Compare Interakt vs Relay Communication vs Bazaarvoice

More Information More Information More Information

Crozscore:

69%
what is this?
100%
34%
interest falling

Crozscore:

54%
what is this?
30%
interest falling

Crozscore:

84%
what is this?
73%
51%
interest falling
Interakt screenshot view 5 more Relay Communication screenshot Bazaarvoice screenshot view 3 more

Software Description:

Interakt is an All-In-One Customer Engagement and Support suite.

Capture: Acquire new leads through exit popups, notifications, live chat and custom forms.

Engage: Use email marketing/automation, web/push notifications and automated chat triggers to engage your customers and increase conversions.

Retain: Segment and manage leads and user activity data through in-built CRM. Provide real-time 24/7 support through live chat, helpdesk and a knowledge-base. All of this with just a one time simple javascript integration.

Anyone with an online presence that wants to engage with their site visitors would benefit from Interakt. It helps you create a point of contact between you and your site visitors.

Software Description:

Relay is solving a massive problem: communication between businesses and customers is broken. Despite the radical shift that's occurred in P2P communications, businesses are still mired in outdated methods like email, phone, and direct mail that doesn't meet customers' expectations for connected, contextual communications.

Relay is a new web-based messaging solution built for the enterprise that drives rapid and significant mobile adoption and engagement with customers. A connection on Relay enables a persistent stream of secure, high-impact communications that makes it easy for customers to take action during moments of truth.

Relay has not only designed the messaging solution, but a highly effective approach to onboarding that gives businesses an easy and straightforward path to implementing their digital customer experience.

Software Description:

With Bazaarvoice, users can discover and approach customers and offer them trusted contests. The main purpose of this solution is that retailers and big brands can acquire new clients by sharing customer-generated content.

Bazaarvoice makes the most of its technology to obtain unique data and insights that are later used for targeting audience and personalizing ads. Content that is shared consists of reviews, ratings, videos, photos, and other experience-based material. If this content is adequately leveraged, it can be the basis for increasing sales and building brand loyalty.

Retailers can send customers email messages so they can quickly reach their review submission page, or they can publish it on Google seller ratings. Other benefits of this program include awareness on the: online retail sales increase, in-store retail sales influence, customer insights, the success of new products, and more.

Features:

  • Marketing Automation
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Customer Management
  • Dashboard
  • Scheduling
  • Audience Targeting
  • External Integrations
  • Email Integration
  • Multi-User
  • Lead Scoring
  • Lead Management
  • A/B Testing
  • API
  • Data Import
  • Data Export
  • Conversion Tracking
  • Contact Management
  • File Sharing
  • File Transfer

Features:

  • Notifications
  • API
  • External Integrations
  • Customer Management
  • Chat

Features:

  • Notifications
  • Dashboard
  • API
  • External Integrations

Summary:

  • All-in-one Customer Engagement Software

  • Capture, Engage & Support all your Customers.

  • Convert Leads to Paying Customers.

  • Integrated tools for managing on-site visitors, leads and customers.

Summary:

    No key features associated with this application.

Summary:

  • Ratings and Reviews

  • Questions and Answers

  • Seller Ratings

  • Moderation

  • Fraud Detection and Protection

  • ROI Measurement

Company

$199.00
per month
Included in plan:
  • Team Members - 20
  • Total Notifications - 20
  • Support Tickets/month - 15,000
  • Emails/month - 300,000
  • Total Customers - 300,000
  • Total Leads - 600,000

Growth Plan

$99.00
per month
Included in plan:
  • Team Members - 10
  • Total Notifications - 10
  • Support Tickets/month - 5,000
  • Emails/month - 100,000
  • Total Customers - 100,000
  • Total Leads - 200,000

Startup Plan

$49.00
per month
Included in plan:
  • Team Members - 3
  • Total Notifications - 3
  • Support Tickets/month - 2,000
  • Emails/month - 25,000
  • Total Customers - 25,000
  • Total Leads - 50,000

Free Forever

$0.00
per month
Included in plan:
  • Team Member - 1
  • Notification - 1
  • Support Tickets/month - 100
  • Emails/month - 1,500
  • Total Users - 1,000
  • Total Leads - 5,000

Pay for what you get


Included in plan:
  • fixed monthly price
  • plus price per customer connection

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Of course, we offer documentational, videographic and / or personal support to each of our customers.

  • Does this service integrate with any other apps?
  • Yes, it integrates with a lot of applications which would include -

    Website Platforms (eg. Wordpress, Magento, Shopify, Prestashop, etc).
    Data synchronization (Zapier, Segment, etc).

  • What is this service generally used for?
  • Capturing new leads, Engaging and Retaining Leads and Users, support system.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Interakt allows multi-user access to manage a project with your team efficiently.

  • Does this service offer an API?
  • Yes, we offer open APIs (optional) to pass data to Interakt.

  • What platforms does this service support?
  • Web-App and Mobile Apps.

  • Who are the main user groups of this service?
  • Everyone with an online presence.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Main users of Bazaarvoice are big brands and retail websites.

  • What platforms does this service support?
  • This is a web-based software.

  • Does this service offer an API?
  • Yes, it offers API.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with social media, analytics, and CRM applications.

  • What is this service generally used for?
  • This service is generally used to collect and publish authentic feedback from customers.

  • Does this service integrate with any other apps?
  • Bazaarvoice provides integration with Facebook, Twitter, Adobe Analytics, Google Analytics, Salesforce Commerce Cloud, Magento, IBM WebSphere Commerce, SAP.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Live Support, Phone Support, Email Support, Account Manager.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.2k

Publisher:

Founded:
-
Based in:
Radnor
Employees:
51-200
Likes:
338
Followers:
479

Publisher:

Founded:
-
Based in:
Austin
Employees:
501-1000
Likes:
Followers:
22.7k

Other:

Who uses Interakt
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Relay Communication
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Bazaarvoice
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
Back to top