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About Hellotracks

Hellotracks is a real-time location tracking service that runs as a mobile and web application. Hellotracks offers in-field and office employees greater visibility and better control of all activities that occur in the field. Office managers can create, dispatch and follow jobs in real-time. Field staff can easily access job data, input relevant customer information and optimize routes all whilst being in the field. Hellotracks is an ideal solution for the micro-mobility industry, repair & maintenance services, the public sector, and logistics & distribution companies.

About mHelpDesk

Mhelpdesk is an advanced field service solution that allows service teams to work more productively by tracking their orders with great efficiency and issuing invoices on the fly. The workforce is monitored and managed through the field agents’ mobile devices.
It is powerful software, which supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments.
This allows field techs to access all the necessary information about a job right from their mobile device, saving time and eliminating the need to call back to the main office.

About Jobber

Jobber helps field service professionals create quotes, schedule activities, issue invoices, and get paid faster. This solution is built for small and medium-sized businesses; it is easy-to-use and incredibly flexible.

Field services, like plumbers, lawn care professionals, computer services, residential cleaners, and similar contractors can make use of this service's management capabilities. Jobber enables them to establish smooth communication between management and field workers, getting a great deal of work done.

Particularly dominant feature of this platform is its scheduling system, assuring optimal field allocation and efficiently mapped routes.

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Features

  • API
  • Contact Management
  • Customer Management
  • Data Export
  • Data Import
  • External Integrations
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Travel Management
  • Route Optimization
  • Mobile App

Summary

  • Real-time location

  • Route optimization

  • Auto-dispatch

  • Job management

  • Signature and picture capture

  • Auto-check-ins/out register (unlimited geofences)

  • Unlimited reporting

  • Detailed location history

  • Real-time progress of all activites ocurring in the field

Summary

  • Simple Scheduling: Jobs can be filled-in by the office manager who can use the corresponding tab on the main screen.

  • Job Tracking: Using the Job Tracking feature, administrators can quickly overview all job statuses with live updates from the field agents’ mobile devices, check the customer’s location and get instantly informed when a job is completed.

  • Billing and Invoicing: With Mhelpdesk’s billing and invoicing features, users can pre-fill invoices with the customer's data before the service team even reaches the customer’s location.

  • Workforce Management: Administrators know exactly where their field service teams are located at any given moment, they can efficiently manage them to meet the ever-changing demands and requirements of their customers.

  • Location Awareness: Administrators can locate all field technicians in real-time and assign them with the nearest jobs based on their geographic map location.

Summary

  • Scheduling

  • Job Tracking

  • Billing

  • Invoicing

  • Quote Management

  • Electronic Payments

  • CRM

  • Mapping Feature

  • Customized Reporting

  • Real-Time Data Capture

Pricing

Hellotracks Business

$10.00
1 user(s) / month
Included in plan:
  • Real-time location
  • Location history
  • Geofencing
  • Forms
  • No contract or hidden fees
  • Dispatch

Pricing

  • Credit card required: No
  • Pro: $99 per month, 2 User Logins, 50 Jobs per month.
    Growth: $249 per month, Unlimited Users, 250 Jobs per month.
    Success: $499 per month, Unlimited Users, Unlimited Jobs.
    Free 14 day trial

Pricing

Jobber

$69.00
Subscription / Month
Included in plan:
  • 1 Pro User
  • Unlimited Basic Users

FAQs

    Who are the main user groups of this service?
  • Businesses with field staff that need to coordinate service delivery in real-time our the target market. Hellotracks is ideal for managing the ever-growing micro-mobility industry, companies offering installation and maintenance services, public sector and city works as well as distribution.

  • Does this service offer an API?
  • Yes, Hellotracks has an API that integrates with other software.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, users can access our knowledge base and FAQ section for basic inquiries. There is also the ability to schedule demonstrations with us for a more in-depth understanding of how to best utilize the software.

  • What is this service generally used for?
  • Ideal to schedule and manage their service delivery in a simple, cost-effective and scalable way. Businesses rely on Hellotracks to coordinate their operations on-the-go and in real-time. Hellotracks includes a web platform for managers to dispatch and follow jobs, an Android app for the field staff to easily access and input relevant information, and customer notifications to track the arrival of the service all real-time.

    Within a matter of minutes, users can start recording staff routes, schedule and dispatch jobs, receive auto-check-ins/outs from customer locations, follow jobs status and create customized reports. Hellotracks boosts staff engagement and performance by measuring and presenting them as game elements.

    Our customers include businesses offering services for repair and maintenance, micro-mobility transportation, security guards, transportation shuttles, field sales representatives, and on-demand delivery.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it will support as many field staff and teams that the organization requires across vast geographical areas.

  • What platforms does this service support?
  • Operators can access the dashboard from any computer, dispatcher and field staff access the native mobile applications from their smartphones (iOS and Android).

FAQs

    Who are the main user groups of this service?
  • It can be used in all service industries such as plumbers, hvac, appliance repair, IT and computer repair, pest control, electricians, landscaping, handymen, carpet cleaning, etc.

  • What is this service generally used for?
  • This solution is used to modernize the way field service teams work and interact with their customers.

  • What platforms does this service support?
  • Because it's a Web-based system, Mhelpdesk is readily available on any mobile device with Internet access.

  • Does this service integrate with any other apps?
  • It integrates with: Google Maps, Google Calendar, Quickbooks.

  • Does this service offer an API?
  • It offers an API that can be used to integrate the application with the other software tools.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Jobber offers unlimited Basic Users capability.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, Webinars, Chat, Phone Support, Video Tutorials, Email, Jobber Academy.

  • Does this service integrate with any other apps?
  • Integrations available: Xero, QuickBooks, Stripe, Square, BrainTree, PayPal, Authorize.net, MailChimp, Campaign Monitor, Zapier, Google Calendar, Fundbox.

  • Who are the main user groups of this service?
  • Main users of this service are small and medium-sized field service industries.

  • What platforms does this service support?
  • This is web-based platform, with Android and iOS mobile apps.

  • Does this service offer an API?
  • No API.

  • What are some applications this service is commonly used in tandem with?
  • Jobber is most commonly used in tandem with accounting and payment processing applications.

  • What is this service generally used for?
  • Jobber is used for field service management.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
194

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
4k

Other

Who uses Hellotracks
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses mHelpDesk
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Jobber
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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