Hellotracks is a location-based service that runs as a mobile and web app. Offering your mobile and office employees greater visibility and control of all activities occurring in the field. Hellotracks includes a web platform for managers to dispatch and follow jobs; an Android app for the field staff to easily access and input relevant information and customer notifications to track the arrival of the service all real-time.
simPRO provides powerful cloud solutions for businesses doing service, maintenance and projects. simPRO integrates every aspect of the business to streamline everyday processes and connects field staff with the office in real time. Intelligent features for field service businesses increases productivity by up to 20% per engineer, empowers field staff to provide exceptional service and maximises the efficiency of pre-planned and reactive jobs. Stay one step ahead with simPRO.
Signature and picture capture
Auto-check-ins/out register (unlimited geofences)
Detailed location history
Real-time progress of all activites ocurring in the field
Connect your office & field workforce in real time
Quickly quote & estimate to win more jobs
Efficiently schedule jobs to your engineers
Improve cash flow by invoicing as soon as a job is done
Gain visibility across your business with 60+ reports
Be more efficient & maximise your billable hours
1 user(s) / month
Included in plan:
No contract or hidden fees
Does this service offer an API?
Does this service offer guides, tutorials and or customer support?
Yes users can access to our knowledge base.
Who are the main user groups of this service?
Businesses with a field staff and the need to coordinate service delivery in real-time. Hellotracks is ideal for companies offering installation and maintenance services as well as distribution.
What is this service generally used for?
Ideal to schedule and manage their service delivery in a simple, cost effective and scalable way. Businesses rely on Hellotracks to coordinate their operations on-the-go and in real-time. Hellotracks includes a web platform for managers to dispatch and follow jobs; an Android app for the field staff to easily access and input relevant information; and customer notifications to track the arrival of the service all real-time.
Within a matter of minutes users can start recording staff routes, schedule and dispatch jobs, receive auto-check-ins/outs from customer locations, follow jobs status and create customized reports. Hellotracks also boosts staff engagement and performance by measuring and presenting them as game elements.
Our customers include businesses offering services for repair and maintenance, security guards, transportation shuttles, field sales representatives, and on-demand delivery.
Does this service offer multi-user capability (e.g. teams)?
Yes it will support as many field staff and teams that the organization requires.
What platforms does this service support?
Operators can access the dashboard from any computer, dispatcher and field staff access the native mobile applications from their smartphones (iOS and Android).