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InMoment screenshot view 3 more  SiteCore screenshot view 3 more Userpilot screenshot

About InMoment

Nowadays, businesses need more than scores and reports to reach their customer experience (CX) goals. InMoment is taking aim at just this problem providing the platform that captures millions of survey records.

This solution offers smarter approach to the CX giving organizations the ability to see, act, and sense every individual customer. The InMoment Platform relies on big data empowering technology behind CX solution. This makes it possible to collect the big amount of data from various feedback sources in the minimum amount of time.

Customer experience data are converted into the cohesive source of valuable information available for further strategic studies and analysis. The platform also offers robust dashboards and reporting as the starting point for a deeper insight into the business cycle as well as learning how customers' feedback correlates with the broader market benchmarks.

About SiteCore

SiteCore is a cloud-based integrated customer experience and web content management platform developed for both marketing professionals and IT teams. It enables them to find a fast and simple way to customize, maintain, and integrate their websites.

This solution takes significant place on CMS applications market, delivering the effective solution for creating blogs, wikis, polls. Users can manage all kinds of content, and get control over consistent customers' experience on all of their B2C websites. The platform's best feature is the localization and regionalization that is set by the user.

SiteCore brings a whole new way how brands interact with customers, mainly by personalizing customers’ interactions with their brand. That means that all data sourced from website visits, social media, mobile devices, and finally from purchases is collected.

When it comes to pricing, it is based on the number of Sitecore server installations and simultaneous users.

About Userpilot

Userpilot helps product, UX and customer success teams increase user adoption through behavior driven product experiences. Build beautiful, personalized and highly customizable experiences on top of your product to pave the way to Aha! Quickly improve onboarding for new signups, trigger interactive tips when it's relevant and help users understand the value, all without writing any code. Userpilot also helps you Increase user retention, and stimulate feature discovery as your product evolves.

It's a digital adoption platform to make your onboarding, adoption, and retention of the user easier without coding.

Following are the features:

  • Product tours/Walk-Through
  • Analytics
  • Training
  • Cross Browser Support
  • Segmentation Center
  • Multi-Language Support
  • Design Customization
  • Screen Size Optimization
  • User Management
  • Feedback Management
  • Customer Engagement
  • User Onboarding (Tooltips, checklists, driven actions, modals, and hotspots)

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Click-to-Dial
  • Net Promoter Score

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Click-to-Dial
  • Net Promoter Score

Summary

  • Surveys & Data Collection

  • Text Analysis

  • Dashboards & Reporting

  • CX Strategy & Design

  • Vertical Expertise

  • Mistery Shopping

  • Predictive Analytics

  • Social CX

  • Advance Analytics

  • Customer Email Summaries

Summary

  • Sitecore Experience Profile™

  • Web experience mangement

  • Mobile experience management

  • Content and product management

  • Cross channel data analysis

  • Digital asset management

  • App experience management

  • Social experience

  • Commerce experience

  • Email experience

Summary

    No key features associated with this application.

Pricing

Standard

$149.00
0-2500 MAUs
Included in plan:
  • Onboarding flows, checklists, tooltips and modals

Standard +

$299.00
2500-10,000 MAUs
Included in plan:
  • Onboarding flows, checklists, tooltips and modals
  • Support + Success

FAQs

    What platforms does this service support?
  • InMoment is a web-based platform with Android and iOS native apps offered.

  • Who are the main user groups of this service?
  • Main users of InMoment are large and very large enterprise companies.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Online Support, Phone Support, Email Support, Knowledge Base.

  • What is this service generally used for?
  • This service is generally used for customer experience management.

  • Does this service offer an API?
  • Yes, it offers REST API.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations: Salesforce Sales Cloud, Microsoft Dynamics, Marketo, Oracle Sales Cloud, Tableau.

FAQs

    Does this service integrate with any other apps?
  • Integrations: Microsoft Dynamics CRM, Widen, Widen Collective, SharePoint, Canto Digital Asset Mgmt, SharpSpring, Webdam, Bynder, Asset Bank, Third Light, QBank DAM, AnswerRocket, Kapost, Curata, Wedia, SnapApp, MediaBeacon, Siteimprove, SyncForce, Smartling, Stackla, Aprimo Digital Asset Management, and Digizuite™ DAM.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with Microsoft Azure.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What platforms does this service support?
  • Deployments: Cloud, on-premises, or hybrid.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support, Support Portal.

  • What is this service generally used for?
  • This service is generally used for web content management (WCM).

  • Who are the main user groups of this service?
  • Users of SiteCore are SMEs and large enterprises.

  • Does this service offer an API?
  • No.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
South Jordan
Employees:
51-200
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
20.9k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
694

Other

Who uses InMoment
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German
Regional Restrictions:
No restrictions.

Other

Who uses SiteCore
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Spanish, Danish, German, Dutch, French, Swedish, Japanese, Chinese
Regional Restrictions:
No restrictions.

Other

Who uses Userpilot
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, German, Spanish, Italian, Russian, Hebrew, Arabic, Chinese, Japanese
Regional Restrictions:
No restrictions.
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