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About Hellotracks

Hellotracks is a real-time location tracking service that runs as a mobile and web application. Hellotracks offers in-field and office employees greater visibility and better control of all activities that occur in the field. Office managers can create, dispatch and follow jobs in real-time. Field staff can easily access job data, input relevant customer information and optimize routes all whilst being in the field. Hellotracks is an ideal solution for the micro-mobility industry, repair & maintenance services, the public sector, and logistics & distribution companies.

About simPRO

simPRO provides powerful cloud solutions for businesses doing service, maintenance and projects. simPRO integrates every aspect of the business to streamline everyday processes and connects field staff with the office in real time. Intelligent features for field service businesses increases productivity by up to 20% per engineer, empowers field staff to provide exceptional service and maximises the efficiency of pre-planned and reactive jobs. Stay one step ahead with simPRO.

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Summary

  • Real-time location

  • Route optimization

  • Auto-dispatch

  • Job management

  • Signature and picture capture

  • Auto-check-ins/out register (unlimited geofences)

  • Unlimited reporting

  • Detailed location history

  • Real-time progress of all activites ocurring in the field

Summary

  • Connect your office & field workforce in real time

  • Quickly quote & estimate to win more jobs

  • Efficiently schedule jobs to your engineers

  • Improve cash flow by invoicing as soon as a job is done

  • Gain visibility across your business with 60+ reports

  • Be more efficient & maximise your billable hours

Pricing

Hellotracks Business

$10.00
1 user(s) / month
Included in plan:
  • Real-time location
  • Location history
  • Geofencing
  • Forms
  • No contract or hidden fees
  • Dispatch

FAQs

    What platforms does this service support?
  • Operators can access the dashboard from any computer. Dispatchers and field staff access the native mobile applications from their smartphones (iOS and Android).

  • What is this service generally used for?
  • Ideal to schedule and manage their service delivery in a simple, cost-effective and scalable way. Businesses rely on Hellotracks to coordinate their operations on-the-go and in real-time. Hellotracks includes a web platform for managers to dispatch and follow jobs, an Android and iOS app for the field staff to easily access and input relevant information, and customer notifications to track the arrival and completion of the service, all real-time.

    Within a matter of minutes, users can start recording staff routes, schedule and dispatch jobs, track employee activities, receive auto-check-ins/outs from customer locations, follow jobs status and create customized reports. Hellotracks boosts staff engagement and performance by measuring and presenting them as game elements.

    Our customers include businesses offering services for repair and maintenance, micro-mobility transportation, security guards, transportation shuttles, field sales representatives, and on-demand delivery.

  • Who are the main user groups of this service?
  • Businesses with field staff that need to coordinate service deliveries, repairs or maintenance in real-time are our target market. Hellotracks is ideal for managing the ever-growing micro-mobility industry, companies offering installation and maintenance services, public sector and city works as well as distribution companies.

  • Does this service offer an API?
  • Yes, Hellotracks has an API that integrates with other software.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, users can access our knowledge base and FAQ section for basic inquiries. There is also the ability to schedule demonstrations with us for a more in-depth understanding of how to best utilize the software.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it will support as many field staff and teams that the organization requires across vast geographical areas.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Our expert simPRO consultants provide a full range of training to make sure customers are knowledgeable in every aspect of our software. This includes detailed, on-site training programs tailored for your business as well as customer support and online help guides.

    Our customer support team is available via phone during business hours, and we have online chat support available 24 hours a day, 6 days a week. For additional guidance, we provide an interactive, online help guide with videos, practice simulations, and helpful articles.

  • Does this service integrate with any other apps?
  • QuickBooks, Gmail, Outlook, Xero, Zapier, Profit Rhino, and several other third-party software add-ons which you can find listed on our website

  • What is this service generally used for?
  • simPRO helps you organize and automate your processes to maximize profitability.

    With cloud-based solutions for your office and mobile apps for your technicians in the field, simPRO will help you manage your job costing, scheduling and dispatching, time and material tracking, billing, payment processing, projects, maintenance, and reporting with ease.

    Our job management software integrates with major accounting packages such as Xero and Quickbooks to ensure you’ll be fully connected to your crucial business data anywhere, anytime.

  • Who are the main user groups of this service?
  • simPRO was created by trade contractors, for trade contractors. Our solutions are best for commercial and residential businesses in the field service industry whose workflows include service, project, and maintenance. Features include job costing, quoting, scheduling, dispatching, inventory management, service, maintenance, and project management, invoicing, and collecting payments.

    We primarily work with security, fire, HVACR, electrical, and plumbing companies, but we can assist any field service industry business whose workflows align with our solution.

    simPRO users generally include office staff, field technicians, and business owners.

  • Does this service offer an API?
  • Yes

Vendor Information

Founded:
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Based in:
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Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Other

Who uses Hellotracks
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses simPRO
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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