Compare Integrify vs Autologyx vs ServiceDesk Plus

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Crozscore:

83%
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86%
32%
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Crozscore:

54%
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19%
interest falling

Crozscore:

84%
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75%
48%
interest falling
Integrify screenshot view 3 more Autologyx screenshot ServiceDesk Plus screenshot

Software Description:

Integrify's workflow management solution focuses on ease of use, rapid deployment, and powerful features. Integrify is the choice for organizations or departments looking to automate their daily workflow processes and ensure consistent standards are followed. Our customers have automated a wide variety of workflows with Integrify from HR to Marketing to Finance and more. Integrify can help organizations with:

  • Efficiency
  • Productivity
  • Accuracy
  • Compliance
  • Visibility

Software Description:

Autologyx is the cloud platform for process automation. Delivering ‘Automation as a Service’, Autologyx enables customers to easily automate any business process in their organisation – from simple, repetitive tasks to more dynamic and intelligent processes requiring automated subject matter expertise.

Customers can achieve digital transformation and competitive differentiation by using the unified process platform for all Robotic Process Automation (RPA) and intelligent Business Process Management (iBPM) requirements.

Based on proprietary Fabric Automation® technology, the Autologyx platform is specifically designed for use by non-technical staff. It is intuitive, easy to use and fast to deploy – making process excellence and intelligent automation rapidly available to all.

Software Description:

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Features:

  • Password & Access Management
  • External Integrations
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Data Import
  • Data Export
  • API
  • Email Integration
  • 2-Factor Authentication
  • File Sharing
  • File Transfer
  • Chat
  • History/Version Control

Features:

  • Password & Access Management
  • Inventory Tracking
  • Supplier Management
  • External Integrations
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Data Import
  • Data Export
  • API

Features:

  • Expense Tracking
  • Budgeting
  • Forecasting
  • Contact Management
  • Google Apps Integration
  • Chat
  • File Sharing
  • File Transfer
  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Dashboard
  • Inventory Tracking
  • External Integrations
  • Customer Management
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • 2-Factor Authentication
  • Email Integration
  • Data Import
  • API

Summary:

    No key features associated with this application.

Summary:

  • Intelligent Robotic Process Automation for business critical processes

  • Automate any process to support growth, enable innovation and cut cost

  • No code required. Just drag-and-drop in place to build even complex processes.

  • Mobile Enabled - Interact on-the-fly wherever you are – scan documents, capture data and upload in real-time.

  • Import data from virtually any other business system

  • Powerful automated scheduling, reminder and messaging engine guarantees compliance

  • A wide range of business applications anywhere that people, data, systems and processes come together.

  • Intelligent Robotic Process Automation for business critical processes

Summary:

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Concurrent Users

$118.00
1 user(s) / month

Named Users

$38.00
1 user(s) / month
Included in plan:
  • Unlimited processes
  • Cloud, Private Cloud, On-Premise
  • Form Builder, Process Designer, Request Portal, Reporting

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Knowledge Base, Guides, Tutorials, Support, Coaching, Services

  • Who are the main user groups of this service?
  • Integrify can be used to create automated workflows by developers and business users alike across IT, Finance, HR, Marketing, Compliance and Operations.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, We offer both named and concurrent user options.

  • Does this service integrate with any other apps?
  • Omega,
    Sage,
    PowerPlan,
    GovWin,
    CostPoint,
    PeopleSoft,
    SAP,
    Saviom,
    Ping Identity,
    Remedy,
    PlanView,
    Cognos,
    Crystal Reports,
    Tableau,
    Microsoft ADFS

  • Does this service offer an API?
  • Yes. Open REST-based API.

  • What is this service generally used for?
  • Integrify is used to automate workflows and processes to replace manual methods of managing critical bsuiness tasks like email and spreadsheets.

  • What are some applications this service is commonly used in tandem with?
  • Accounting, Asset Management, Contract Management, ERP, CRM, Enterprise Reporting

  • What platforms does this service support?
  • Integrify is Web-based and works in any Web browser whether desktop or mobile device.

FAQs:

    Who are the main user groups of this service?
  • In any environment where high volume, manually undertaken, rules-based transactional processing is being undertaken such as:

    • Onboarding clients, staff and more
    • Mobile & Field Operations
    • Shared Services Operations
    • Procurement & Supply Chain
    • Services Sector
    • HR & Workforce management
    • Governance, Risk & Compliance processing
  • Does this service integrate with any other apps?
  • autologyx is highly extensible – which means you can very easily tailor its feature-set and functionality to meet specific business and operational needs.

    With hundreds of plug-and-play functional enhancements as well as ready-to-use database connectors, services, tools and templates to choose from, autologyx's apps-and-services store is a one stop toolkit for an amazing range of additional features and capabilities.

  • What are some applications this service is commonly used in tandem with?
  • Traditionally, process-management technology has been dependent on people-powered tasks to drive workflow, providing a step-by-step approach that was bound by complexity and constrained by lack of scalability.

    autologyx totally rethinks the problem from a new angle. It creates the capability for you to invent, automate and change processes as you will. And will deal with any level of complexity or volume you can throw at it, in real-time.

    Our intelligent automation technology has a wide range of business applications anywhere that people, data, systems and processes come together.

  • What is this service generally used for?
  • The autologyx Fabric Automation platform is used to automate any process (including business critical applications) to support growth, enable innovation and cut cost across organisations.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Initial user training Academy plus on-going user support and access to Knowledge Base.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, multi-user capability with strong access control allowing for detailed control over users, permissions and data.

  • Does this service offer an API?
  • As both server and client, powerful API capabilities can be built into every process.

    Native database connectors allow real-time read and write to every popular database.

    Interrogate and process data automatically from websites.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
30
Followers:
887

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
Followers:
3.53k

Other:

Who uses Integrify
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Autologyx
  • Enterprises
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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