Compare Helpsumo vs Vision Helpdesk vs seats.io

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Crozscore:

53%
what is this?
25%
interest falling

Crozscore:

81%
what is this?
92%
34%
interest rising

Crozscore:

75%
what is this?
28%
interest falling
Helpsumo screenshot view 2 more Vision Helpdesk screenshot view 2 more seats.io screenshot view 1 more

Software Description:

Helpsumo is one of the best customer support software on the market. Helpsumo is a complete online helpdesk solution that offers a flexible ticketing system, E-mail, social media, live chat and self-help knowledge base solutions.

Helpsumo is a feature packed solution designed for the needs of all small business. It provide different types of pricing plans for all size of business. For more details, visit our website.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

Seats.io is the world’s leading independent provider of reserved seating. Through the Seats.io plugin, anyone offering tickets can now also allow ticket buyers to select their seats. Online ticket sellers grow their business and drive up conversion rates, by quickly drawing and adapting interactive and beautiful seating charts, showing them across all platforms, including mobile, while managing availability in real time.

Since 2015, Seats.io has grown very quickly to become the world standard in reserved seating, processing millions of seats for all kinds of customers across the globe.

Features:

  • Chat
  • Dashboard
  • Customer Management
  • Lead Management
  • Email Integration

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Third-Party Plugins/Add-Ons
  • API

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

  • Easily draw and adapt interactive seating charts of all sizes, from 50 to 50,000 seats.

  • Render across all platforms, including mobile.

  • Integrate quickly with our API.

  • Allow ticket buyers to have the view from their seat.

  • Go into production in a matter of days.

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    What platforms does this service support?
  • All web-based platforms.

  • Does this service offer an API?
  • Yes, it does.

  • What are some applications this service is commonly used in tandem with?
  • Some of the world leading ticketing platforms.

  • Who are the main user groups of this service?
  • Ticket technology platforms, event management platforms, and any other platform requiring management of seating arrangements.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, it does.

  • What is this service generally used for?
  • Drawing interactive seating charts, render across all platforms, manage availability in real time.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it does.

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
21k
Followers:
1.58k

Publisher:

Founded:
-
Based in:
-
Employees:
2-10
Likes:
Followers:
1.5k

Other:

Who uses Helpsumo
  • Startups
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Turkish, English, French, Spanish, Dutch, Russian, Polish, Portuguese, Italian
Regional Restrictions:
No restrictions.

Other:

Who uses seats.io
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, French, Spanish, Dutch
Regional Restrictions:
No restrictions.
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