Compare Idomoo vs Amity vs Aspect Via

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Crozscore:

77%
what is this?
39%
interest rising

Crozscore:

73%
what is this?
36%
interest rising

Crozscore:

82%
what is this?
45%
interest rising
Idomoo screenshot view 2 more Amity screenshot Aspect Via screenshot view 5 more

Software Description:

Personalized Video merges data and video to deliver exceptional experiences that amaze customers, and also produce a higher and more measurable ROI. It’s customer engagement, done right.

Say goodbye to boring overlays. Native Personalized Video means dynamic elements are rendered frame-by-frame for each video to generate the highest quality Personalized Videos on the market.

Alongside a full suite of composing tools purpose-built for a world of dynamic video, our exclusive AfterEffects plugin makes it easy to create, launch, and seamlessly maintain a PV campaign.

From real-time rendering and auto-scaling to secure data handling and purging, you can always trust our enterprise-grade platform to deliver when it matters most.

Software Description:

Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently. Since 2012, Amity has been on a mission to make customer success the focus of every business everywhere. Amity’s customers increase adoption, renewals and revenue growth by earning the trust and confidence of their customers every day.

Software Description:

The cloud-based Customer Engagement software manages customer interactions, workforce, and self-service. The platform is an all-in-one solution for the entire enterprise around their customer engagement.

The platform's voice recording and quality management capabilities empower contact centers to catch and assess all customer interactions.

Features:

  • Email Integration
  • A/B Testing
  • Project Management
  • Data Visualization
  • External Integrations
  • Social-Media Integration
  • Audience Targeting
  • Data Import
  • API

Features:

  • Task Scheduling/Tracking
  • Multi-User
  • Notifications
  • Data Import
  • Data Visualization
  • Customer Management
  • External Integrations
  • Dashboard

Features:

  • SAP Integration
  • Click-to-Dial
  • Data Import
  • Data Export
  • External Integrations
  • API
  • Call Tracking
  • Calendar Management
  • Notifications
  • Scheduling
  • Dashboard
  • Contact Management
  • Chat

Summary:

    No key features associated with this application.

Summary:

  • Reduce churn

  • Drive upsells

  • Improve conversions

Summary:

  • Live chat

  • Churn management

  • Analytics

  • Customer experience management

  • Self service portal

  • Real time reporting

  • IVR / voice recognition

  • CRM integration

  • Request assignment

  • Workflow management

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Amity can be integrated with any pre-sale CRM system, as well as email, feedback systems, billing, and support.

  • What is this service generally used for?
  • Customer Success Management

  • Who are the main user groups of this service?
  • Customer Success teams in SaaS businesses.

  • Does this service integrate with any other apps?
  • Analytics, Accounting and Billing, CRM, Documents, Email, Marketing, Support, Survey, and more.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What platforms does this service support?
  • Aspect Via is a cloud-based software.

  • Who are the main user groups of this service?
  • Main users of Aspect Via are organizations with 100 or more concurrent and named users.

  • Does this service offer an API?
  • Yes, Aspect Via offers API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service integrate with any other apps?
  • Integrations: Siebel, SAP, PeopleSoft, SalesForce, and social media platforms.

  • What is this service generally used for?
  • This service is generally used for Customer Engagement Management.

Publisher:

Founded:
-
Based in:
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Employees:
-
Likes:
1.79k
Followers:
2.75k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Phoenix
Employees:
1001-5000
Likes:
Followers:

Other:

Who uses Idomoo
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Spanish, Chinese, Japanese, Arabic, Italian, Portuguese, German, Korean, Dutch, French, Hebrew, Russian, Danish, Czech, Hindi, Polish
Regional Restrictions:
No restrictions.

Other:

Who uses Amity
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Aspect Via
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Japanese, German, Spanish, Chinese, English, Portuguese
Regional Restrictions:
No restrictions.
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