Compare Helprace vs REVE Chat

Helprace 7 ratings Support & Helpdesk	REVE Chat 17 ratings Support & Helpdesk
View Listing	View Listing
Crozscore 82% what is this? User Happiness: 83% Press Buzz: 46% User Trend: no significant changes	Crozscore 88% what is this? User Happiness: 89% Press Buzz: 38% User Trend: interest rising
view 2 more	view 5 more
About Helprace Helprace is a new type of customer service software. It consists of a feedback system, community, a knowledge base and a help desk all centered around your brand. Companies can: 1) Prioritize ideas, questions and praise (and act on them) 2) Provide instant answers using Helprace search and self-service 3) Solve every customer issue using a simple help desk ticketing system. Lastly, businesses can customize every Helprace feature to offer a complete customer service solution in line with their goals.	About REVE Chat REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels.
Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum
Summary Online Community and Feedback Widget Knowledge Base for Self-Service Help Desk / Ticketing System	Summary Facebook Chat Integration Voice Call Video Chat Viber Messaging Screen Sharing Visitor/IP Banning Email Forwarding ProActive Chat Chat Monitoring Visitor Analytics
	Pricing Starting from: $12.00/month Credit card required: N/A Discounts available for 1 and 2 year subscriptions Standard $15.00 1 user(s) / month Included in plan: ProActive Chat Chat Monitoring Online Visitor Tracking Canned Response Advanced $25.00 1 user(s) / month Included in plan: Live Video Chat Live Voice Call Queuing Advanced Reporting Chat Banner Customization
FAQs No FAQs associated with this application.	FAQs Does this service offer guides, tutorials and or customer support? Yes Does this service offer multi-user capability (e.g. teams)? Yes Does this service offer an API? Yes Does this service integrate with any other apps? Yes
Vendor Information Founded: 2011 Based in: Tampa Employees: 11-50 Likes: Followers:	Vendor Information Founded: - Based in: Singapore Employees: 11-50 Likes: Followers:
Other Regional Restrictions: No restrictions.	Other Who uses REVE Chat Freelance Startups SMEs Enterprises Desktop Platforms: Web App Windows Mobile Platforms: Android Languages: English, Arabic, Chinese, French, Japanese, Korean, Portuguese, Russian, Spanish, Turkish Regional Restrictions: No restrictions.