Compare Hudson vs appVuze vs Vivantio

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Hudson screenshot view 5 more appVuze screenshot Vivantio screenshot view 2 more

Software Description:

Main users of Hudson are SMEs and large companies, as well as well-known brands, such as eBay, Hewlett-Packard, MySQL, JBoss, Xerox, Yahoo, LinkedIn, and Goldman-Sachs. It is known for ease of use and broad extensibility.

Continuous Integration means that members of software development team can integrate their work regularly several times per day.

As for Hudson, this tool is written in Java, and runs in a servlet container, such as Apache Tomcat or the GlassFish application server. However, it is not restricted to the Java world: Many companies use Hudson to automate their software development in C/C++, C#, PHP, Groovy, Scala, and many other languages.

Hudson is part of the open source Eclipse Foundation.

Software Description:

appVuze is an innovative platform for help desk agents to assist mobile app users in moments of trouble. Using chat, VoIP, screen, and camera sharing, the support agent can effectively assist users. In addition, chatbot integrations allow for automatic handling of simple requests.

Software Description:

From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

Build your ideal service management environment in just a few simple steps with Vivantio:

  • Elect a delivery method: SaaS or on-premise. We support both.
  • Choose a licensing option: Named, concurrent or a mix of both. Our flexible licensing model allows you to give technicians the right level of access without blowing your budget out of the water.
  • Pick a product: Browse the many available feature modules and deploy only those that make sense for your organization’s service needs.

Take a modular approach to building your service management vision – the right combination with Vivantio brings your ideal strategy to life.

Features:

  • Multi-User
  • Data Export
  • Data Import
  • API
  • External Integrations
  • Email Integration

Features:

  • Customer Management
  • Multi-User
  • Chat
  • Call Tracking
  • Data Visualization
  • External Integrations

Features:

  • API
  • Data Export
  • Data Import
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Scheduling
  • Task Scheduling/Tracking
  • Project Management
  • Notifications
  • Multi-User
  • History/Version Control
  • Gantt Charts
  • Forecasting
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Document Comparison
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Data Visualization
  • File Sharing
  • Inventory Tracking
  • Firewall
  • File Transfer
  • Anti-Virus
  • Third-Party Plugins/Add-Ons

Summary:

  • Building/testing software projects continuously

  • Monitoring executions of externally-run jobs

  • Easy installation

  • Easy configuration

  • Change set support

  • Permanent links

  • RSS/E-mail/IM Integration

  • After-the-fact tagging

  • JUnit/TestNG test reporting

  • Distributed builds

Summary:

    No key features associated with this application.

Summary:

  • Flexible, reliable, trusted IT Service Management Software

  • Built with ITIL standards at its core.

  • Automation captures service data, tracks milestones and triggers meaningful action.

  • Webhooks and APIs integrate Vivantio with core ITSM tools.

  • Customizable self-help portals empower your customers and improve your service.

  • Report on your true service team effort to highlight success and target areas of improvement.

Pricing:

  • Starting from: $40.00/month
  • Credit card required: N/A
  • Vivantio's pricing model is an annual subscription based on total number of users, types of licenses and functionality activated in the Platform. A free trial is available for a test-drive, upon request.

    Vivantio offers both named and concurrent licenses, and all customers may select to purchase any combination of both. A named license is allocated to a particular agent and cannot be shared. Concurrent licenses sit in a shared pool. Each time an agent logs in, they temporarily use up one license and when they log out, the license is returned to the pool for someone else to use.

    Your customers and end users don’t need licenses to use your self-service web portal.

    • Pricing starts at $40 per user, per month at the Essentials level, suited for small and medium-size service desk operations looking to increase efficiency.
    • Licenses at the Pro level start at $60 per user, per month and are designed to unify service operations with powerful core service management features.
    • Feature-rich Vivantio ITSM licenses start at $90 USD and are built to scale and meet the complex business needs of larger, multi-site organizations.

FAQs:

    What platforms does this service support?
  • Hudson only needs a Java 6 or newer runtime. It can be installed on Unix/Linux and Windows.

  • Does this service offer an API?
  • Yes, Hudson offers REST API.

  • What is this service generally used for?
  • This service is used as a Continuous Integration (CI) tool.

  • Who are the main user groups of this service?
  • Main users of Hudson are SMEs and large companies, as well as big well-known brands, such as eBay, Hewlett-Packard, MySQL, JBoss, Xerox, Yahoo, LinkedIn, or Goldman-Sachs.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Technical questions / Support (via NNTP), Phone Support, Community Support, Documentation.

FAQs:

    What is this service generally used for?
  • Primarily the service is used to provide customer support to mobile app users.

  • Does this service offer an API?
  • No.

  • Does this service offer guides, tutorials and or customer support?
  • There is documentation available online for integration of the SDK into mobile apps. The web-based dashboard is very easy to use. Customers can contact us for help by phone or email.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Once a company is registered, admins can invite their team members to join the platform to represent their group and/or company.

  • Who are the main user groups of this service?
  • Small and medium sized businesses as well as large enterprises.

  • Does this service integrate with any other apps?
  • Yes. Currently, appVuze provides integration with Zendesk.

  • What platforms does this service support?
  • Support agents log on to web-based dashboard to monitor incoming requests. For mobile platforms, we have SDK's available for native iOS and Android, as well as PhoneGap/Cordova and Xamarin.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
99.2k
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
78

Other:

Who uses Hudson
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses appVuze
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vivantio
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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