Compare Informizely vs Nicereply vs SurveyRock

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Crozscore:

76%
what is this?
96%
25%
interest falling

Crozscore:

87%
what is this?
85%
39%
interest falling

Crozscore:

58%
what is this?
24%
interest falling
Informizely screenshot view 5 more Nicereply screenshot view 4 more SurveyRock screenshot view 4 more

Software Description:

Informizely is a SaaS service for capturing visitor intent, discovering persuasive hooks, and taking down UX barriers.

Through beautiful non-obtrusive surveys, feedback is captured. Survey responses are available in real-time and can be analyzed, filtered, sorted and downloaded.

Using the amazing targeting capabilities Insitez provides, survey conversion rates of 20%~70% can be realized.

Software Description:

Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center. It is an easy-to-use customer service app that allows your customers to rate and comment on emails from you.
It allows to use the constant feedback on user's emails to focus on what is important – their customers. Allow employees to check how they are rated compared to their peers and identify your top support agents.
Nicereply’s rating system is both flexible and powerful, and offers easy integration into virtually any ticketing system.

Software Description:

SurveyRock is currently in use in 180 countries throughout the world. Create unlimited free online surveys with SurveyRock, quickly and easily. Review and analyze your results in real time. Free Premium account to students and educators. We provide online guides with step by step direction to assist you further and personal support is just a click away.

Features:

  • Net Promoter Score
  • API
  • Data Visualization
  • Analytics
  • Dashboard
  • Feedback Management

Features:

Features:

Summary:

  • Interactive text analysis for open-ended questions

  • Built-in analysis, filter tools, reporting, sorting and downloading of results

  • Customizable styling and positioning, with amazing targeting capabilities

  • Full integration with Google Analytics & Publication via Google Tag Manager

Summary:

  • Analytics & Insights: Dashboard built for customer service managers. All important stats in one place.

  • Real-time customer feedback: Keep track with customer ratings of CSAT, NPS or CES. Rating feed shows you how customers feel about your service today.

  • Surveys Design: Customize rating survey according to your company branding and local language. Or even use API to build it from the scratch.

  • Integrates with help desk or CRM: Enhance your Desk, Zendesk, Salesforce or other system. Start tracking the quality of your customer service and let your business grow with the support of happy customers.

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $59.00/month
  • Credit card required: N/A
  • SMB plan starting at $59/mo.Professional plan starting at $175/mo.Enterprise plan starting at $299/mo.

Pricing:

  • Credit card required: No
  • Starter: $19/month for 5 users.
    Pro: $49/month for 25 users.
    Business: $99/month for 75 users.
    Enterprise: price on request, more than 75 users.
    30-day trial period for any pricing plan.

Pricing:

  • Starting from: $15.00/month
  • Credit card required: No
  • Free and Premium accounts. Free Premium accounts to students, educators and non-profits.

FAQs:

    Who are the main user groups of this service?
  • Web analysts, online marketing managers, UX professionals and product managers

  • What is this service generally used for?
  • Conversion Rate Optimization (CRO), understanding visitor intent, understanding leave intent and UX improvements

  • What platforms does this service support?
  • Web and mobile-web based applications

  • What are some applications this service is commonly used in tandem with?
  • Google Analytics, Adobe Analytics, Google Tag Manager, Unbounce, ClickTale, CrazyEgg, Inspectlet, Optimizely and Visual Website Optimizer

  • Does this service integrate with any other apps?
  • Yes. Google Analytics, Google Tag Manager and Unbounce

  • Does this service offer an API?
  • Yes: REST Reporting API, Widget API and Javascript API

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. The professional plan comes with 3 user accounts. This can be expanded to more users

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Both support via email and phone. On-site FAQs.

FAQs:

    Who are the main user groups of this service?
  • Users of this service are businesses of all sizes.

  • What is this service generally used for?
  • It is used as a customer satisfaction survey software.

  • What platforms does this service support?
  • Platfoms supported: Windows; Mac; Android; iPhone/iPad.

  • What are some applications this service is commonly used in tandem with?
  • It is used together with various virtual ticketing and help desk systems.

  • Does this service integrate with any other apps?
  • It integrates with: Salesforce, Zendesk, Desk.com, HelpScout, Live Agent, Kayako and others.

  • Does this service offer an API?
  • It offers detailed API.

  • Does this service offer guides, tutorials and or customer support?
  • They offer online support and FAQ section.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2014
Based in:
-
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
Bratislava
Employees:
2-10
Likes:
704
Followers:
1.67k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Informizely
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Danish, Swedish, Norwegian, Finnish, Spanish, Portuguese, Italian, Polish, English, French, German, Dutch
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses SurveyRock
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Afrikaans, Arabic, Bengali, Tibetan, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Fijian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Maltese, Mongolian, Maori, Malay, Nepali, Dutch, Norwegian, Panjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Samoan, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Chinese
Regional Restrictions:
No restrictions.
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