Compare Hull.io vs Pipedrive vs Olark

Pipedrive

CRM
 (662)
More Information More Information More Information

Crozscore:

78%
what is this?
100%
41%
interest rising

Crozscore:

92%
what is this?
92%
51%
no significant changes

Crozscore:

87%
what is this?
83%
58%
interest falling
Hull.io screenshot view 3 more Pipedrive screenshot Olark screenshot view 4 more

Software Description:

Most often when you're doing Sales, Marketing or Customer Success, the data you need is in another place. Hull solves this by collecting, enriching and synchronizing customer data across all your services without writing any code.

People deserve better than the sales, marketing and support of today. It’s never been easier to use data and technology to find, acquire and care for customers. But, that data so often sits siloed within tools and teams.

Hull connects and combines that data so you can orchestrate a personal, relevant experience at every touch using your existing tools today. A seamless experience for customers and for the sales, marketing and support teams producing that.

One customer profile to power them all. One platform to clean, enrich, and sync customer data across all your tools in real-time.

Software Description:

Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 50k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep everyone focused on the activities that drive deals to close. With Pipedrive nothing falls through the cracks. It is easy to use and helps to keep focus, so your team will love to use it and you can trust the data in the system. Its simple to get started, but powerful enough adapt to any sales process.

Software Description:

Olark helps its users to engage visitors on their website using instant messengers while viewing real-time and contextually relevant customer information. They can see visitor location, geographic location, and even shopping cart balances and contents.
Users can give their customers the answers they need immediately and gain powerful insights about what they want for relationships that last.
Olark live chat is the easiest way to boost sales, help solve issues and understand customers.

Features:

  • Link Tracking
  • Lead Scoring
  • Dashboard
  • Customer Management
  • Lead Management
  • Notifications
  • Multi-User
  • Third-Party Plugins/Add-Ons
  • Marketing Automation
  • Email Integration
  • External Integrations
  • Data Export
  • Contact Management
  • API
  • Data Import
  • Contact Sharing
  • Audience Targeting

Features:

  • API
  • Dashboard
  • Email Integration
  • History/Version Control
  • Lead Management
  • Lead Scoring
  • Contact Management
  • Contact Sharing
  • Project Management
  • CRM Integration
  • Data Import
  • Forecasting
  • Expense Tracking

Features:

  • Analytics
  • API
  • Chat

Summary:

  • Unlimited Data Collection

  • Unified Profiles

  • Smart, Secure Identity Resolution

  • Transform, Enrich & Segment in Real-Time

  • Enrich Profiles Automatically

  • Set-and-Forget Continuous Sync

  • Orchestrate your Entire Customer Journey

Summary:

  • Contact Histories: In the Contacts portion of the application, users are able to search for contacts by name or organization.

  • Timeline Views: Deals are arranged by their expected close dates, allowing salespeople to discover which activities they should be working on before deals get stale.

  • Sales Forecasting: Our Forecasting tool is akin to having a personal sales manager, except it can’t fire you if you don’t make your targets. It helps you to pick the right deals and activities to focus on, so you won’t experience nasty surprises at the end of the month.

  • Sales Pipelines:We’ve built our software around a proven sales pipeline management methodology. The primary view is the pipeline, a clear visual interface that prompts you to take action, remain organised and stay in control of a complex sales process.

  • Reporting Capabilities: With Pipedrive, salespeople track any number of metrics, including the number of calls made by individual team members and the number of pitches completed in a given period of time.

  • Email integration: Stop wasting time in your inbox We offer two easy and time-saving ways to track email conversations. In addition, we'll connect your emails automatically to your contacts and deals, so you'll have a full overview of everything that's happening with a prospect in one place. You’ll save time and improve sales productivity.

Summary:

  • Simple install: Just copy and paste an HTML snippet.

  • Visitor details: Know who and what's going on your website.

  • Transcripts: Every chat recorded for review.

  • Chat ratings: Get instant feedback from customers.

