for any point in their funnel, from lead acquisition and qualification, through activation and conversion up to measuring customer satisfaction.
About eGain
eGain offers AI-powered solution used by leading organizations worldwide. It is a transformative customer service for supporting online customers and contact center agents. This service helps businesses engage, gain, and serve customers throughout various communication channels.
The suite consists of following modules: eGain CallTrack, eGain Chat, eGain Virtual Assistant, eGain ClickToCall, eGain Cobrowse, eGain Mail, eGain Notify, eGain Offers, and eGain Social. The whole package ensures 360-degree customer feedback and reliable information that can improve customer interaction. This way, businesses can offer their customers the option of live chat with support agents.
eGain converts conventional call centers into knowledge-based multichannel customer interaction centers. There is also Artificial Intelligence-powered virtual assistant software, as a virtual agent providing help for website visitors. It is based on the natural language processing technology, that acts as a guide for customers. Finally, eGain Social is a tool that collects data from social media, analyzing visitors' queries and content acting as a single-sourced social publishing, and reputation management.
About AiSensy
AiSensy is a WhatsApp Marketing Suite built using Official WhatsApp Business APIs, helping mid-large sized businesses grow. With AiSensy, you can:
Broadcast to 1,00,000+ users in one go
Automate notifications for order, delivery, abandoned carts & more through Integrations.
Automate Customer support by installing WhatsApp Chatbots
Provide multi-human live chat support on numerous devices.
Quick-fire these features right now! Sign up with AiSensy & get WhatsApp Business API for free.
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Summary
No key features associated with this application.
Summary
Streamline and Automate Service Processes
Effectively Categorize Interactions
Monitor and Track Every Call
Integrate Multichannel Customer Communications
Complete Customer Information and Interaction History
A Common Knowledge Base
Intelligent Summarizing of Phone Calls.
Comprehensive Analytics
Fully integrated with other interaction channels
Summary
Get WhatsApp Business API for Free in 10 Minutes
Broadcast to 1,00,000+ users in one go
Provide Multi-human Live Chat Customer Support
Automate Notifications for order, delivery, payments etc with 20+ App Integrations
Install WhatsApp Chatbots to automaten Marketing & customer queries
Track Broadcast Campaign Insights with Rich Analytics
Multi-device accessibility across PC (windows & Mac), smartphones (ios & Android) & tablets
Does this service offer multi-user capability (e.g. teams)?
Yes.
Does this service integrate with any other apps?
eGain integrates with call center, business, content, and email systems.
Who are the main user groups of this service?
Main users of eGain are large companies aiming to provide timely, contextual, and consistent knowledge to consumers across digital & voice channels, touchpoints, as well as agents in contact centers for superior CX.
What is this service generally used for?
This service is generally used as a customer interaction software.
What platforms does this service support?
eGain is cloud-based, hosting, and on-site software.
FAQs
What platforms does this service support?
Mobile (ios & Android)
Pc (Windows & Mac)
Tablets
Does this service offer guides, tutorials and or customer support?
Yes, we provide customer support via calls, emails, and messages. The general response time is 5 minutes!
We have tutorials set up to get you started on the platform.
What is this service generally used for?
WhatsApp Broadcasting
Automating notifications on WhatsApp
Automate customer queries & marketing via WhatsApp Chatbot
Provide multi-human Live Chat Support on WhatsApp
Does this service offer multi-user capability (e.g. teams)?
Yess, you can use AiSensy on as many devices as you want. You get 1+4 devices with all plans. After that, you can purchase an agent dashboard for Rs 1500/ dashboard/ month.
Does this service integrate with any other apps?
There are 20+ Rich integrations with CRMs & Ecommerce portals like Shopify, WooCommerce, Pabbly, OpenCart, Integrately & many more.
Who are the main user groups of this service?
Mid-large sized Businesses across a hue of industries like Ecommerce, Healthcare, Retail, Logistics, Banking & Finance, Automobile & many more
We have a small team of dedicated Customer Engagement software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.
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