Compare Heap vs Baremetrics vs Segment

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Crozscore:

85%
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55%
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Crozscore:

83%
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100%
47%
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Crozscore:

86%
what is this?
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Heap screenshot view 5 more Baremetrics screenshot view 5 more Segment screenshot

Software Description:

Heap is a solution developed primarily for medium and enterprise businesses that need to measure users' action on a web or mobile app. It automatically captures every customer touchpoint, like clicks, taps, swipes, and page views.

Right after installation, Heap starts gathering every user action automatically. It offers a very powerful analysis feature, that captures every visitor's interaction with the website, literally getting every clicks. This way, website and mobile apps owners get real-time data that can be used for better understanding of user flow and dropoff.

There are custom properties that can be attributed to visitors, repeated across sessions, so visitors can be tagged with email addresses, total revenue, payment plans. You can search for a specific visitor, to analyze their historical actions, and assign them to a specific tag. This way, you can measure conversion and set funnel filters.

Software Description:

Baremetric is Saas metric software developed for teams that use Stripe as a payment solution. It provides numerous helpful, actionable analytics as well as client insights with the easy-to-use interface. The platform is cloud-based, so there is no need for installing any software.

The main purpose of Baremetric is to manage client transactions. Users can create dashboards from a drop-down menu, and get reports about fees, earnings, upgrades, and downgrades. The forecast function enables them to see all planned activity, like Monthly Recurring Revenue and Customer Lifetime Value.

The tool is mostly useful for businesses using subscriptions. Except for Stripe, Braintree is integrated with Recurly & Chargify. Also, the Slack integration enables sending updates from Baremetrics to team’s communication channels. The Trial Insights feature helps improve the conversion rate by monitoring exactly what’s going on while customers are in trial mode.

Software Description:

From startups to the Fortune 500, thousands of companies use Segment as their customer data hub. We believe that making customer data a joy to work with is a design and abstraction problem. Segment is made for people who want to build incredible products and experiences, and who constantly strive to learn and improve.

Segment's customer data hub is a single platform that collects, stores and routes data to hundreds of business tools with the flip of a switch. Our goal is to make using data easy.

Features:

  • API
  • Keyword Tracking
  • Dashboard
  • Conversion Tracking
  • External Integrations
  • Data Visualization
  • Analytics

Features:

  • Data Import
  • Data Export
  • Forecasting
  • API
  • External Integrations
  • Dashboard
  • Analytics
  • Notifications

Features:

Summary:

  • Data Capture

  • Custom User Property Assignment

  • Custom Event Tracking

  • Real-Time Insights

  • Direct Data Access

  • Event Visualizer

  • Conversion Funnel Creation

  • Retention Reporting

  • Retroactive Stats

  • User-Level Activity Streams

Summary:

  • One-click metrics.

  • Metrics on revenue, upgrades, refunds.

  • Metrics on churn, cancelled accounts & downgrades.

  • Customer profiles.

  • Entire customer history.

  • Instant/daily notifications.

  • Metric forecasting.

  • Metrics live stream.

  • "Active Plans" view.

  • Daily, weekly & monthly email reports.

Summary:

  • Power all of your tools with the same customer data: Leverage the power of hundreds of tools when you use Segment as your customer data hub.

  • Query your data in SQL: Track data with Segment. Query in Amazon Redshift. It's that easy.

  • Take your data with you: Want to try a new tool? Replay your historical data, so it's like you've been using that vendor all along.

  • Send data from anywhere: You can send data to Segment from any device – from smartwatches to iBeacons, point-of-sale registers and more.

  • Instantly install analytics for ecommerce: If you're using a major ecommerce platform, you can install Segment with zero code.

  • Collaborate across your team: Organizations allow you to group together projects — like your website, iOS and Android apps — under one account.

Basic

Free
Included in plan:
  • Every Analysis Feature
  • 5,000 Sessions per Month
  • Email Support
  • 3 Month Data Retention

Startup

$50.00
1 user(s) / month
Included in plan:
  • Up to $10,000 MRR
  • Email Reports
  • Instant Notifications
  • Slack Notifications
  • Historical Metrics
  • Forecasting
  • Comparisons
  • Breakouts
  • Goals
  • Profiles
  • Cohort Analysis
  • Trial Insights
  • Annotations

Professional

$100.00
1 user(s) / month
Included in plan:
  • Up to $50,000 MRR

Business

$250.00
1 user(s) / month
Included in plan:
  • Up to $200,000 MRR

Enterprise

$500.00
1 user(s) / month
Included in plan:
  • Up to $500,000 MRR

FAQs:

    What platforms does this service support?
  • This is a web-based software, with native iOS app offered.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • Users of Heap are companies who find data should drive decision-making, from the smallest startups to companies like Zendesk, Macy's, and Slack.

  • What is this service generally used for?
  • Heap is a web and mobile analytics platform.

  • Does this service offer guides, tutorials and or customer support?
  • Heap offers FAQs, Knowledge Base, Online Support, Email Support, Phone Support.

  • Does this service integrate with any other apps?
  • Integrations: Chartio, Clearlogin, Segment, Flamory, GitHub, Optimizely, Chameleon, Instapage.

  • Does this service offer an API?
  • There are two primary APIs for enriching user data in Heap: the identify API and the addUserProperties API.

FAQs:

    Does this service integrate with any other apps?
  • Integrations: Stripre, Braintree, Recurly, Chargify, Slack.

  • Does this service offer an API?
  • Yes, it offers API.

  • Who are the main user groups of this service?
  • Main users of this service are businesses that use the Stripe payment software

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with Stripe.

  • What is this service generally used for?
  • Baremetrics is generally used as a SaaS analytics platform.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What platforms does this service support?
  • This is a web-based software.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
8.45k
Followers:
3.19k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
623
Followers:
5.08k

Publisher:

Founded:
2012
Based in:
San Francisco
Employees:
51-200
Likes:
9.61k
Followers:
20.2k

Other:

Who uses Heap
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Baremetrics
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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