Compare Inspectlet vs Segment vs Parker Software

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Crozscore:

82%
what is this?
45%
no significant changes

Crozscore:

86%
what is this?
100%
55%
interest falling

Crozscore:

78%
what is this?
89%
29%
interest falling
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Software Description:

Inspectlet records videos of your site visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. You never need to wonder how visitors use your site again.

See what your visitors are paying attention to and what parts of your site they're reading by visualizing their mouse movements. Find out what your visitors are clicking on, whether it's a button, link, an image, or text that they expected to be a link. Immediately see what's working and what isn't.

Software Description:

From startups to the Fortune 500, thousands of companies use Segment as their customer data hub. We believe that making customer data a joy to work with is a design and abstraction problem. Segment is made for people who want to build incredible products and experiences, and who constantly strive to learn and improve.

Segment's customer data hub is a single platform that collects, stores and routes data to hundreds of business tools with the flip of a switch. Our goal is to make using data easy.

Software Description:

We’re Parker Software, and we build digital bridges. More than that, we help your business cross those bridges faster than ever before possible. We do that with a single channel solution that works across your entire digital operation – uniting all your channels under one umbrella and unlocking thousands of new efficiencies.

We’ve eliminated the need for your business to have separate software to manage web analytics, separate software for live chat, for support ticketing, social media management, lead generation, CRM integration, business process automation and more.

The mess of relying on multiple solutions is no more; instead, we’ve created a single, simplifying suite that covers your digital transformation from every angle.

We offer an all-encompassing solution. Even better, we offer this in real-time. This is an entirely new approach to digital engagement, service and operation – a hybrid, fully integrated solution that replaces multiple investments and messy manual processes with streamlined synergy.

Features:

  • Analytics
  • API

Features:

Features:

Summary:

  • Eye-tracking Heatmaps: See where your visitors are looking and what parts of the site they're reading by visualizing their mouse movements.

  • Scroll Heatmaps: Find out how many people actually make it to the middle or bottom of the page.

  • Click Heatmaps: Find out what your visitors are clicking on, whether it's a button, link, an image, or text they expected to be a link.

  • Screen Capture: record videos of your site visitors as they use your site, allowing you to see everything they do.

  • Form Analytics: get conversion-critical information on the performance of your site's forms.

Summary:

  • Power all of your tools with the same customer data: Leverage the power of hundreds of tools when you use Segment as your customer data hub.

  • Query your data in SQL: Track data with Segment. Query in Amazon Redshift. It's that easy.

  • Take your data with you: Want to try a new tool? Replay your historical data, so it's like you've been using that vendor all along.

  • Send data from anywhere: You can send data to Segment from any device – from smartwatches to iBeacons, point-of-sale registers and more.

  • Instantly install analytics for ecommerce: If you're using a major ecommerce platform, you can install Segment with zero code.

  • Collaborate across your team: Organizations allow you to group together projects — like your website, iOS and Android apps — under one account.

Summary:

  • Visitor Tracking

  • Operational Reporting

  • Code-Free Task Development

  • Email Parsing/Processing

  • Language Translation

  • Data Form Capture

  • Voice Detection

  • Internal Chat Rooms

  • Support Desk

  • Digital Contact Centre

  • Business Process Automation

  • All-Inclusive Systems Integrations

  • Live Chat

  • Skills-Based Routing

  • Intelligent Communication Automation

  • Web Analytics

  • Tailored Customer Experiences

  • Prospect Detection

  • Lead Generation

  • Sales Enablement

  • Social Media Monitoring

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Our solutions are used by over 10,000 clients across the globe. These are primarily marketing teams, sales and IT departments, and call centres.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
  • Digital engagement, digital acquisition and business process automation.

  • What are some applications this service is commonly used in tandem with?
  • CRM, marketing automation and call centre software.

Publisher:

Founded:
2012
Based in:
Cupertino
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
2012
Based in:
San Francisco
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Parker Software
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Regional Restrictions:
No restrictions.
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