More Information

Crozscore:

81%
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96%
65%
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Software Description:

Helprace is a new type of customer service software. It consists of a feedback system, community, a knowledge base and a help desk all centered around your brand. Companies can:

1) Prioritize ideas, questions and praise (and act on them)

2) Provide instant answers using Helprace search and self-service

3) Solve every customer issue using a simple help desk ticketing system.

Lastly, businesses can customize every Helprace feature to offer a complete customer service solution in line with their goals.

Features:

  • 360 Degree Feedback
  • Analytics
  • API
  • Feedback Management
  • Notifications
  • Email Integration
  • Billing/Invoicing
  • Customer Management
  • Social-Media Integration

Summary:

  • Online Community and Feedback Widget

  • Knowledge Base for Self-Service

  • Help Desk / Ticketing System

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2011
Based in:
Tampa
Employees:
11-50
Likes:
66
Followers:
3.94k

Other:

Regional Restrictions:
No restrictions.
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