  • Reporting: Detailed, real-time reports.

  • Proactive chat: Directly or with targeted, automated rules.

Unify Your Data from

$650.00
1 server(s) / month

Pricing:

  • Credit card required: N/A
  • $12 per user per month, with 30 days free trial.

Pricing:

  • Credit card required: N/A
  • Ultimate: $219 Month/15 operators.
    Platinum: $116 Month/8 operators.
    Gold: $44 Month/4 operators.
    Bronze: $15 Month/1 operator.
    14 days free trial for any plan.

FAQs:

    Does this service offer an API?
  • Yes!

  • Who are the main user groups of this service?
  • If you're in a sales operations, marketing operations, demand generation, growth, some other technical marketing role, you'll see tons of value from Hull. If you over see lead flows or data integrity in any kind of way, you'll also see value from Hull.

  • What platforms does this service support?
  • This is a web-app that integrates into the tools you're already using.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have a whole documentation section for our users.

  • What is this service generally used for?
  • Improving and compiling customer data, to create valuable and data-rich leads.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it does.

  • What are some applications this service is commonly used in tandem with?
  • Segment, Optimizely, Salesforce, Slack, Clearbit, Facebook Ad Audiences, Datanyze, Nutshell, Mailchimp, Processor, Hubspot, Intercom, SQL, Typeform, Customer.io, Webhooks, Shortener, Hull-Closeio, Google Sheets, and Scheduled Calls.

  • Does this service integrate with any other apps?
  • Segment, Optimizely, Salesforce, Slack, Clearbit, Facebook Ad Audiences, Datanyze, Nutshell, Mailchimp, Processor, Hubspot, Intercom, SQL, Typeform, Customer.io, Webhooks, Shortener, Hull-Closeio, Google Sheets, and Scheduled Calls.

FAQs:

    Who are the main user groups of this service?
  • Sales departments in small and mid-sized businesses.

  • What is this service generally used for?
  • Pipedrive is used as a sales pipeline management tool.

  • What platforms does this service support?
  • This solution works on both desktops and mobile devices, thanks to native iOS and Android applications.

  • What are some applications this service is commonly used in tandem with?
  • Pipedrive is commonly used with dapulse, ActiveCampaign, and Userlike Live Chat.

  • Does this service integrate with any other apps?
  • Pipedrive integrates with multiple of third-party applications, including Dropbox, Google Apps, Google Drive, and Highrise. A Google Maps integration makes it easy for salespeople to see their customers on interactive maps.

  • Does this service offer an API?
  • It offers REST API.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    Who are the main user groups of this service?
  • It is used by sales and support teams in large enterprises, mid size business, non profits, small business.

  • What is this service generally used for?
  • Olark is generally used for live chat customer support.

  • What platforms does this service support?
  • Mobile and desktop — iPhone, Android, Windows and Mac

  • What are some applications this service is commonly used in tandem with?
  • This service is most commonly used in tandem with: FluidSurveys; Desk.com; Cayzu Help Desk; Pipeliner CRM; Zendesk; and Freshdesk.

  • Does this service integrate with any other apps?
  • Among others, it integrates with: Desk.com, Wordpress, Salesforce Sales Cloud, Zendesk, Freshdesk, Highrise CRM, SugarCRM, Groove, Talkdesk , Shopify, BigCommerce, PrestaShop, Magento , Volusion, 3dCart, Google Analytics, Unbounce, Segment.

  • Does this service offer an API?
  • Olark live chat has an API available.

  • Does this service offer multi-user capability (e.g. teams)?
  • Chats can be transfered from one agent to another and they can set up groups.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: FAQs, knowledge base, online support, phone support, video tutorials.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2008
Based in:
Ann Arbor
Employees:
11-50
Likes:
Followers:

Other:

Who uses Hull.io
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Pipedrive
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Korean, Finnish, Norwegian, Turkish, Spanish, French, German, Italian, Dutch, English, Portuguese, Japanese, Estonian
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
Back to top