Compare Helprace vs Keeping vs Doorbell.io

Helprace 7 ratings Support & Helpdesk	Keeping 4 ratings Support & Helpdesk	Doorbell.io 3 ratings Feedback Management
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	Crozscore 78% what is this? User Happiness: 98% Press Buzz: 35% User Trend: interest falling	Crozscore 73% what is this? User Happiness: 87% Press Buzz: 39% User Trend: interest falling
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About Helprace Helprace is a new type of customer service software. It consists of a feedback system, community, a knowledge base and a help desk all centered around your brand. Companies can: 1) Prioritize ideas, questions and praise (and act on them) 2) Provide instant answers using Helprace search and self-service 3) Solve every customer issue using a simple help desk ticketing system. Lastly, businesses can customize every Helprace feature to offer a complete customer service solution in line with their goals.	About Keeping Keeping keeps support simple by adding helpdesk functionalities straight into any Gmail or Google App email account. It allows you and your team to manage customer support directly from your current mailbox, without having to use an external helpdesk. Thanks to Keeping, you and your team will spend less time answering support emails because Keeping automatically suggests possible responses to repetitive questions based on previous answers. If no match is found to the question, a new response can be saved and the next time a similar question is asked, Keeping will suggest the answer. Finally, Keeping allows you to track how well your team assists customers with important metrics such as response time and inquiry numbers.	About Doorbell.io Doorbell integrates with your favourite project management systems, so you can easily create tasks in them based on user feedback. Integrations include Pivotal Tracker, Trello, Sprint.ly, Asana, and many others. Get notified instantly when you receive new feedback by email, or via your team chat system (Slack, HipChat or several others). Other features include automatic screenshots via the JavaScript SDK, sending and receiving attachments, sentiment analysis of feedback, and more!
Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features Analytics API Calendar Management Contact Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Call Tracking Softphone Review Monitoring Net Promoter Score
Summary Online Community and Feedback Widget Knowledge Base for Self-Service Help Desk / Ticketing System	Summary Turn Gmail into a helpdesk No external helpdesk required Automatically answer repetitive questions Collaborate with team members on customer support Track how well your team assists customers	Summary Chat integrations (Slack, HipChat, and more). Project Management system integrations (Pivotal Tracker, Trello, Asana, and more). Web, iOS, Android SDKs.
		Pricing Starting from: $29.00/month Credit card required: N/A Plans range from $29/month to $49/month: https://doorbell.io/pricing
FAQs No FAQs associated with this application.	FAQs No FAQs associated with this application.	FAQs What are some applications this service is commonly used in tandem with? Slack, Trello, Github Does this service offer an API? Yes What platforms does this service support? Web (Javascript), iOS (Objective C & Swift), and Android Does this service offer multi-user capability (e.g. teams)? Yes
Vendor Information Founded: 2011 Based in: Tampa Employees: 11-50 Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Regional Restrictions: No restrictions.	Other Regional Restrictions: No restrictions.	Other Who uses Doorbell.io Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.