Compare Helprace vs Salesforce Service Cloud vs Contus Dart

Helprace 7 ratings Support & Helpdesk	Salesforce Service Cloud 1630 ratings Support & Helpdesk	Contus Dart 0 ratings Logistics
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Crozscore 83% what is this? User Happiness: 83% Press Buzz: 46% User Trend: no significant changes	Crozscore 85% what is this? User Happiness: 77% Press Buzz: 69% User Trend: interest rising	Crozscore 82% what is this? Press Buzz: 41% User Trend: interest falling
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About Helprace Helprace is a new type of customer service software. It consists of a feedback system, community, a knowledge base and a help desk all centered around your brand. Companies can: 1) Prioritize ideas, questions and praise (and act on them) 2) Provide instant answers using Helprace search and self-service 3) Solve every customer issue using a simple help desk ticketing system. Lastly, businesses can customize every Helprace feature to offer a complete customer service solution in line with their goals.	About Salesforce Service Cloud Grow your business, not your support queue. Salesforce Service Cloud is an online customer support application that offers everything fast-growing businesses need to provide great customer service. Salesforce Service Cloud allows businesses to consolidate all of their customer service support data across email, websites and social services, and what’s more, businesses are then able to offer full company support with every employee having access to cases. With Salesforce Service Cloud, businesses can also share their knowledge on a customizable self-service site where customers can find answers to their own questions.	About Contus Dart Contus Dart is an on demand delivery app platform using which businesses or delivery managers can build a full fledged on demand delivery app. The app will come bundled with state of the art features like geolocation, order sorting, real time delivery status, push notifications & user ratings and reviews.
Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features API Calendar Management Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Inventory Tracking Multi-User Notifications Scheduling Product Catalog Shipping Management Order management Route Optimization
Summary Online Community and Feedback Widget Knowledge Base for Self-Service Help Desk / Ticketing System	Summary Out-of-the-box support means you’re ready to start helping customers and managing cases within hours. Bring all of your customer service data together and get the insights you need to make smarter, more efficient decisions. Scale as you grow with easy upgrades to the Service Cloud when additional capabilities and customization become desirable. Help customers to help themselves with a self-service site built through Desk.com	Summary No key features associated with this application.

FAQs No FAQs associated with this application.	FAQs No FAQs associated with this application.	FAQs No FAQs associated with this application.
Vendor Information Founded: 2011 Based in: Tampa Employees: 11-50 Likes: Followers:	Vendor Information Founded: - Based in: San Francisco Employees: 51-200 Likes: Followers: 0	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Regional Restrictions: No restrictions.	Other Who uses Salesforce Service Cloud Startups SMEs Enterprises Desktop Platforms: Web App Regional Restrictions: No restrictions.	Other Who uses Contus Dart Personal Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android WinPhone Blackberry Languages: English Regional Restrictions: Contus dart can support all countries & languages.