Compare Hellotracks vs ServicePower vs Natural Insight

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About Hellotracks

Hellotracks is a real-time location tracking service that runs as a mobile and web application. Hellotracks offers in-field and office employees greater visibility and better control of all activities that occur in the field. Office managers can create, dispatch and follow jobs in real-time. Field staff can easily access job data, input relevant customer information and optimize routes all whilst being in the field. Hellotracks is an ideal solution for the micro-mobility industry, repair & maintenance services, the public sector, and logistics & distribution companies.

About ServicePower

This service provides solutions for both staff and 3rd party workforces majoring on workforce planning, customer service, automated scheduling and dispatch, mobile worker, warranty labor /parts claims, and business intelligence.
Its solution relies on a mix of full-time employees, third-party contractors, and independent technicians being brought together and managed seamlessly in one place using the power of the cloud.
ServicePower's clients use the platform to manage customers, inventory and finances. It enables them to schedule, optimize and dispatch jobs to field resources.

About Natural Insight

Natural Insight provides field retail execution and merchandising solutions for enterprises of all sizes. The main clients are retailers, merchandisers, marketing agencies, and big consumer brands.

It comes with cloud-based and mobile platforms, that are suited to execute retail operations, and lower costs. It helps users to get a better view of operations and performance, as well as to automate tedious processes, like onboarding and payroll.

Natural Insight also provides solutions to find adequate staff for the job in the field, recruit by re-engaging hourly workers, and fully engaging full-time employees.

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Summary

  • Real-time location

  • Route optimization

  • Auto-dispatch

  • Job management

  • Signature and picture capture

  • Auto-check-ins/out register (unlimited geofences)

  • Unlimited reporting

  • Detailed location history

  • Real-time progress of all activites ocurring in the field

Summary

  • ServiceScheduling: Scheduling and routing software which provides true intra-day optimisation of field based resources.

  • ServiceMobility: Device and OS agnostic mobile dispatching software.

  • ServiceGPS: Asset tracking software, integrated to both ServiceScheduling and ServiceMobility.

  • Smart Scheduling: Enables clients to intelligently mix multiple labor forces, including employed and 3rd party to achieve desired business goals.

  • ServiceOutsourcing: Outsourced service management provided by the ServicePower team.

  • M2M Connected Services: Utilizes connected machine data to intelligently and automatically dispatch technicians for forecasted field based maintenance and real time repairs.

Summary

  • Task management

  • Real-time reporting

  • Timekeeping

  • Store communications

  • In-depth analytics

  • Visual verification

  • Staff tags

  • GPS check-in/out

  • Staff performance score

  • Workforce insight dashboard

Pricing

Hellotracks Business

$10.00
1 user(s) / month
Included in plan:
  • Real-time location
  • Location history
  • Geofencing
  • Forms
  • No contract or hidden fees
  • Dispatch

FAQs

    What platforms does this service support?
  • Operators can access the dashboard from any computer. Dispatchers and field staff access the native mobile applications from their smartphones (iOS and Android).

  • What is this service generally used for?
  • Ideal to schedule and manage their service delivery in a simple, cost-effective and scalable way. Businesses rely on Hellotracks to coordinate their operations on-the-go and in real-time. Hellotracks includes a web platform for managers to dispatch and follow jobs, an Android and iOS app for the field staff to easily access and input relevant information, and customer notifications to track the arrival and completion of the service, all real-time.

    Within a matter of minutes, users can start recording staff routes, schedule and dispatch jobs, track employee activities, receive auto-check-ins/outs from customer locations, follow jobs status and create customized reports. Hellotracks boosts staff engagement and performance by measuring and presenting them as game elements.

    Our customers include businesses offering services for repair and maintenance, micro-mobility transportation, security guards, transportation shuttles, field sales representatives, and on-demand delivery.

  • Who are the main user groups of this service?
  • Businesses with field staff that need to coordinate service deliveries, repairs or maintenance in real-time are our target market. Hellotracks is ideal for managing the ever-growing micro-mobility industry, companies offering installation and maintenance services, public sector and city works as well as distribution companies.

  • Does this service offer an API?
  • Yes, Hellotracks has an API that integrates with other software.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, users can access our knowledge base and FAQ section for basic inquiries. There is also the ability to schedule demonstrations with us for a more in-depth understanding of how to best utilize the software.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it will support as many field staff and teams that the organization requires across vast geographical areas.

FAQs

    Who are the main user groups of this service?
  • This service is used by manufacturers, retailers and third party administrators to automate and improve their service delivery process.

  • What is this service generally used for?
  • It is used as a mobile workforce management software.

  • Does this service integrate with any other apps?
  • ServicePower integrates with other apps.

  • Does this service offer an API?
  • It offers an API.

  • What platforms does this service support?
  • Platform: Online, Mobile.

  • Does this service offer guides, tutorials and or customer support?
  • In addition to email support, they provide: White Papers & E-Books, Infographics, Videos & Webinars, and Case Studies.

FAQs

    What is this service generally used for?
  • This service is used for field execution, merchandising, and in-store programs improvement.

  • Who are the main user groups of this service?
  • Main users of Natural Insight are retailers, brands/CPG companies, and marketing agencies.

  • Does this service offer guides, tutorials and or customer support?
  • Blog, Email, FAQ, Help Desk, Phone, Request form, and Webinars

  • Does this service offer an API?
  • Yes, Natual Insight offers API.

  • Does this service integrate with any other apps?
  • It integrates with payroll software and applicant tracking systems.

  • What platforms does this service support?
  • This is web-based software with Android and iOS mobile platforms.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
1996
Based in:
Reston
Employees:
51-200
Likes:
Followers:
3.14k

Vendor Information

Founded:
-
Based in:
Sterling
Employees:
11-50
Likes:
Followers:

Other

Who uses Hellotracks
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish
Regional Restrictions:
No restrictions.

Other

Regional Restrictions:
No restrictions.

Other

Who uses Natural Insight
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French, German, Irish, Portuguese, Spanish
Regional Restrictions:
No restrictions.
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