Compare Insightly vs Insight Stash vs Freshservice

Insightly

CRM
 (589)
More Information More Information More Information

Crozscore:

88%
what is this?
86%
49%
no significant changes

Crozscore:

58%
what is this?
26%
interest falling

Crozscore:

85%
what is this?
79%
45%
no significant changes
Insightly screenshot Insight Stash screenshot view 3 more Freshservice screenshot view 5 more

Software Description:

Insightly is a web-based customer relationship and project management solution for small to medium sized businesses. Insightly is designed to keep all the information needed to run a business in one place, accessible and searchable by all employees, wherever they are in the world.

Software Description:

Fast, Simple Visitor Feedback Forms for your site. Gather insights from your visitors about your site, service, product fast. Improve your business based on feedback. repeat.

Insight Stash offers fast and simple visitor feedback and surveys for your site. Design, launch, collect insights, improve your site or product experience and bring more conversions as a result.

Insight Stash is best used in a number of ways including:

  • Visitor feedback
  • Gathering ideas for product or service
  • Improving conversions
  • Analyzing visitor pain points on the site
  • Getting testimonials from customers
  • and more.

We offer an abundance of features for each of your surveys:

  • Fully customizable fields, look (including custom CSS designed by you) and firing rules
  • Serving of survey assets through fast CDN
  • Advanced firing rules
  • Addons support, currently - Rest API, Sentiment analysis, Target and Custom CSS
  • Analytics and exporting capabilities
  • and more

Register for a free 30-day trial, no credit card required, and start understanding your visitors better today!

Software Description:

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Features:

  • API
  • Email Integration
  • File Sharing
  • Project Management
  • Contact Management
  • Contact Sharing
  • Lead Management
  • Social-Media Integration

Features:

  • Email Integration
  • Scheduling
  • Calendar Management
  • Dashboard
  • Multi-User
  • Password & Access Management
  • Notifications
  • External Integrations
  • Batch Permissions & Access
  • API
  • Data Visualization
  • Conversion Tracking
  • Data Export

Features:

  • API
  • Gamification
  • Inventory Tracking
  • Dashboard
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily.

  • Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement.

  • Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question.

  • Knowledge Base: Quick answers to all frequent queries.

  • Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away.

  • Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts.

  • Contract Management: Easy to manage IT contracts with Freshservice.

Starter

$10.00
1 user(s) / month
Included in plan:
  • 10,000 Hits per month
  • One active survey
  • One user
  • Multi step surveys
  • Custom feedback buttons
  • First month free

Regular

$35.00
1 user(s) / month
Included in plan:
  • 50,000 Hits per month
  • 5 Active surveys
  • 3 Users
  • Multi step surveys
  • Custom feedback buttons
  • Advanced survey rules
  • Addons
  • Email support
  • First month free

Plus

$50.00
1 user(s) / month
Included in plan:
  • 100,000 Hits per month
  • 10 Active surveys
  • 5 Users
  • Multi step surveys
  • Custom feedback buttons
  • Advanced survey rules
  • Addons
  • Priority email support
  • First month free

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • Blossom: $19/agent/month, billed annually.
    Garden: $49/agent/month, billed annually.
    Estate: $79/agent/month, billed annually.
    Forest: $99/agent, billed annually.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes.

  • What is this service generally used for?
  • Freshservice is used as a cloud-based ITIL service desk solution.

  • What platforms does this service support?
  • Online & native mobile apps.

  • Does this service integrate with any other apps?
  • Freshservice ServiceDesk integrates with the following applications:
    LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA.

  • Does this service offer an API?
  • Freshservice ServiceDesk has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
2012
Based in:
San Francisco
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
58
Followers:
54

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
10.1k
Followers:
1.61k

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Insight Stash
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshservice
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese
Regional Restrictions:
No restrictions.
Back to top