Compare Heap vs Segment vs Chartio

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Crozscore:

85%
what is this?
55%
interest falling

Crozscore:

86%
what is this?
100%
55%
interest falling

Crozscore:

83%
what is this?
48%
interest falling
Heap screenshot view 5 more Segment screenshot Chartio screenshot view 5 more

Software Description:

Heap is a solution developed primarily for medium and enterprise businesses that need to measure users' action on a web or mobile app. It automatically captures every customer touchpoint, like clicks, taps, swipes, and page views.

Right after installation, Heap starts gathering every user action automatically. It offers a very powerful analysis feature, that captures every visitor's interaction with the website, literally getting every clicks. This way, website and mobile apps owners get real-time data that can be used for better understanding of user flow and dropoff.

There are custom properties that can be attributed to visitors, repeated across sessions, so visitors can be tagged with email addresses, total revenue, payment plans. You can search for a specific visitor, to analyze their historical actions, and assign them to a specific tag. This way, you can measure conversion and set funnel filters.

Software Description:

From startups to the Fortune 500, thousands of companies use Segment as their customer data hub. We believe that making customer data a joy to work with is a design and abstraction problem. Segment is made for people who want to build incredible products and experiences, and who constantly strive to learn and improve.

Segment's customer data hub is a single platform that collects, stores and routes data to hundreds of business tools with the flip of a switch. Our goal is to make using data easy.

Software Description:

Chartio empowers companies to examine business data from combined data sources, without the need to store them on any physical device. All data can be consolidated into one single analysis and report.

The platform makes it possible for every team member to solve their own subject and allows everyone to access, search, modify and visualize their data. Specific information for the users is displayed on a central dashboard.

Chartio provides a straightforward and easy-to-use interface, drag and drop features, powerful query mode, quick visualizations, one interface for data sources, funnel visualizations, and powerful filters. Pricing is based on a monthly subscription basis.

Features:

  • API
  • Keyword Tracking
  • Dashboard
  • Conversion Tracking
  • External Integrations
  • Data Visualization
  • Analytics

Features:

Features:

  • Forecasting
  • External Integrations
  • Notifications
  • Data Visualization
  • Data Import
  • Data Export
  • Analytics
  • Dashboard
  • Multi-User

Summary:

  • Data Capture

  • Custom User Property Assignment

  • Custom Event Tracking

  • Real-Time Insights

  • Direct Data Access

  • Event Visualizer

  • Conversion Funnel Creation

  • Retention Reporting

  • Retroactive Stats

  • User-Level Activity Streams

Summary:

  • Power all of your tools with the same customer data: Leverage the power of hundreds of tools when you use Segment as your customer data hub.

  • Query your data in SQL: Track data with Segment. Query in Amazon Redshift. It's that easy.

  • Take your data with you: Want to try a new tool? Replay your historical data, so it's like you've been using that vendor all along.

  • Send data from anywhere: You can send data to Segment from any device – from smartwatches to iBeacons, point-of-sale registers and more.

  • Instantly install analytics for ecommerce: If you're using a major ecommerce platform, you can install Segment with zero code.

  • Collaborate across your team: Organizations allow you to group together projects — like your website, iOS and Android apps — under one account.

Summary:

  • Data Blending

  • Drag and Drop Query Generator

  • SQL Query Editor

  • Customized Reports

  • Customized Dashboards

  • Automated Reporting

  • Dashboard Drilldown Controls

  • Ad Hoc Data Analysis

  • Charting Library

  • CSV Uploader

Basic

Free
Included in plan:
  • Every Analysis Feature
  • 5,000 Sessions per Month
  • Email Support
  • 3 Month Data Retention

For Teams

$249.00
Per team / monthly
Included in plan:
  • Easy sharing capabilities.
  • Supporting mixed-user roles.
  • Intuitive self-onboarding.
  • Unlimited access to online training.
  • Community and email support.

FAQs:

    What platforms does this service support?
  • This is a web-based software, with native iOS app offered.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • Users of Heap are companies who find data should drive decision-making, from the smallest startups to companies like Zendesk, Macy's, and Slack.

  • What is this service generally used for?
  • Heap is a web and mobile analytics platform.

  • Does this service offer guides, tutorials and or customer support?
  • Heap offers FAQs, Knowledge Base, Online Support, Email Support, Phone Support.

  • Does this service integrate with any other apps?
  • Integrations: Chartio, Clearlogin, Segment, Flamory, GitHub, Optimizely, Chameleon, Instapage.

  • Does this service offer an API?
  • There are two primary APIs for enriching user data in Heap: the identify API and the addUserProperties API.

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with databases like PostgreSQL, MySQL, Microsoft SQL, Windows Azure, Amazon Redshift, and Google BigQuery, and external data sources like Salesforce, Google Analytics, and Twilio.

  • What is this service generally used for?
  • Chartio is used for business data analytics and business intelligence.

  • What platforms does this service support?
  • This is a web-based platform.

  • Who are the main user groups of this service?
  • Main users of this service are business teams and data analysts in medium-sized and large enterprises.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Webinars.

  • Does this service offer an API?
  • No, it doesn't offer API.

  • Does this service integrate with any other apps?
  • Integrations: PostgreSQL, MySQL, Microsoft SQL Server, Windows Azure Cloud, Amazon RDS, Amazon, Redshift, Google BigQuery, Salesforce, Google Analytics, Twilio, Amazon EC2, Marketo, HubSpot, Segment, Heroku, Oracle, Rackspace Cloud, CSV File Uploads, Google Cloud SQL, Snowflake, Zendesk.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it is designed to be used by analytic teams.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2012
Based in:
San Francisco
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Heap
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Chartio
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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