Compare Hashtag Loyalty vs Qwikcilver vs Kangaroo Rewards

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About Hashtag Loyalty

Hashtag Loyalty enables businesses to grow by building customer loyalty, improving retention and increasing revenue.

Hashtag Loyalty's customer engagement technology is fit for Retail & Hospitality Businesses.
The product helps businesses:
1. Capture: first-party customer data via customer experience enhancing touchpoints - Loyalty Programs, Feedback & Reservations system.
2. Understand: your customer behavior and activity through your own personal dashboard (web & app).
3. Engage: your customers in a highly personalized manner using features such as campaigns, auto-engage, and referrals.

Hashtag Loyalty's product is split across 3 verticals Capture, Understand and Engage. Each one has its own interface that you can access and use. Below is the feature-wise breakdown of each vertical:
1. Capture:
a. Loyalty
b. Feedback
c. Reservations
2. Understand:
a. Customer Segmentation (RFM)
b. Customer Tagging
c. Custom Cohorts or Segments
d. Business Intelligence
e. Recommendations (Predictions & Analytics)
3. Engage
a. Campaigns & Targeting
b. Auto Campaigns
c. Journey Designer
d. Referrals
e. Feedback
f. Partnerships

About Qwikcilver

Qwikcilver is the pioneer and single largest end-to-end service provider in the pre-paid, gift card space, serving the who’s who of the retail and service industries the Middle East, South East Asia, India and more recently, having entered the Australia & New Zealand region.

Qwikcilver today, using it's robust, secure, banking-standard, transaction management platform operates simultaneously across multi geographies, multi-time zones and supports multi-currencies in real time and manages over 260 million transactions annually. It is the definitive one-stop-shop for different variants of prepaid programs, digital and digitized gift card programs, promotion programs, loyalty programs, discount programs and the like. The Qwikcilver platform has been successfully deployed across the world at our retail partner stores and online as well.

Pioneering and creating new markets requires great flexibility and innovation. Qwikcilver has assumed the mantle of an aggregator/ distributor partner to the brands, offering myriad gift cards and e-gift card solutions to the marketplace using a variety of distribution channels, resellers, retail points, catalogs and the like, including its own consumer-facing web-commerce engine - Woohoo and even catering to consumers on the move through the innovative Woohoo mobile app.

About Kangaroo Rewards

Kangaroo Rewards is a customer loyalty solution that empowers brands to attract, keep, connect and grow their business.

Kangaroo Rewards is a white-label, omnichannel loyalty rewards solution equipped with point rewards, tier rewards, product offers, coupon capabilities, referral marketing, contests, games, eGift cards, surveys, reviews, and SMS text/email/push notification marketing automations. In addition, all loyalty licenses include access to Kangaroo's member's app for your customers.

  • A white-label member app is also available at an extra cost.

Integration Partners:
Lightspeed Retail, eCommerce and/or restaurant, Shopify POS and/or eCommerce, Woo Commerce, Magento, Vend.

Marketing Integrations:
Mailchimp, Klaviyo, and/or Constant Contact

How it Works:
Once you have a licensed account, simply download the Kangaroo Rewards Business App to your Android or ios tablet, sign in and start rewarding your customers!

If you have a brick & mortar store and/or an eCommerce store, Kangaroo can connect easily to them to operate seamlessly as you do business transactions.

Increase Sales, Drive Traffic, and Engage Customers
Kangaroo is an easy and effective program that allows you to engage and retain customers with minimal effort and cost. Due to our automated processes, you essentially get to Set & Forget! Our customer success team will ensure that your program is working for you!

Loyalty Program Success
Get Started in 3 Easy Steps:

Step 1 - Planning
Our customer success team will help you to define your objectives, priorities, and expectations for your loyalty program.

Step 2 - Implementation
A customer success manager will guide you through the onboarding session. You will learn how to calibrate your loyalty program and use the loyalty marketing tools.

Step 3 - Optimization
Once your program has been launched, your program will be periodically reviewed to provide valuable insights and strategies to optimize performance.

Loyalty Features
Increase Average Order Values (AOV), Boost share of wallet spend (SOW), promote spend frequency, and more!

  • Rewards per dollar spent
  • Point Multiplier
  • À la Carte Rewards
  • Spend Bracket Rewards
  • Tiered Rewards
  • Foot Traffic Booster
  • Referral Bonus
  • Product Based Rewards
  • Frequent Buyer Rewards
  • Scheduled / Time Based Rewards

Customer Retention Features
Engage customers with personalized communications based on their consumer profile, purchase history, brand preferences, spending behavior, campaign activation, and more!

