‘i-snapshot’ is a comprehensive mobile-based sales management solution that enables its users to improve the efficiency of their sales force on IOS, Android and Windows. Used by clients in the Food Industries, Building Material industrustion, Medical Devices, Hair products as examples. i-snapshot provides clients with access to sales force activity data including details of customers visited, the reason for the visit and the outcome along with the analytical frameworks to turn the data into information and understanding in real time. The i-snapshot app is designed to be very data lite so works even in low signal areas.
i-snapshot has two component parts, 1) Field data recording and transmission and 2) Analytical Frameworks to translate the data into information. i-snapshot enables field sales personnel to input key activity data into any mobile phone, a standard item of equipment typically issued to all employees, and analyse and populate current systems such as CRM and ERP.
Vivantio offers leading, flexible service management software that meets the demands of any service teams across an entire organization without being cost- or growth-restrictive. Our platform is ideal for mid-size companies and smaller business with a growth trajectory across a multitude of industries.
By centralizing service management operations, companies can reduce licensing costs, improve inter-departmental efficiencies, share knowledge and centralize management reporting, allowing business owners and department heads to focus on the true cost of service delivery and measure service excellence.
Google Apps Integration
Batch Permissions & Access
Google Apps Integration
Password & Access Management
No key features associated with this application.
Flexible, reliable, trusted IT Service Management Software
Built with ITIL standards at its core.
Automation captures service data, tracks milestones and triggers meaningful action.
Webhooks and APIs integrate Vivantio with core ITSM tools.
Customizable self-help portals empower your customers and improve your service.
Report on your true service team effort to highlight success and target areas of improvement.
1 user(s) / month
Included in plan:
Includes access to mapping
Apps free in store
Access to visited/not visited reports
App has offline feature
Starting from: $40.00/month
Credit card required: N/A
Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.
Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.
Your customers and end users don’t need licenses to use your self-service web portal.
• Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
• Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
• Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.
What is this service generally used for?
The system is used Sales Leaders who see the opportunity to improve the performance of the their field sales teams or who have poor compliance to any existing system such as crm or ERP. i-snapshot has data on over 16 million field sales visits so can provide valuable benchmark reference data on the revenue impacts of field sales behaviours.
Does this service integrate with any other apps?
It does not integrate with other apps but does integrate with many back office systems.
Does this service offer multi-user capability (e.g. teams)?
i-snapshot is designed to be use across teams, area's, region's and enterprises, with the ability to control access to features and data via the embedded permission and role models.
Who are the main user groups of this service?
i-snapshot is a Field Sales Management system, it is bought by the VP of Sales/Sales Director in order to understand and optimise field sales performance and/or to feed data into a back office system such as crm or ERP where field compliance is poor. i-snapshot also brings many advantages to the field sales teams in terms of ease of use, reminders and trigger events to save contacting the office.
Does this service offer guides, tutorials and or customer support?
We offer help text, support during office hours and videos for both Sales Managers and Sales Leaders
What are some applications this service is commonly used in tandem with?
i-snapshot can be used a stand alone tool, and can be linked via api's to most common crm system, most common ERP systems and often used by field sales trainers to identify opportunities to improve field sales performance.
Does this service offer an API?
Yes, i-snapshot offers a two api option included at no additional cost.
What platforms does this service support?
The field apps are available for iOS (i-phone and i-pad), Android and Window phones and tablets, all apps are fully native and are available in the respective stores. The Dashboard is accessed through a browser interface.