Compare Hope vs CharityTracker

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About Hope

Hope is an online case management system that’s lightweight and fully managed. Hope makes it easy for advisors to create and manage clients, client cases, and the issues that make up the cases. Client work can span multiple individual cases, each with their own files and outcomes all running in parallel.

Hope's target audience, UK non-profit advisory organizations, benefit from using Hope by having the ability to generate reports filtered by UK's districts and wards. This enables management to produce detailed statistics of people being helped and services delivered in areas of concern to the funders.

Hope takes security seriously, not only is all data encrypted whilst in transit between the users browser and Omtio’s web farms, all data is securely stored inside each client's dedicated Microsoft SQL Database using Transparent Data Encryption (TDE), which means all data is stored encrypted at rest, including the managed backups of that data.

About CharityTracker

Simple & Affordable Cloud-Based Case Management Software - HIPAA-compliant. Human Services and Social services software application for outcomes tracking & reporting, Reduce duplication, Post bulletins, Make referrals. Serving both small (1-5 users) and large agencies (5-100+) in nearly 1,500 cities including: United Way, Homeless Shelters, St. Vincent De Paul, Salvation Army, Churches, American Red Cross, Lutheran Social Services, Food Pantries & more. Easily work together for greater impact!

Features

  • API
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling

Features

  • API
  • Calendar Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Multi-User
  • Notifications
  • Scheduling

Summary

  • Easy to use

  • Real time reporting

  • Secure

Summary

  • Cloud-based Case Management

  • Say Goodbye to Spreadsheets

  • Collective Impact & Coordinate Care

  • Manage Case Notes, Assistance, Upload Files

  • Impactful Reports

  • Send Real-time Referrals

  • Create Custom Assessments

  • Client ID Cards & Barcode Scanning

Pricing

Fireteam

$1,560.00
2 user(s) / year
Included in plan:
  • Dedicated 250GB Microsoft SQL Database
  • Unlimited Support
  • Fully Managed
  • User Training Included

Section

$3,120.00
5 user(s) / year
Included in plan:
  • Dedicated 250GB Microsoft SQL Database
  • Unlimited Support
  • Fully Mananged
  • User Training Included

Squad

$4,680.00
10 user(s) / year
Included in plan:
  • Dedicated 250GB Microsoft SQL Database
  • Unlimited Support
  • Fully Mananged
  • User Training Included

Pricing

Basic

$20.00
1 user(s) / month
Included in plan:
  • Case Notes, Assistance
  • Alerts & Bulletins
  • Manage Cases, Notes, Assistance
  • Customizable Reports

Plus

$40.00
1 user(s) / month
Included in plan:
  • Measure Outcomes
  • Upload Documents
  • Referrals & Client ID Cards

Pro

$60.00
1 user(s) / month
Included in plan:
  • Custom Assessments
  • HMIS & Bed Management
  • Change-Over-Time Reports

FAQs

    What are some applications this service is commonly used in tandem with?
  • Office 365.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Hope offers multi-user capability.

  • Does this service offer an API?
  • The rest based API at present is for internal system use only.

  • Does this service integrate with any other apps?
  • Bespoke custom integrations can be arranged on a case-by-case basis. (This service may incur additional costs)

  • What platforms does this service support?
  • The service is online (cloud based) and can be accessed by most modern browsers.

  • Who are the main user groups of this service?
  • Advisors.

  • Does this service offer guides, tutorials and or customer support?
  • Unlimited support including user training (via Skype) and online video tutorials.

  • What is this service generally used for?
  • To record, monitor and report on client cases (a collection of issues that clients have requested help with).

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes. Collaborative database for multiple, simultaneous access by users. Groups feature for permission-based access to certain areas of the system.

  • Who are the main user groups of this service?
  • Serving both small (1-5 users) and large nonprofit agencies (6-100+) in 1,500 cities including: Social Service Agencies, Human Services Agencies, Churches, Social Workers, HMIS COC's, Hospitals, Heath Care Orgs, Churches. Including: United Way, Homeless Shelters, St. Vincent De Paul, Salvation Army, American Red Cross, Lutheran Social Services, Food Pantries & more. Easily manage clients for greater impact!

  • What platforms does this service support?
  • Any computer (PC or Mac) or any mobile device that has an up-to-date web browser. Browser-based.

  • Does this service integrate with any other apps?
  • None at this time.

  • Does this service offer guides, tutorials and or customer support?
  • We offer free customer to support to you and any of your team as they use the system, they can reach out and we will help them. Our customer support and technical support teams are available to answer questions live by phone, online chat and by email 8AM-5PM M-F CST.

  • What is this service generally used for?
  • Simple, Easy-To-Use, HIPAA-compliant, Cloud-based Case Management Software. Human Services and Social services software application for tracking assistance, case notes, outcomes tracking & reporting, and more!

  • What are some applications this service is commonly used in tandem with?
  • None at this time.

  • Does this service offer an API?
  • CharityTracker APIs will provide the operations to create, read, update, and delete (according to your permissions) case and assistance data. Integrating data from CT into another software system will be the responsibility of IT to determine if the software other then CT also has an API or if there will need to be a custom implementation.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
576

Other

Who uses Hope
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
UK but can be adapted for other countries using Latin-based right to left languages

Other

Who uses CharityTracker
  • Personal
  • Startups
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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