Compare Insightly vs Freshservice vs Outplanr

Insightly

CRM
 (589)
More Information More Information More Information

Crozscore:

88%
what is this?
86%
49%
no significant changes

Crozscore:

85%
what is this?
79%
45%
no significant changes

Crozscore:

49%
what is this?
22%
interest falling
Insightly screenshot Freshservice screenshot view 5 more Outplanr screenshot view 4 more

Software Description:

Insightly is a web-based customer relationship and project management solution for small to medium sized businesses. Insightly is designed to keep all the information needed to run a business in one place, accessible and searchable by all employees, wherever they are in the world.

Software Description:

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Software Description:

Finally, resource and task management together! Turn task lists into real, feasible work plans, that also include time spend on meetings. Visualize each person’s workload and assign them new tasks across all projects in one go.
Outplanr was designed to turn your to-do list into a clear work plan without effort, making your life easier.

Goodbye status meetings:

Follow task progress in real-time and get an overview of your team accomplishments over time.
Keep projects on track and easily check how much time was spent on each task against your estimates.

Minimize downtime and team burnout:

Outplanr is a work planner that will help you balance your team work, making sure everyone is busy but not overworked, minimising downtime and extra hours. You can see at the calendar how busy is everyone by day and week. Planning your time is essential for a proper work life balance.

Work smarter, live better:

Get an email every morning with your tasks for the day and start checking them off.
Gather everything you need to get a task done in one place: subtasks, files and team discussions.
Integrate with your calendar and with Slack and get to do what you love!

Features:

  • API
  • Email Integration
  • File Sharing
  • Project Management
  • Contact Management
  • Contact Sharing
  • Lead Management
  • Social-Media Integration

Features:

  • API
  • Gamification
  • Inventory Tracking
  • Dashboard
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking

Features:

  • Timesheets
  • Task Scheduling/Tracking
  • External Integrations
  • Multi-User
  • Dashboard
  • Calendar Management
  • Scheduling
  • Project Management
  • Notifications
  • Data Export

Summary:

    No key features associated with this application.

Summary:

  • Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily.

  • Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement.

  • Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question.

  • Knowledge Base: Quick answers to all frequent queries.

  • Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away.

  • Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts.

  • Contract Management: Easy to manage IT contracts with Freshservice.

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • Blossom: $19/agent/month, billed annually.
    Garden: $49/agent/month, billed annually.
    Estate: $79/agent/month, billed annually.
    Forest: $99/agent, billed annually.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes.

  • What is this service generally used for?
  • Freshservice is used as a cloud-based ITIL service desk solution.

  • What platforms does this service support?
  • Online & native mobile apps.

  • Does this service integrate with any other apps?
  • Freshservice ServiceDesk integrates with the following applications:
    LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA.

  • Does this service offer an API?
  • Freshservice ServiceDesk has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, check our guide page.

  • Does this service offer multi-user capability (e.g. teams)?
  • Outplanr was especially designed for teams.

  • Does this service integrate with any other apps?
  • Outplanr is already connected to Slack and is developing new integrations with other task management tools, aiming to connect them together in a work plan, so that Managers can track progress in Outplanr while their teams can still use their favourite productivity tools.

  • What is this service generally used for?
  • Outplanr allows managers to make a weekly plan and all their team has to do is hit play to broadcast all work being done, in real-time. This takes away the need of continuously checking what everyone is doing in the company, while making sure that the work is well distributed, avoiding extra time and last minute deadline stress for the whole team, and ending with automatic time-sheets from all work done.

  • Who are the main user groups of this service?
  • Although it can be used individually, Outplanr was especially designed for teams. The main purpose of this tool is that companies can manage multiple projects, track their progress and completion and make sure that work is well distributed, crossing human resources and project management in one tool.

Publisher:

Founded:
2012
Based in:
San Francisco
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
10.1k
Followers:
1.61k

Publisher:

Founded:
-
Based in:
-
Employees:
2-10
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Freshservice
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese
Regional Restrictions:
No restrictions.

Other:

Who uses Outplanr
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
Back to top