Compare InMoment vs LifeRay vs ZOHO CRMPlus

InMoment 20 Customer Experience	LifeRay 55 Customer Experience	ZOHO CRMPlus 2507 Customer Experience
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Crozscore 94% what is this? User Happiness: 98% Press Buzz: 52% User Trend: no significant changes	Crozscore 87% what is this? User Happiness: 84% Press Buzz: 54% User Trend: interest rising	Crozscore 86% what is this? User Happiness: 80% Press Buzz: 69% User Trend: no significant changes
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About InMoment Nowadays, businesses need more than scores and reports to reach their customer experience (CX) goals. InMoment is taking aim at just this problem providing the platform that captures millions of survey records. This solution offers smarter approach to the CX giving organizations the ability to see, act, and sense every individual customer. The InMoment Platform relies on big data empowering technology behind CX solution. This makes it possible to collect the big amount of data from various feedback sources in the minimum amount of time. Customer experience data are converted into the cohesive source of valuable information available for further strategic studies and analysis. The platform also offers robust dashboards and reporting as the starting point for a deeper insight into the business cycle as well as learning how customers' feedback correlates with the broader market benchmarks.	About LifeRay Liferay helps companies build and connect targeted digital experiences across web, mobile, social, and in-store. Users can make the most of its technology to arrange personalized customer experiences and to support a deeper understanding their audience. This is an out-of-the-box solution, mainly for its open-source portal framework, flexibility, and ability to integrate with users' existing backend systems. LifeRay has its own marketplace, where developers can contribute their ideas to the community. When it comes to deployment, there are cloud-based, installed, and virtual server environment options available. The main features that make this platform stand out are experience and business models that can be created on the same platform, the whole customer journey unification, and connection of all user's audiences. All this makes LifeRay one of the best Enterprise-Ready Portal Solutions on market.	About ZOHO CRMPlus Zoho CRM Plus is a unified customer experience platform that brings together customer service, visitor tracking, intelligent chatbots, email marketing, social media, surveys, project management, cross-functional analytics, and an exclusive email client for salespeople—all built around CRM. It effectively eliminates data silos and improves team collaboration to deliver enhanced customer experiences.
Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score
Summary Surveys & Data Collection Text Analysis Dashboards & Reporting CX Strategy & Design Vertical Expertise Mistery Shopping Predictive Analytics Social CX Advance Analytics Customer Email Summaries	Summary Approval Process Control Has featureAudience Targeting Audit Blogs Categories & Tags Has featureDocuments & Media Library Forums/Message Boards Geolocation Inline Image Editor Responsive Themes	Summary No key features associated with this application.
		Pricing Basic $57.00 1 user(s) / month Included in plan: Omnicahnnel Engagement inter-team communication https://www.zoho.com/crm/crmplus/complete-feature-list.html
FAQs What platforms does this service support? InMoment is a web-based platform with Android and iOS native apps offered. Who are the main user groups of this service? Main users of InMoment are large and very large enterprise companies. Does this service offer guides, tutorials and or customer support? Support: Online Support, Phone Support, Email Support, Knowledge Base. What is this service generally used for? This service is generally used for customer experience management. Does this service offer an API? Yes, it offers REST API. What are some applications this service is commonly used in tandem with? It is commonly used in tandem with CRM applications. Does this service offer multi-user capability (e.g. teams)? No. Does this service integrate with any other apps? Integrations: Salesforce Sales Cloud, Microsoft Dynamics, Marketo, Oracle Sales Cloud, Tableau.	FAQs Who are the main user groups of this service? Main users of LifeRay are enterprise-level organizations. What platforms does this service support? Deployments: cloud-based, installed-Windows, installed-Mac. Does this service integrate with any other apps? LifeRay integrates with CRM, ERP, and social media platforms. Does this service offer multi-user capability (e.g. teams)? Yes. Does this service offer an API? Yes, it offers API. Does this service offer guides, tutorials and or customer support? Support: Community, 24-Hour Phone Support. What is this service generally used for? This is a Digital Experience Platform.	FAQs No FAQs associated with this application.
Vendor Information Founded: - Based in: South Jordan Employees: 51-200 Likes: Followers:	Vendor Information Founded: - Based in: Diamond Bar Employees: 501-1000 Likes: Followers: 9.85k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses InMoment Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English, German Regional Restrictions: No restrictions.	Other Who uses LifeRay SMEs Enterprises Desktop Platforms: Web App Languages: English, German, Spanish, French, Italian, Portuguese, Chinese, Japanese Regional Restrictions: No restrictions.	Other Who uses ZOHO CRMPlus SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Languages: English Regional Restrictions: No restrictions.