Compare Instabug vs Shipbook

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About Instabug

Instabug/We deliver Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence.

With the best-in-class bug and feedback reporting, secure crash reporting, intuitive in-app surveys, and reliable infrastructure that supports over two billion devices worldwide, Instabug helps development and product teams easily collect bugs and feedback from beta testers and customers,

Instabug automatically attaches screenshots, device details, network logs, repro steps, and tons of other critical insights needed to resolve issues and prioritize product backlogs.

Mobile teams accelerate their workflows by seamlessly integrating with third-party tools like Github, Jira, Slack, Zendesk and much more.

The ease of reporting and sending feedback, in addition to the level of details the SDK grabs with each report, is the reason why thousands of companies like Lyft, T-Mobile and eBay rely on Instabug to ship and maintain top quality apps.

About Shipbook

We feature a unique patent pending bug catching software for mobile app developers who want to stop wasting time and just start fixing issues in their mobile apps.
Shipbook is a remote logging platform for Android & iOS where you can search and analyze user’s logs and exceptions in the cloud on a per-user & session basis.

Receive proactive alerts of warnings or exceptions, so no matter where you are, fix issues before your users even notice them!
3rd party integration for Jira and Slack.
Automatically send your mobile app's logs and Crashes to the cloud.

Unlimited members & unlimited apps!
Battery and network efficient.

We are the ultimate mobile app logging management system:
Logs are managed and stored independently on each device- even if the user is offline, all logs will be stored directly and uploaded to the cloud once reconnected.

Stop looking for issues and just start fixing today!

Features

  • API
  • Data Export
  • Data Import
  • External Integrations
  • Multi-App
  • Multi-Site
  • Multi-User
  • Notifications
  • Project Management
  • Bug Tracking

Features

  • API
  • Data Export
  • Data Import
  • External Integrations
  • Multi-App
  • Multi-Site
  • Multi-User
  • Notifications
  • Project Management
  • Bug Tracking

Summary

  • Fix bugs faster with Instabug's comprehensive bug-reporting

  • Integrate the SDK in less than 1 minute

Summary

  • Free Nano Version- that will remain free forever

  • 30 day Free Trial of our extensive plans!

  • Remote Logging

  • Upload independently to the Cloud

  • Proactive Alerts - of issues and app warnings and exceptions

  • Slack and Jira Integration

  • Elastic Search on per-user and per-session basis

  • Easy installation- that takes less than 5 minutes!

  • Outstanding Technical support

Pricing

Nano

Free
Included in plan:
  • 24 hours Logs Retention
  • 100k Daily logs
  • Total logs stored: 100k
  • Unlimited Team Members
  • GDPR compliant, Art. 27 EU Rep.

Mini

$50.00
unlimited user(s) / month
Included in plan:
  • 30 Day Free Trial- No credit Card Required
  • 7 days log retention
  • 1 M daily logs 7 M logs total
  • Proactive Alerts
  • Unlimited Apps and Members
  • GDPR Compliant, Art. 27 EU Rep.
  • Shipbook Technical Support
  • Rest API

Midi

$150.00
unlimited user(s) / month
Included in plan:
  • 30 day free trial- no credit card required
  • 30 day log retention
  • 5 M daily logs 150 M logs total
  • Proactive Alerts
  • Unlimited Apps & Members
  • GDPR Compliant & Art. 27 EU Rep.
  • Shipbook Premium Technical Support
  • Rest API

Enterprise

$300.00
unlimited user(s) / month
Included in plan:
  • 30 days log retention
  • 15 M daily logs stored, 450 M logs total
  • Unlimited apps & members
  • Proactive Alerts
  • Priority Technical support
  • Rest API
  • GDPR Compliant. Art. 27 EU Rep.
  • Plan can be expanded - per company need

FAQs

    What platforms does this service support?
  • iOS, Android, React-Native, Xamarin, Cordova, Unity.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have custom onboarding.

  • Who are the main user groups of this service?
  • Developers and Product Managers.

  • Does this service integrate with any other apps?
  • We integrate with multiple platforms like Jira, Slack, GitHub, Zendesk, etc.

  • What is this service generally used for?
  • Beta Testing, Bug Reporting, and for Collection In-App Feedback.

  • Does this service offer an API?
  • Yes, it's available in the enterprise plan.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, we have plans for all team sizes.

FAQs

    What platforms does this service support?
  • iOS: swift logs and Objective-C logs
    Android: Kotlin logs and Java logs

  • Does this service offer an API?
  • Yes- contact us!

  • What are some applications this service is commonly used in tandem with?
  • Perfect for any stage of your app's development.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes! We not only offer an unlimited amount of users, but also an unlimited amount of apps.

  • Does this service integrate with any other apps?
  • We can integrate with Firebase Crashlytics, and provide 3rd party integration with Swift, Jira, and to your e-mail.

  • Does this service offer guides, tutorials and or customer support?
  • Yes! We have an in depth UI guide, complete with expert installation instructions for app developers, as well as an easy quick installation for the novice. We provide excellent technical support for all of our customers, as we believe that an open line of communication with our customers is the key to a successful business.

  • What is this service generally used for?
  • Log Management Platform for Mobile Apps, supports both Android and iOS

  • Who are the main user groups of this service?
  • For small and Medium sized Mobile App Developers as well as for large Enterprises with an endless stream of logs and mobile apps in the final stages of production.

Vendor Information

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Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses Instabug
  • Startups
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Shipbook
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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