Compare iLobby vs Retailflux vs GuestViews

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Crozscore:

75%
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32%
interest rising

Crozscore:

65%
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19%
interest falling
iLobby screenshot view 3 more Retailflux screenshot view 4 more GuestViews screenshot view 2 more

Software Description:

iLobby is a cloud-based visitor registration management solution designed to help businesses with a visitor-stream monitor daily visitors to their facility and create a safe working environment. The software is targeted at businesses in the manufacturing, education and government sectors and helps to automate various front desk activities such as visitor notifications, visitor image capture and daily report generation.

iLobby enables the printing of custom badges and QR codes for all visitors, which can be re-used for subsequent visits, helping to save time. The software also lets hosts generate pre-registrations that can automatically be sent to visitors with all the necessary location and meeting details. The application can send automatic visitor notifications to the host via SMS, email or voice message as soon as their guests check-in at the reception. Other functionalities offered by the tool include visitor image capture and storage, and on-premise time tracking. The product stores all visitor data, which can be sent to the various stakeholders for compliance and auditing purposes. iLobby also enables businesses to inspect, accept and record every package received or dispatched from the facility as well as assists in emergency evacuations by sending notifications to all employees to let them know when an evacuation - drill or otherwise - must happen.

iLobby offers a multilingual interface which enables visitors to register and view instructions in the language of their choice. Among iLobby’s respected clientele are numerous Fortune 500 companies and government entities including many well-known brands such as Netflix, LG, Ceridian, Hershey, Canada Post, and GKN, Lafarge Holcim and Unilever, as well as major international airports, schools and many others.

Software Description:

RetailFlux is the revolutionary retail analytic platform that unlocks the power of in-store video. RetailFlux analytics do not rely on low accuracy and unstable Wi-Fi data. Instead, RetailFlux utilizes in-store cameras in order to extract shopper insights. That is, RetailFlux technology is purely based on video content analysis. As a result, RetailFlux products deliver industry-leading data accuracy for all categories.

RetailFlux analytics are compatible with 99% of CCTV hardware. No additional hardware cost is required if you are already monitoring your sites by CCTV cameras.

Software Description:

GuestViews is a software which collects customer data in real time. We think that the best moment to collect authentic and reliable data, in a large number, is on-the-spot during the experience—and not 3 days later by email—and you do it thanks to our application, accessible to the customer on tablets or smartphones.

Why is GuestViews so awesome? It’s a beautiful app and a powerful barometer.

The application is customizable through a dashboard. It offers several features to the customer:

  • Comment and rate their experience
  • Answer some questions
  • Select their favorite image
  • Leave their profile and contact info

Then, our powerful dashboard is a satisfaction barometer. On a private dashboard, our client can track satisfaction trends. If a customer is unsatisfied, an automatic alert is sent, allowing you to take concrete actions.

Finally, the last cool feature is that to be even closer to your community, you also can share the best customer feedback on your website or social media.

Features:

  • NDA Management
  • External Integrations
  • Data Import
  • Data Export
  • Dashboard
  • API
  • Multi-Site
  • Notifications
  • SMS
  • Badge Printing
  • Site Access Management
  • Electronic Signature

Features:

  • Customer Management
  • Data Export
  • Notifications
  • Data Visualization

Features:

  • SEO
  • Employee Engagement
  • Social-Media Integration
  • Employee Incentive Management
  • Custom Data Forms
  • Multi-Site
  • SMS
  • Marketing Automation
  • API
  • Data Export
  • Analytics
  • Data Visualization
  • Email Integration
  • Customer Management
  • Notifications
  • Dashboard
  • Net Promoter Score

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • Data collection: feedback, satisfaction, email, survey, and more

  • Targeted email campaigns

  • Share comments on the web

  • Automatic email marketing

  • Enrichment of your CRM

  • Data visualisation

  • Comment moderation

  • A personalised design

  • Different features

Free Trial

Free
Included in plan:
  • Email Support
  • Single Site Only
  • 1 User

Corporate

$199.00
Unlimited user(s) / month
Included in plan:
  • 10″ iPad
  • Cellular Connection
  • Email & Phone Support
  • SMS & Voice Notifications
  • Multi-Site Available
  • Unlimited Users
  • API Integrations
  • Visitor Image Capture
  • Custom Logos and Branding
  • Evacuation Notifications
  • Legal Documents
  • Support for Additional Languages

Enterprise

$199.00
Unlimited user(s) / month
Included in plan:
  • 13″ iPad
  • Cellular Connection
  • Color Badge Printer
  • Dedicated Account Rep
  • SMS & Voice Notifications
  • Multi-Site Available
  • Unlimited Users
  • API Integrations
  • Visitor Image Capture
  • Custom Logos and Branding
  • Evacuation Notifications
  • Legal Documents
  • Support for Additional Languages

Basic

$150.00
1 user(s) / month
Included in plan:
  • Software access
  • Customer support
  • Technical maintenance

FAQs:

    Does this service integrate with any other apps?
  • Microsoft Outlook, G Suite, Slack, Skype for Business, Access Control.

  • Who are the main user groups of this service?
  • iLobby has the following typical customers: Large Enterprises, Mid Size Business, Public Administrations, Small Business.

  • What is this service generally used for?
  • iLobby is a new way of recording information about who is visiting, a replacement for a sign-in book sitting on the reception desk. It consists of a tablet (iPad or Android) that is used by a visitor to input their information. It then sends an email along with an instant message SMS/MMS to notify hosts that they have a visitor waiting. All the data is stored securely and can be accessed in the cloud.

  • Does this service offer guides, tutorials and or customer support?
  • Absolutely!

    Customer service and technical support via phone and email.

  • Does this service offer an API?
  • Yes.

FAQs:

    Who are the main user groups of this service?
  • This servce will mostly serve retailers or store owners.

FAQs:

    Does this service offer an API?
  • GuestViews has developed a public API which allows us to interface with various CRM type of tools.

  • Who are the main user groups of this service?
  • The main users are museum visitors, store clients, and hotels guests, to name a few.

  • Does this service offer multi-user capability (e.g. teams)?
  • Access to our platform can be granted through various roles depending on our client’s needs (super admin, admin, or reader).

  • Does this service integrate with any other apps?
  • MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

  • What is this service generally used for?
  • Our solution is used to collect in-context customer data to help our clients improve their loyalty processes. Use cases vary depending on our clients’ objectives, such as database increase, real-time satisfaction monitoring, e-reputation increase, and otherwise.

  • Does this service offer guides, tutorials and or customer support?
  • GuestViews ensures a daily customer relations service. Our dedicated teams are in charge of training, maintenance, and customer demands. In parallel, we organize thematic workshops (in attendance or from afar) to ensure our customers make the best of our solution.

    Guides and FAQs are also available for every customer for more autonomy.

  • What platforms does this service support?
  • MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

  • What are some applications this service is commonly used in tandem with?
  • MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

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Publisher:

Founded:
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Based in:
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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
1.06k
Followers:
783

Other:

Who uses iLobby
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
Multi-lingual system

Other:

Who uses Retailflux
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Norwegian, Turkish, Spanish, French, English, Polish
Regional Restrictions:
The product works all around the world

Other:

Who uses GuestViews
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, English
Regional Restrictions:
No restrictions.
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