Compare Integrify vs Kotive vs Vision Helpdesk

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Software Description:

Integrify's workflow management solution focuses on ease of use, rapid deployment, and powerful features. Integrify is the choice for organizations or departments looking to automate their daily workflow processes and ensure consistent standards are followed. Our customers have automated a wide variety of workflows with Integrify from HR to Marketing to Finance and more. Integrify can help organizations with:

  • Efficiency
  • Productivity
  • Accuracy
  • Compliance
  • Visibility

Software Description:

"Makers" design custom-made taskflows that consist of tasks strung together by conditions with the aim of achieving a goal. Conditions influence and control the flow from one task to the next.

Example taskflows: request for leave, ask for a quote from movers, interactive storybook and manage the crowdsourcing translation of a book. The permutations are limitless considering the combinations of Makers, their unique taskflow apps and the niche markets they service.

Team leaders design taskflow apps to automate "shadow business processes" for their teams. Entrepreneurs design and resell taskflow apps to solve needs within niche markets. Small business owners design taskflow apps to convert to e-business processes and become more competitive.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Features:

  • Password & Access Management
  • External Integrations
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Data Import
  • Data Export
  • API
  • Email Integration
  • 2-Factor Authentication
  • File Sharing
  • File Transfer
  • Chat
  • History/Version Control

Features:

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Summary:

    No key features associated with this application.

Summary:

  • Disposable software: taskflow apps are quick to create, therefore you can design solutions for temporary events and discard them afterwards.

  • Adaptive taskflows: design complex and non-linear taskflows.

  • Advanced taskflows without programming: drag-and-drop tasks into a flow, set their properties and conditions to control its flow and then run the taskflows.

  • Invite team members: add teams and invite people to use your taskflow app.

  • Business-in-a-box: create unique taskflow apps and sell them to niche markets at prices you set.

  • Design-as-you-go: as processes and needs evolve, you can extend and modify taskflows as you go.

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Concurrent Users

$118.00
1 user(s) / month

Named Users

$38.00
1 user(s) / month
Included in plan:
  • Unlimited processes
  • Cloud, Private Cloud, On-Premise
  • Form Builder, Process Designer, Request Portal, Reporting

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Knowledge Base, Guides, Tutorials, Support, Coaching, Services

  • Who are the main user groups of this service?
  • Integrify can be used to create automated workflows by developers and business users alike across IT, Finance, HR, Marketing, Compliance and Operations.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, We offer both named and concurrent user options.

  • Does this service integrate with any other apps?
  • Omega,
    Sage,
    PowerPlan,
    GovWin,
    CostPoint,
    PeopleSoft,
    SAP,
    Saviom,
    Ping Identity,
    Remedy,
    PlanView,
    Cognos,
    Crystal Reports,
    Tableau,
    Microsoft ADFS

  • Does this service offer an API?
  • Yes. Open REST-based API.

  • What is this service generally used for?
  • Integrify is used to automate workflows and processes to replace manual methods of managing critical bsuiness tasks like email and spreadsheets.

  • What are some applications this service is commonly used in tandem with?
  • Accounting, Asset Management, Contract Management, ERP, CRM, Enterprise Reporting

  • What platforms does this service support?
  • Integrify is Web-based and works in any Web browser whether desktop or mobile device.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, the Maker has full control over organizations and teams, how they are structured and who has access to which. Access to tasks and taskflows can be fine-tuned using custom roles.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, our detailed "how-to" guides, videos and growing list of taskflow recipes make it easy to get started with Kotive and we offer in-app customer support.

  • Does this service offer an API?
  • Yes it does.

  • Who are the main user groups of this service?
  • Entrepreneurs, Software developers, Designers, Business analysts, Marketing agents, Managers, IT specialists & Small business owners.

  • What is this service generally used for?
  • The Maker creates custom taskflow apps, invites team members to join and use it. Alternatively the Maker runs it as a SaaS business and resells their taskflow apps to customers in a niche market.

  • What platforms does this service support?
  • Kotive is web-based.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

Publisher:

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Publisher:

Founded:
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Based in:
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Publisher:

Founded:
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Based in:
Nasik
Employees:
-
Likes:
Followers:

Other:

Who uses Integrify
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Kotive
  • Freelance
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Spanish, Italian, Russian, French, Portuguese, Dutch, English, Polish, Turkish
Regional Restrictions:
No restrictions.
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