Compare Intercom vs Bornevia vs ToutApp

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Crozscore:

85%
what is this?
79%
53%
no significant changes

Crozscore:

84%
what is this?
96%
47%
interest falling
Intercom screenshot view 2 more Bornevia screenshot view 4 more ToutApp screenshot view 4 more

Software Description:

Intercom makes customer communication simple.

More than 4,000 web and mobile businesses use Intercom to see and talk to their customers. They send targeted email and in-app messages, triggered by time or behavior.

Intercom shows you who is using your product and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

Software Description:

Bornevia is a simple customer support software designed for teams.

It brings all your customer email, live chat, twitter, and facebook conversations in a shared team inbox. Save more time to deliver more amazing and personal support as a team.

Software Description:

ToutApp enables its users to carry out numerous email marketing promotions and follow up on the success.
It is a feature rich and cost effective enhancement to the business email clients people already use. Used properly, it can greatly increase efficiency and effectiveness in an area where most people (and salespeople in particular) spends much of their day.
This service is good at creating sales emails and email campaigns; as well as tracking and highlighting the best performing content.

Features:

  • CRM Integration
  • Contact Sharing
  • Audience Targeting
  • Third-Party Plugins/Add-Ons
  • Contact Management
  • Dashboard
  • Notifications
  • Lead Management
  • Marketing Automation
  • API
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Email Integration
  • Data Export
  • Data Import
  • A/B Testing
  • Multi-Account
  • Multi-User
  • Password & Access Management
  • Chat

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • API

Features:

Summary:

  • Audience segmentation

  • Real-time performance monitoring

  • Intercom app for iOS

  • Message tagging & team assigning

  • Customer user profiles

  • Personalized reply templates

Summary:

  • Multichannel dashboard/team inbox for email, chats, twitter, and facebook messages

  • Advanced analytics

  • Canned responses

  • Smart rules

  • Case management

  • Live chat time-based trigger. Greet your visitor with custom messages after staying on your site for a certain period of time.

  • Live chat as a group/team. One customer can be handled by multiple agents in a chat room

  • Smart live chat widget that autoreplies with a lead generation form outside business hours or when agents are all offline

  • Unlimited email mailboxes, twitter accounts, facebook accounts, and chat widgets

  • Developer API

Summary:

  • Tracking: Website Tracking; Email Tracking; Attachment Tracking.

  • Templates: Customizable Templates; Robust Analytics; Shareable Team Templates.

  • Analytics: Team Analytics; Content Analytics; Website Tracking; Individual Analytics.

  • Command Center: Your Tasks; Most Engaged Conversations; Scheduled Emails; Click to Call & Email Follow-ups.

  • Calendar: Book Meetings Faster; Calendar Integration.

  • Lead Prioritization: Your First Priority; Get the Full Context; Follow Up Smarter

Pricing:

  • Starting from: $10.00/month
  • Credit card required: No
  • One pricing plan only

Pricing:

  • Credit card required: N/A
  • Professional Edition - $30/month
    Team Edition - $250/month
    Enterprise Edition - Custom pricing
    14 day trial

FAQs:

    No FAQs associated with this application.

FAQs:

    What platforms does this service support?
  • Web and mobile (Android)

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Coming soon: Slack, Shopify, Wordpress, Magento, Hubspot CRM.

  • What is this service generally used for?
  • Customer service, customer support, technical support, live chat support.

  • Who are the main user groups of this service?
  • Small and modern businesses, Startups, and e-commerce businesses.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Our amazing support team is ready to help and reply within 1 hour within business days and hours.

  • Does this service offer an API?
  • Yes

FAQs:

    Who are the main user groups of this service?
  • It is mainly used by sales professionals in businesses of all sizes.

  • What is this service generally used for?
  • ToutApp is generally used as a sales management and email marketing tool.

  • What platforms does this service support?
  • ToutApp is available for iPhone-iPad devices.

  • What are some applications this service is commonly used in tandem with?
  • ToutApp is most commonly used in tandem with email applications.

  • Does this service integrate with any other apps?
  • It integrates easily with Salesforce.com, Gmail, Outlook.

  • Does this service offer an API?
  • ToutApp offers an email control API.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Online Support, Video Tutorials.

Publisher:

Founded:
2011
Based in:
San Francisco
Employees:
51-200
Likes:
31.1k
Followers:
36.4k

Publisher:

Founded:
2013
Based in:
-
Employees:
2-10
Likes:
3.85k
Followers:
499

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Intercom
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Mongolian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Turkish, Vietnamese
Regional Restrictions:
No restrictions.

Other:

Who uses Bornevia
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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