Compare Helprace vs REVE Chat

Helprace Support & Helpdesk (6)	REVE Chat Support & Helpdesk (14)
More Information	More Information
Crozscore: 82% what is this? User Happiness 82% Press Buzz 44% User Trend interest rising	Crozscore: 85% what is this? User Happiness 87% Press Buzz 31% User Trend interest rising
view 2 more	view 5 more
Software Description: Helprace is a new type of customer service software. It consists of a feedback system, community, a knowledge base and a help desk all centered around your brand. Companies can: 1) Prioritize ideas, questions and praise (and act on them) 2) Provide instant answers using Helprace search and self-service 3) Solve every customer issue using a simple help desk ticketing system. Lastly, businesses can customize every Helprace feature to offer a complete customer service solution in line with their goals.	Software Description: REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels.
Features: 360 Degree Feedback Analytics API Feedback Management Notifications Email Integration Billing/Invoicing Customer Management Social-Media Integration	Features: Click-to-Dial Email Integration Third-Party Plugins/Add-Ons Marketing Automation Notifications External Integrations Chat API Multi-User Dashboard Scheduling
Summary: Online Community and Feedback Widget Knowledge Base for Self-Service Help Desk / Ticketing System	Summary: Facebook Chat Integration Voice Call Video Chat Viber Messaging Screen Sharing Visitor/IP Banning Email Forwarding ProActive Chat Chat Monitoring Visitor Analytics
	Pricing: Starting from: $12.00/month Credit card required: N/A Discounts available for 1 and 2 year subscriptions Standard $15.00 1 user(s) / month Included in plan: ProActive Chat Chat Monitoring Online Visitor Tracking Canned Response Advanced $25.00 1 user(s) / month Included in plan: Live Video Chat Live Voice Call Queuing Advanced Reporting Chat Banner Customization
FAQs: No FAQs associated with this application.	FAQs: Does this service offer guides, tutorials and or customer support? Yes Does this service offer multi-user capability (e.g. teams)? Yes Does this service offer an API? Yes Does this service integrate with any other apps? Yes
Publisher: Founded: 2011 Based in: Tampa Employees: 11-50 Likes: Followers: 4.24k	Publisher: Founded: - Based in: Singapore Employees: 11-50 Likes: Followers:
Other: Regional Restrictions: No restrictions.	Other: Who uses REVE Chat Freelance Startups SMEs Enterprises Desktop Platforms: Web App Windows Mobile Platforms: Android Languages: Russian, Portuguese, Chinese, Arabic, Japanese, Korean, French, English, Turkish, Spanish Regional Restrictions: No restrictions.