Compare inkyROBO vs Contalog vs Freshdesk

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inkyROBO screenshot Contalog screenshot Freshdesk screenshot

Software Description:

inkyROBO is a well known company from the US that is recognized for its various software products used to create custom designs on a wide range of products like t-shirt, shirts, cups, mugs etc.

Features included in inkyROBO:

  • T-shirt Design software
  • PrintAll- All in one designer tool
  • Lettering Design software
  • Skin Design Software
  • Wordpress T-shirt Designer plugin
  • PHP T-shirt Designer software

Software Description:

Contalog is a omni-channel commerce platform for businesses focusing on selling simultaneously via ecommerce store, mobile shopping app, B2B portal, multi-vendor stores like Amazon and other digital selling mediums to centralize the management responsibilities into a single interface.

Contalog helps you view orders, placed in all sales channels in a single dashboard. Stocks, as and when they are sold, are updated in inventory in real-time. Stocks can be managed with specific to warehouses, transfers can be done within warehouses, and information of products with variants can be store with variant-specific details.

Bin location information, warehouse activity tracking for extended security, partial order processing, low stock notifications and few among the highlights of Contalog omni-channel platform.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Features:

  • Product Catalog

Features:

  • Sales Motivator
  • Multi-Currency
  • Product Catalog
  • Shipping Management
  • Order management
  • Multi-User
  • Notifications
  • Customer Management
  • Scheduling
  • Dashboard
  • Inventory Tracking
  • Forecasting
  • Data Export
  • Data Visualization
  • Data Import
  • Budgeting
  • External Integrations
  • Third-Party Plugins/Add-Ons
  • Supplier Management
  • Development

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Pricing:

  • Starting from: $99.00/month
  • Credit card required: No
  • Basic - $0 30-Days Free Trial for up to 2 Users 100 Orders
    Standard - $99/Per Month for up to 10 Users 200 Orders
    Professional - $199/Per Month for up to 20 Users 400 Orders
    Enterprise - $299/Per Month Unlimited

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Contalog has a dedicated Knowledge Base which contains information, step-by-step instructional material and much more for users to know how to carry out specific tasks using the software.

  • Does this service integrate with any other apps?
  • Contalog can be integrated with other popular eCommerce platforms including Amazon, Magento and eBay.

  • Who are the main user groups of this service?
  • Contalog is purpose-built for B2B eCommerce businesses in want of a comprehensive solution for order processing, inventory management and field sales management. Contalog is also an ideal solution for multi-warehouse operating businesses that need a single point console for inventory management and order processing. It is a cloud-based SaaS product that makes operations easier for small and medium range businesses.

  • Does this service offer multi-user capability (e.g. teams)?
  • Contalog is a cloud-based solution which makes it quickly scalable across teams with any number of users. It can also be customized to have varying user controls for access, reporting and information access.

  • What platforms does this service support?
  • Contalog is a cloud-based platform. It can be accessed via any system, Windows, Mac or Linux through any web browser like Chrome, Mozilla Firefox, Safari, etc. It offers 99% browser compatibility making it perfect for organizations with a milieu of systems in use. Furthermore, it can be customized for accessing data from Android & iOS mobile apps.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Other:

Who uses inkyROBO
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Contalog
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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