Compare Helpsumo vs ZeyOS vs Faveo Helpdesk

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Crozscore:

57%
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25%
interest falling

Crozscore:

67%
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83%
20%
interest falling

Crozscore:

72%
what is this?
29%
interest rising
Helpsumo screenshot view 2 more ZeyOS screenshot Faveo Helpdesk screenshot

Software Description:

Helpsumo is one of the best customer support software on the market. Helpsumo is a complete online helpdesk solution that offers a flexible ticketing system, E-mail, social media, live chat and self-help knowledge base solutions.

Helpsumo is a feature packed solution designed for the needs of all small business. It provide different types of pricing plans for all size of business. For more details, visit our website.

Software Description:

ZeyOS is a cloud operating system that enables businesses to run all of their essential day-to-day apps in one integrated environment. ZeyOS unifies all features of CRM, ERP and Groupware into a single, intuitive platform. We help growing companies that are stuck in a web of mesh-up and makeshift solutions by offering a platform for business apps that's as easy to use as a smart phone.

Software Description:

Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

The word Faveo comes from Latin which means to be favourable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship. The company is driven with passion of providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions.

Faveo has been integrated with various platforms and every month there is 1 to 2 update releases with new features & platform integration.

Faveo can also be customised according to requirement and we do undertake such request.

Features:

  • Chat
  • Dashboard
  • Customer Management
  • Lead Management
  • Email Integration

Features:

  • Lead Management
  • Inventory Tracking
  • Accounts Payable
  • Accounts Receivable
  • Data Visualization
  • Data Import
  • Data Export
  • External Integrations
  • API
  • Scheduling
  • Dashboard
  • Password & Access Management
  • Supplier Management
  • Marketing Automation
  • Project Management
  • Calendar Management
  • Customer Management
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Multi-Currency
  • File Sharing
  • Batch Permissions & Access

Features:

  • API
  • Lead Management
  • Multi-User
  • Notifications
  • Dashboard
  • Customer Management
  • Calendar Management
  • Data Export

Summary:

    No key features associated with this application.

Summary:

  • CRM apps that put customer in the center of your business

  • ERP apps on a single workspace for all business operations

  • Groupware apps for better team communication

Summary:

    No key features associated with this application.

Standard

$20.00
1 user(s) / month
Included in plan:
  • 1 GB data storage per user
  • up to 20 users
  • Guest access

Launch edition

Free
Included in plan:
  • 500 MB data storage per user
  • Up to 5 users

Premium

$30.00
1 user(s) / month
Included in plan:
  • 2 GB data storage per user
  • No user limit
  • Online shop integration
  • Developer SDK for own apps

Enterprise Edition


Included in plan:
  • Own computing instance at IBM Softlayer
  • Additional security features (firewall, VPN, etc)

Pricing:

  • Starting from: $37.00/month
  • Credit card required: N/A
  • Faveo Helpdesk is available in three flavors

    • Community edition
    • Pro Edition
    • Service Desk

Community

Free

Pro

$449.00
unlimited user(s) / year

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service integrate with any other apps?
  • Yes we have various plugins integration available for different platforms

  • Does this service offer an API?
  • Yes, we have API's

  • Does this service offer multi-user capability (e.g. teams)?
  • Team, Department options avilable

  • What are some applications this service is commonly used in tandem with?
  • Reseller Club
    Exotel
    Envato
    Podio
    LDAP

  • What platforms does this service support?
  • Web
    Android
    iOS coming soon

  • What is this service generally used for?
  • Pre Sales(Enquiry Management) & Post Sales(Issue Management)

  • Does this service offer guides, tutorials and or customer support?
  • Customer support and tutorials available.

  • Who are the main user groups of this service?
  • Faveo is industry agonist, mainly SME's are target audience.

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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Followers:

Other:

Who uses Helpsumo
  • Startups
Regional Restrictions:
No restrictions.

Other:

Who uses ZeyOS
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, German, English
Regional Restrictions:
No restrictions.

Other:

Who uses Faveo Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
German, English, Italian
Regional Restrictions:
No restrictions.
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