Compare Insightly vs Freshservice vs Actionspace

Insightly

CRM
 (576)
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Crozscore:

90%
what is this?
90%
49%
no significant changes

Crozscore:

84%
what is this?
75%
45%

Crozscore:

59%
what is this?
31%
interest falling
Insightly screenshot Freshservice screenshot view 5 more Actionspace screenshot view 4 more

Software Description:

Insightly is a web-based customer relationship and project management solution for small to medium sized businesses. Insightly is designed to keep all the information needed to run a business in one place, accessible and searchable by all employees, wherever they are in the world.

Software Description:

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Software Description:

Actionspace is a fully customizable business management solution for task & project management and lightweight workflow automation.
Actionspace helps managers and executives to get instant visibility, organize priorities and manage all daily work effortlessly to achieve business results faster.
Team leaders can easily assign tasks and monitor progress in one click and anticipate business risks, while team members enjoy the simplicity to organize daily tasks and improve personal productivity.
Now Actionspace comes with a wide range of top-notch services that allow to perfectly tailor the solution to any specific business requirements.

Features:

  • API
  • Email Integration
  • File Sharing
  • Project Management
  • Contact Management
  • Contact Sharing
  • Lead Management
  • Social-Media Integration

Features:

  • API
  • Gamification
  • Inventory Tracking
  • Dashboard
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking

Features:

  • External Integrations
  • Notifications
  • Supplier Management
  • Project Management
  • Multi-User
  • Scheduling
  • Dashboard

Summary:

    No key features associated with this application.

Summary:

  • Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily.

  • Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement.

  • Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question.

  • Knowledge Base: Quick answers to all frequent queries.

  • Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away.

  • Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts.

  • Contract Management: Easy to manage IT contracts with Freshservice.

Summary:

  • Advanced task and project management

  • Workflow automation

  • Seamless Outlook integration

  • Microsoft Office 365 and SharePoint integration

  • Mobile application

  • Visibility Tools for Executives and Managers

  • Business Task Lifecycle, incl. Approvals and Delegation

  • Comprehensive Reporting

  • Personal Productivity (supports GTD concept)

  • Notifications, Reminders and Email Alerts

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • Blossom: $19/agent/month, billed annually.
    Garden: $49/agent/month, billed annually.
    Estate: $79/agent/month, billed annually.
    Forest: $99/agent, billed annually.

Pricing:

  • Credit card required: N/A
  • With Actionspace you do not need to compromise between simplicity and quick start of ready-to-use software and flexibility of custom developed solutions. We bring you advantages of both approaches.

    You can choose either to use Actionspace out of the box or fully adapt it to your unique business needs, workflows, procedures and create a custom look and feel with a full range of customization and integration services.
    Pricing depends on the services chosen.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes.

  • What is this service generally used for?
  • Freshservice is used as a cloud-based ITIL service desk solution.

  • What platforms does this service support?
  • Online & native mobile apps.

  • Does this service integrate with any other apps?
  • Freshservice ServiceDesk integrates with the following applications:
    LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA.

  • Does this service offer an API?
  • Freshservice ServiceDesk has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    Who are the main user groups of this service?
  • Actionspace is suited for small businesses, mid-size businesses, large businesses, and enterprise organzations. The solution helps to improve personal productivity as well as overall enterprise productivity.

    Actionspace is an effective everyday tool for all organizational levels and can be used within an organization or a department/team.

  • Does this service offer guides, tutorials and or customer support?
  • FAQs, Online Support, Help Center, Video Tutorials

  • Does this service offer multi-user capability (e.g. teams)?
  • Actionspace was created to help teams achieve results faster and manage everyday activities effectively.

  • Does this service offer an API?
  • Yes, Actionspace has an API available for use.

  • Does this service integrate with any other apps?
  • Actionspace offers seamless integration with Office 365 and SharePoint, as well as Microsoft Azure Active Directory and Microsoft Outlook.

    Through the Outlook integration users can transform emails and calendar event into Actionspace tasks in one click.

  • What is this service generally used for?
  • The solution helps to streamline daily business activities and gain control and visibility into tasks and projects. With Actionspace you can manage multiple projects and tasks from within a single dashboard and instantly view progress on any of them in one click.

    Actionspace enables managers to organize tasks, track time, define project steps, minimize repeated tasks and errors. All recurring projects and tasks can be saved as templates with all subtasks and associated content attached for future reuse.

Publisher:

Founded:
2012
Based in:
San Francisco
Employees:
51-200
Likes:
35.1k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
10.2k
Followers:
1.67k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Freshservice
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese
Regional Restrictions:
No restrictions.

Other:

Who uses Actionspace
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.
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