Compare Helpsumo vs Deskun vs seats.io

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Crozscore:

57%
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25%
interest falling

Crozscore:

75%
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80%
37%
interest rising
Helpsumo screenshot view 2 more Deskun screenshot seats.io screenshot view 1 more

Software Description:

Helpsumo is one of the best customer support software on the market. Helpsumo is a complete online helpdesk solution that offers a flexible ticketing system, E-mail, social media, live chat and self-help knowledge base solutions.

Helpsumo is a feature packed solution designed for the needs of all small business. It provide different types of pricing plans for all size of business. For more details, visit our website.

Software Description:

Deskun is a solution for multichannel customer support and task management. It is an extension for Google Chrome and Yandex.Browser, integrated with Gmail and G Suite.
The service allows to combine different customer communication channels within a single interface:

  • Live chat on your website
  • Messengers: Facebook, WhatsApp, Twitter, Telegram, Viber, Skype, and Vk.com
  • E-mail

Deskun allows processing messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, collaborate with employees behind the scenes using notes, and much more within a given customer chat.
With Deskun, any message, inquiry or task won’t get lost and will always be in view.
Deskun is a Google Chrome extension. That makes it a compact solution with no additional software required.
Users get a 21 day free trial period with no functionality limitations. The Deskun pricing plan allows paying only for the required amount of agents (users) and channels. One support agent and one channel are available for free forever.

These features might be helpful to anyone working with Gmail. And Deskun pricing should make it very appealing to new entrepreneurs and young businesses.

Software Description:

Seats.io is the world’s leading independent provider of reserved seating. Through the Seats.io plugin, anyone offering tickets can now also allow ticket buyers to select their seats. Online ticket sellers grow their business and drive up conversion rates, by quickly drawing and adapting interactive and beautiful seating charts, showing them across all platforms, including mobile, while managing availability in real time.

Since 2015, Seats.io has grown very quickly to become the world standard in reserved seating, processing millions of seats for all kinds of customers across the globe.

Features:

  • Chat
  • Dashboard
  • Customer Management
  • Lead Management
  • Email Integration

Features:

  • Chat
  • External Integrations
  • Third-Party Plugins/Add-Ons
  • Task Scheduling/Tracking
  • Data Import
  • Project Management
  • Google Apps Integration
  • Dashboard
  • Notifications
  • Multi-User
  • Email Integration
  • API

Features:

  • Third-Party Plugins/Add-Ons
  • API

Summary:

    No key features associated with this application.

Summary:

  • Integration of different communication channels: email, live chat, Facebook, WhatsApp, Twitter, Viber, Skype, Telegram

  • Installation in 2 clicks

  • Flexible pricing: you pay only for agents and channels you use

  • Seamless Gmail and G Suite integration

  • Free and unlimited Gmail features: Send later, Mailtracking, Snooze and Templates

Summary:

  • Easily draw and adapt interactive seating charts of all sizes, from 50 to 50,000 seats.

  • Render across all platforms, including mobile.

  • Integrate quickly with our API.

  • Allow ticket buyers to have the view from their seat.

  • Go into production in a matter of days.

Free

Free
Included in plan:
  • All Deskun feature, 1 agent, 1 channel

Extra agent

$2.99
1 user(s) / month
Included in plan:
  • All Deskun features, 1 extra agent

Extra channel

$1.99
1 user(s) / month
Included in plan:
  • All Deskun features, 1 extra channel

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Deskun offers documentation, video tutorials and customer support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • Gmail, G Suite, WhatsApp, Facebook, Twitter, Skype, Viber, Telegram.

  • What is this service generally used for?
  • Deskun is used for:
    * Multichannel customer support
    * Email customer support
    * Task management
    * Gmail features for productivity

  • What are some applications this service is commonly used in tandem with?
  • Gmail, G Suite, Google Docs.

  • What platforms does this service support?
  • Deskun works on desktops via installed extension for Google Chrome or Yandex.Browser.

  • Who are the main user groups of this service?
  • Small and medium businesses worldwide, startups, freelance entrepreneurs.

  • Does this service offer an API?
  • Yes.

FAQs:

    What platforms does this service support?
  • All web-based platforms.

  • Does this service offer an API?
  • Yes, it does.

  • What are some applications this service is commonly used in tandem with?
  • Some of the world leading ticketing platforms.

  • Who are the main user groups of this service?
  • Ticket technology platforms, event management platforms, and any other platform requiring management of seating arrangements.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, it does.

  • What is this service generally used for?
  • Drawing interactive seating charts, render across all platforms, manage availability in real time.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it does.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Saint-Petersburg
Employees:
11-50
Likes:
363
Followers:
35

Publisher:

Founded:
-
Based in:
-
Employees:
2-10
Likes:
Followers:

Other:

Who uses Helpsumo
  • Startups
Regional Restrictions:
No restrictions.

Other:

Who uses Deskun
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Languages:
Dutch, Russian, English
Regional Restrictions:
No restrictions.

Other:

Who uses seats.io
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Dutch, English, Spanish, French
Regional Restrictions:
No restrictions.
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