Compare iLobby vs Greetly vs GuestViews

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Crozscore:

76%
what is this?
33%
no significant changes

Crozscore:

75%
what is this?
100%
32%
interest falling

Crozscore:

55%
what is this?
23%
interest falling
iLobby screenshot view 3 more Greetly screenshot view 4 more GuestViews screenshot view 2 more

Software Description:

iLobby is a cloud-based visitor registration management solution designed to help businesses with a visitor-stream monitor daily visitors to their facility and create a safe working environment. The software is targeted at businesses in the manufacturing, education and government sectors and helps to automate various front desk activities such as visitor notifications, visitor image capture and daily report generation.

iLobby enables the printing of custom badges and QR codes for all visitors, which can be re-used for subsequent visits, helping to save time. The software also lets hosts generate pre-registrations that can automatically be sent to visitors with all the necessary location and meeting details. The application can send automatic visitor notifications to the host via SMS, email or voice message as soon as their guests check-in at the reception. Other functionalities offered by the tool include visitor image capture and storage, and on-premise time tracking. The product stores all visitor data, which can be sent to the various stakeholders for compliance and auditing purposes. iLobby also enables businesses to inspect, accept and record every package received or dispatched from the facility as well as assists in emergency evacuations by sending notifications to all employees to let them know when an evacuation - drill or otherwise - must happen.

iLobby offers a multilingual interface which enables visitors to register and view instructions in the language of their choice. Among iLobby’s respected clientele are numerous Fortune 500 companies and government entities including many well-known brands such as Netflix, LG, Ceridian, Hershey, Canada Post, and GKN, Lafarge Holcim and Unilever, as well as major international airports, schools and many others.

Software Description:

Administration is the bane of every office. Save your adminUTES with Greetly, the incredibly customizable digital visitor management solution. Visitors can simply tap the purpose of their visit, who they are there to see, and enter their name. Greetly instantly notifies employees via phone, text, email, Slack and logs the visitor’s information. Greetly can also capture visitor photos, signatures, NDA agreements and much more.

Software Description:

GuestViews is a software which collects customer data in real time. We think that the best moment to collect authentic and reliable data, in a large number, is on-the-spot during the experience—and not 3 days later by email—and you do it thanks to our application, accessible to the customer on tablets or smartphones.

Why is GuestViews so awesome? It’s a beautiful app and a powerful barometer.

The application is customizable through a dashboard. It offers several features to the customer:

  • Comment and rate their experience
  • Answer some questions
  • Select their favorite image
  • Leave their profile and contact info

Then, our powerful dashboard is a satisfaction barometer. On a private dashboard, our client can track satisfaction trends. If a customer is unsatisfied, an automatic alert is sent, allowing you to take concrete actions.

Finally, the last cool feature is that to be even closer to your community, you also can share the best customer feedback on your website or social media.

Features:

  • NDA Management
  • External Integrations
  • Data Import
  • Data Export
  • Dashboard
  • API
  • Multi-Site
  • Notifications
  • SMS
  • Badge Printing
  • Site Access Management
  • Electronic Signature

Features:

  • Contact Management
  • Attendance Tracking
  • Email Integration
  • Batch Permissions & Access
  • Calendar Management
  • Organization Management
  • Multi-User
  • Supplier Management
  • Analytics
  • Customer Management
  • Scheduling
  • Google Apps Integration
  • External Integrations
  • Employee Database
  • Data Import
  • Data Export
  • Dashboard
  • API
  • Multi-Site
  • Notifications
  • SMS
  • NDA Management
  • Electronic Signature
  • Site Access Management
  • Badge Printing

Features:

  • SEO
  • Employee Engagement
  • Social-Media Integration
  • Employee Incentive Management
  • Custom Data Forms
  • Multi-Site
  • SMS
  • Marketing Automation
  • API
  • Data Export
  • Analytics
  • Data Visualization
  • Email Integration
  • Customer Management
  • Notifications
  • Dashboard
  • Net Promoter Score

Summary:

    No key features associated with this application.

Summary:

  • Highly customizable

  • Voice, text, email & Slack notifications

  • 24/7/365

  • Visitor photo capture

  • Print visitor badges

  • Multi-language check-in process

  • Integrations

  • NDA and eSignature capture

  • Cloud-based visitor log

  • 100% white-labeled

Summary:

  • Data collection: feedback, satisfaction, email, survey, and more

  • Targeted email campaigns

  • Share comments on the web

  • Automatic email marketing

  • Enrichment of your CRM

  • Data visualisation

  • Comment moderation

  • A personalised design

  • Different features

Free Trial

Free
Included in plan:
  • Email Support
  • Single Site Only
  • 1 User

Corporate

$199.00
Unlimited user(s) / month
Included in plan:
  • 10″ iPad
  • Cellular Connection
  • Email & Phone Support
  • SMS & Voice Notifications
  • Multi-Site Available
  • Unlimited Users
  • API Integrations
  • Visitor Image Capture
  • Custom Logos and Branding
  • Evacuation Notifications
  • Legal Documents
  • Support for Additional Languages

