Compare Helprace vs Salesforce Service Cloud vs Doorbell.io

Helprace 7 ratings Support & Helpdesk	Salesforce Service Cloud 1635 ratings Support & Helpdesk	Doorbell.io 3 ratings Feedback Management
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	Crozscore 85% what is this? User Happiness: 77% Press Buzz: 69% User Trend: interest rising	Crozscore 73% what is this? User Happiness: 87% Press Buzz: 39% User Trend: interest falling
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About Helprace Helprace is a new type of customer service software. It consists of a feedback system, community, a knowledge base and a help desk all centered around your brand. Companies can: 1) Prioritize ideas, questions and praise (and act on them) 2) Provide instant answers using Helprace search and self-service 3) Solve every customer issue using a simple help desk ticketing system. Lastly, businesses can customize every Helprace feature to offer a complete customer service solution in line with their goals.	About Salesforce Service Cloud Grow your business, not your support queue. Salesforce Service Cloud is an online customer support application that offers everything fast-growing businesses need to provide great customer service. Salesforce Service Cloud allows businesses to consolidate all of their customer service support data across email, websites and social services, and what’s more, businesses are then able to offer full company support with every employee having access to cases. With Salesforce Service Cloud, businesses can also share their knowledge on a customizable self-service site where customers can find answers to their own questions.	About Doorbell.io Doorbell integrates with your favourite project management systems, so you can easily create tasks in them based on user feedback. Integrations include Pivotal Tracker, Trello, Sprint.ly, Asana, and many others. Get notified instantly when you receive new feedback by email, or via your team chat system (Slack, HipChat or several others). Other features include automatic screenshots via the JavaScript SDK, sending and receiving attachments, sentiment analysis of feedback, and more!
Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features Analytics API Calendar Management Contact Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Google Apps Integration Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Call Tracking Softphone Review Monitoring Net Promoter Score
Summary Online Community and Feedback Widget Knowledge Base for Self-Service Help Desk / Ticketing System	Summary Out-of-the-box support means you’re ready to start helping customers and managing cases within hours. Bring all of your customer service data together and get the insights you need to make smarter, more efficient decisions. Scale as you grow with easy upgrades to the Service Cloud when additional capabilities and customization become desirable. Help customers to help themselves with a self-service site built through Desk.com	Summary Chat integrations (Slack, HipChat, and more). Project Management system integrations (Pivotal Tracker, Trello, Asana, and more). Web, iOS, Android SDKs.
		Pricing Starting from: $29.00/month Credit card required: N/A Plans range from $29/month to $49/month: https://doorbell.io/pricing
FAQs No FAQs associated with this application.	FAQs No FAQs associated with this application.	FAQs What are some applications this service is commonly used in tandem with? Slack, Trello, Github Does this service offer an API? Yes What platforms does this service support? Web (Javascript), iOS (Objective C & Swift), and Android Does this service offer multi-user capability (e.g. teams)? Yes
Vendor Information Founded: 2011 Based in: Tampa Employees: 11-50 Likes: Followers:	Vendor Information Founded: - Based in: San Francisco Employees: 51-200 Likes: Followers: 0	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Regional Restrictions: No restrictions.	Other Who uses Salesforce Service Cloud Startups SMEs Enterprises Desktop Platforms: Web App Regional Restrictions: No restrictions.	Other Who uses Doorbell.io Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.