Compare Helpsumo vs Faveo Helpdesk vs Hubfly

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55%
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25%
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Crozscore:

74%
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Crozscore:

74%
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Helpsumo screenshot view 2 more Faveo Helpdesk screenshot Hubfly screenshot view 3 more

Software Description:

Helpsumo is one of the best customer support software on the market. Helpsumo is a complete online helpdesk solution that offers a flexible ticketing system, E-mail, social media, live chat and self-help knowledge base solutions.

Helpsumo is a feature packed solution designed for the needs of all small business. It provide different types of pricing plans for all size of business. For more details, visit our website.

Software Description:

Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

The word Faveo comes from Latin which means to be favourable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship. The company is driven with passion of providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions.

Faveo has been integrated with various platforms and every month there is 1 to 2 update releases with new features & platform integration.

Faveo can also be customised according to requirement and we do undertake such request.

Software Description:

Hubfly is a Digital Workplace enabler that is aimed at enhancing the efficiency of business enterprises through collaborative technology.
As an Intranet solution, it is a customizable platform powered by a suite of business applications which facilitate seamless communication, efficient collaboration and timely execution of tasks by your employees.

With Hubfly, your business is empowered with ready-to-use tools such as Time Sheets, Holiday Request, Service Request, Meeting Room Booking, Asset Management, Forms and much more that automate your day to day operations without having to rely on disparate systems outside Microsoft's Office 365 ecosystem.

Being SharePoint data security protocol compliant, you can be confident that your sensitive business data remains secure within your environment.

Hubfly keeps your Intranet evergreen and in sync with latest technological upgradations. What's more? It can be deployed within minutes. Just deploy, add content and go live!

Think Hubfly. Harness Efficiency.

Features:

  • Chat
  • Dashboard
  • Customer Management
  • Lead Management
  • Email Integration

Features:

  • API
  • Lead Management
  • Multi-User
  • Notifications
  • Dashboard
  • Customer Management
  • Calendar Management
  • Data Export

Features:

  • Travel Management
  • Feedback Management
  • Data Export
  • Data Import
  • Employee Database
  • Vacation Calendar
  • Attendance Tracking
  • Timesheets
  • Chat
  • Email Integration
  • Data Visualization
  • Multi-User
  • File Transfer
  • File Sharing
  • Dashboard
  • Calendar Management
  • Notifications
  • Contact Management
  • Project Management

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $37.00/month
  • Credit card required: N/A
  • Faveo Helpdesk is available in three flavors

    • Community edition
    • Pro Edition
    • Service Desk

Community

Free

Pro

$449.00
unlimited user(s) / year

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service integrate with any other apps?
  • Yes we have various plugins integration available for different platforms

  • Does this service offer an API?
  • Yes, we have API's

  • Does this service offer multi-user capability (e.g. teams)?
  • Team, Department options avilable

  • What are some applications this service is commonly used in tandem with?
  • Reseller Club
    Exotel
    Envato
    Podio
    LDAP

  • What platforms does this service support?
  • Web
    Android
    iOS coming soon

  • What is this service generally used for?
  • Pre Sales(Enquiry Management) & Post Sales(Issue Management)

  • Does this service offer guides, tutorials and or customer support?
  • Customer support and tutorials available.

  • Who are the main user groups of this service?
  • Faveo is industry agonist, mainly SME's are target audience.

FAQs:

    Who are the main user groups of this service?
  • CEO's/CTO's, Project Managers, Product Managers, Marketing Team and all end users involved in any phase of Project Delivery.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What is this service generally used for?
  • SharePoint is built as an Intranet to make work collaboration easy. We have built Hubfly sweetspots on top of SharePoint making it even more engaging and efficient.

  • What platforms does this service support?
  • Since this is a webapp, it can be accessed from within a browser irrespective of the device, OS etc. Also we have a native Mobile App to give mobile users a great user experience.

  • Does this service offer an API?
  • NO

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have a good number of blogposts, articles, whitepapers, casestudies, How To videos that will help with getting familiar with our product. You can have a look at www.hubfly.com/blog for more details

  • Does this service integrate with any other apps?
  • It can be integrated with external apps that provide an API. This comes in handy when there is a requirement to communicate with the existing Leave Management, Financial systems etc.

  • What are some applications this service is commonly used in tandem with?
  • Office 365 Tools, SharePoint Online

Publisher:

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Employees:
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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:
378

Other:

Who uses Helpsumo
  • Startups
Regional Restrictions:
No restrictions.

Other:

Who uses Faveo Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
Italian, German, English
Regional Restrictions:
No restrictions.

Other:

Who uses Hubfly
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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