ICTBroadcast is a multi-tenant, unified communications-based autodialer, predictive dialer, and power dialer software solution feature inbound IVR, IVR Studio, press 1 campaign, complete call center, AMD, HLR, DNC, survey, appointment, and WEBRTC also supporting Voice, SMS, Email and Fax broadcasting. Suitable for small business owners, entrepreneurs, and Service Providers. It enables service providers to offer a wide range of telemarketing and contact center-related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call center scenarios with effective and efficient communications management.
3 reasons to chose ICTBroadcast:
UNIFIED BROADCASTING
STABLE AND SCALABLE
INNOVATIVE FEATURES
About ICTBRoadcast
ICTBroadcast is a unified communications auto dialer software and call center software, it features Voice, SMS, Fax and Email communications. It is an all one software solution based on open-source asterisk communications switch. ICTBroadcast features multiple dialing modes such as progressive dialing, predictive dialing, power dialing, preview dialing as well as manual dialing through WebRTC web phones. ICTBroadcast is also a complete inbound & outbound call center software solution features a variety of campaigns
Features
Analytics
API
Batch Permissions & Access
Calendar Management
Contact Management
Contact Sharing
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Recording
Call Tracking
Call Disposition
Softphone
Automatic Call Distribution
Auto Dialer
Call Logging
Call Scripting
Features
Analytics
API
Batch Permissions & Access
Calendar Management
Contact Management
Contact Sharing
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Recording
Call Tracking
Call Disposition
Softphone
Automatic Call Distribution
Auto Dialer
Call Logging
Call Scripting
Summary
No key features associated with this application.
Summary
No key features associated with this application.
Pricing
Enterprise
$20.00
2 lines/channels
Included in plan:
Call/Fax/SMS Termination service or originations services
Free Trial
Free
Included in plan:
Call/Fax/SMS Termination service or originations services
Service Provider SP-50
$1,500.00
50 lines/channels
Included in plan:
License of ICTBroadcast Service Provider Edition with 50 lines / channels
Service Provider SP-200
$4,000.00
200 lines/channels
Included in plan:
License of ICTBroadcast Service Provider Edition with 200 lines / channels
Service Provider SP-1000
$12,000.00
1000 lines/channels
Included in plan:
License of ICTBroadcast Service Provider Edition with 1000 lines / channels
Pricing
ICTBroadcast Enterprise Edition
Free
Included in plan:
auto dialer , predictive dialer, progressive dialer, power dialer, preview dialer and manual dialling
Multi tenant and Multiple campaigns types supported
Complete inbound / outbound call centre and contact centre operations
AMD & DNC & TCPA compliant
much more advance features
ICTBroadcast Service Provider Edition
$1,500.00
Life time license for one server with 50 channels with unlimited user and unlimited campaigns
Included in plan:
White label
Multi tenant
Blended call centre operations
Telemarketing campaigns of different types
Contact Centre operations
Billing and payment management system
REST APIs and CRM integeration
AMD & DNC , TCPA Complaint
Unified communications
FAQs
What platforms does this service support?
Unix OS
What are some applications this service is commonly used in tandem with?
FreeSwitch
FAQs
What are some applications this service is commonly used in tandem with?
call center inbound and outbound, auto dialers, voice based surveys, appointment reminders, contact centers, crm integrations and unified communications
Does this service offer an API?
Yes, it offer REST APIs
Does this service integrate with any other apps?
Yes, it offers rest api that can be used to integrate with any third party applications
Does this service offer guides, tutorials and or customer support?
Yes, guides , video tutorials and online demo are available
What is this service generally used for?
unified communications, contact center, call center and telemarketing
Does this service offer multi-user capability (e.g. teams)?
Yes, it is multi tenant and three level user management software
Who are the main user groups of this service?
telemarketers, contact centers, call centers, entrepreneurs, carriers, voip providers and internet telephony services providers
What platforms does this service support?
Web based software that is platform independent deployed on linux server