Enterprise

$199.00
Unlimited user(s) / month
Included in plan:
  • 13″ iPad
  • Cellular Connection
  • Color Badge Printer
  • Dedicated Account Rep
  • SMS & Voice Notifications
  • Multi-Site Available
  • Unlimited Users
  • API Integrations
  • Visitor Image Capture
  • Custom Logos and Branding
  • Evacuation Notifications
  • Legal Documents
  • Support for Additional Languages

Basic

$79.00
100 user(s) / month
Included in plan:
  • 14-day free trial, no cc required
  • Unlimited check ins
  • Voice, call and text notifications
  • Visitor photo capture
  • NDAs
  • Multiple tablets per location
  • 90 day visitor log

Pro

$99.00
unlimited user(s) / month
Included in plan:
  • 14-day free trial, no cc required
  • Unlimited check ins
  • Voice, call and text notifications
  • Slack integration and notifications
  • Visitor photo capture
  • NDAs and eSignature capture
  • Multiple tablets per location
  • 6 month visitor log storage
  • Apple iPad Air and Heckler Design mount included!

Unlimited

$199.00
unlimited user(s) / month
Included in plan:
  • 14-day free trial, no cc required
  • Apple iPad Air and Heckler Design mount included!
  • Brother badge printer and Kensington lock also included!
  • Unlimited check ins
  • Voice, call and text notifications
  • Slack integration and notifications
  • Visitor photo capture
  • NDAs and eSignature capture
  • Unlimited tablets per location
  • 1 year visitor log storage

Basic

$150.00
1 user(s) / month
Included in plan:
  • Software access
  • Customer support
  • Technical maintenance

FAQs:

    Does this service integrate with any other apps?
  • Microsoft Outlook, G Suite, Slack, Skype for Business, Access Control.

  • Who are the main user groups of this service?
  • iLobby has the following typical customers: Large Enterprises, Mid Size Business, Public Administrations, Small Business.

  • What is this service generally used for?
  • iLobby is a new way of recording information about who is visiting, a replacement for a sign-in book sitting on the reception desk. It consists of a tablet (iPad or Android) that is used by a visitor to input their information. It then sends an email along with an instant message SMS/MMS to notify hosts that they have a visitor waiting. All the data is stored securely and can be accessed in the cloud.

  • Does this service offer guides, tutorials and or customer support?
  • Absolutely!

    Customer service and technical support via phone and email.

  • Does this service offer an API?
  • Yes.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Greetly has a detailed knowledge base and 24/7 customer support.

  • Does this service integrate with any other apps?
    • Slack
    • Zapier
    • LDAP/Active Directory
  • Does this service offer an API?
  • Yes, Greetly has a private API and Zapier integration

  • What are some applications this service is commonly used in tandem with?
  • Slack and hundreds of additional applications via Zapier.

  • What platforms does this service support?
    • iOS
    • Android
  • What is this service generally used for?
  • Greetly is the incredibly customizable automated receptionist system. 100% white-labeled, customize Greetly to perfectly fit your brand and reception needs.

  • Who are the main user groups of this service?
  • Greetly proudly serves coworking spaces, tech companies, professional and creative services shops, beauty salons, medical offices and government workplaces.

FAQs:

    Does this service offer an API?
  • GuestViews has developed a public API which allows us to interface with various CRM type of tools.

  • Who are the main user groups of this service?
  • The main users are museum visitors, store clients, and hotels guests, to name a few.

  • Does this service offer multi-user capability (e.g. teams)?
  • Access to our platform can be granted through various roles depending on our client’s needs (super admin, admin, or reader).

  • Does this service integrate with any other apps?
  • MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

  • What is this service generally used for?
  • Our solution is used to collect in-context customer data to help our clients improve their loyalty processes. Use cases vary depending on our clients’ objectives, such as database increase, real-time satisfaction monitoring, e-reputation increase, and otherwise.

  • Does this service offer guides, tutorials and or customer support?
  • GuestViews ensures a daily customer relations service. Our dedicated teams are in charge of training, maintenance, and customer demands. In parallel, we organize thematic workshops (in attendance or from afar) to ensure our customers make the best of our solution.

    Guides and FAQs are also available for every customer for more autonomy.

  • What platforms does this service support?
  • MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

  • What are some applications this service is commonly used in tandem with?
  • MailChimp, Campaign Monitor, Arenametrix, and Live Data Solution.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
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Publisher:

Founded:
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Based in:
Chicago
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
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Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses iLobby
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
Multi-lingual system

Other:

Who uses Greetly
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Danish, Spanish, French, English, Welsh, Chinese, German
Regional Restrictions:
Global

Other:

Who uses GuestViews
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, English
Regional Restrictions:
No restrictions.
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