  • Automated Targeted Marketing
  • Email, SMS, and/or Push Notifications
  • Drip Campaigns
  • Integrated Promotional Engine
  • Social Sharing Rewards
  • Gamification
  • Tiered Rewards (Experiential)
  • Campaign Segmentation
  • Campaign Revenue Tracking

Customer Acquisition
Grow your business and acquire new customers with our easy-to-use tools.

  • Referral Module
  • Raffle Module
  • Partner Rewards
  • Digital Gift Card
  • Social Media Referral Rewards

Expand the Customer Experience: Custom Branded App!
Showcase your brand and expand the customer experience with your own unique custom branded app. The custom branded app provides a controlled environment for your customers to interact with your brand and loyalty program.

  • Branded APP
  • Customers Can View and Redeem Offers
  • Participate in Contests
  • View New Products
  • Receive Push Notifications
  • Update Profile and more!

Robust Reporting
Kangaroo Rewards provides in-depth reporting and automated reports.

  • Data Trends
  • New Program Participants
  • Points Redeemed
  • Program & Campaign ROI
  • Offer Uptake
  • Track AOV Trends
  • Customer Spend
  • Liability Report and more!

Connectivity
Kangaroo Rewards provides an open API so you can plug it into other systems such as CRM, Accounting, HR, etc.)

Customer Support
Kangaroo Rewards provides top-tier customer, marketing, and reporting support to meet your companies needs. At Kangaroo, customer loyalty is more than just a program, it’s our business model.

Implementing a loyalty program is the easiest and quickest way to increase sales, drive traffic and boost customer engagement. Book your free demo today!

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • PayPal
  • Stripe

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • PayPal
  • Stripe

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • PayPal
  • Stripe

Summary

  • India’s most widely used Customer Engagement Platform for hospitality & retail businesses. Build customer loyalty, improve retention & increase revenue.

Summary

  • SaaS-based, highly versatile platform

  • Game changing architecture

  • Best-in-class integration

Summary

  • Rewards per dollar spent

  • Tiered Rewards

  • Product Based Rewards

  • Automated Targeted Marketing

  • Campaign Revenue Tracking

  • Raffle Module

  • Digital Gift Card

  • Social Media Referral Rewards

  • Branded App

Pricing

Loyalty Essentials

$59.00
3 user(s) / month
Included in plan:
  • Point Rewards
  • Point Redemptions
  • Digital Referrals
  • Digital Coupons / Offers
  • Social Media Rewards
  • Program Branding
  • Free Member's App
  • Customer Segmentation
  • Dashboard Reporting
  • Email/Chat Customer Support

Loyalty Engagement

$99.00
1 Company license / Unlimited Users
Included in plan:
  • Point rewards
  • Point Redemptions
  • a la Carte Rewards (item purchase rewards)
  • Digital Referrals
  • Digital Coupons / Offers
  • Social Media Rewards
  • Event Rewards (Birthdays, Anniversary, New Member etc...)
  • Gift with Purchase Rewards
  • Contests
  • Spin to Win Game
  • Program Branding
  • Free Members App
  • Dashboard Reporting
  • Email and Live Chat Support

Ultimate Loyalty License

$149.00
per license, unlimited users
Included in plan:
  • Point Rewards
  • Point Multiplier
  • Event Trigger Rewards
  • a la carte rewards (specific item rewards)
  • Digital Offers and/or Coupons
  • Shae on Social Media Rewards
  • Gift with Purchase Rewards
  • Tier Rewards
  • Contest Mode
  • Spin to Win Rewards Game
  • Partner Rewards
  • Promotional Engine (BOGO, Discounts)
  • eGift Cards
  • Customer Advocacy / Reviews
  • CX Kiosk (Smiley Face Surveys)
  • Marketing & Reward Personalization
  • Email & SMS Text Marketing
  • Marketing Automation
  • System Integrations (POS and/or Marketing integration)
  • Free Members App
  • Branded to your business (Whitelabel)
  • Phone, Email and Live Chat Support

Ultimate Plus Package

$299.00
1 License, unlimited users
Included in plan:
  • All of the Ultimate Plan, plus
  • White Label Members App
  • API Access
  • Includes 1000 SMS Text per Month
  • Includes 10 000 emails per month
  • White-Glove Customer Support

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Point of Sale or Billing software.

  • What is this service generally used for?
  • This service is used by Retail & Hospitality brands to manage their customer retention.
    It is also used to manage the following functions:
    - Loyalty program
    - Feedback system
    - Reservations system
    - Understand Customer Behaviour: Lifetime Value, Purchase Patterns, Segmentation
    - Engage with customers in a personalized manner

  • Does this service offer guides, tutorials and or customer support?
  • Yes, this service offers dedicated customer support apart from initial implementation and training.

  • Who are the main user groups of this service?
  • Primarily small and medium enterprises in the food & beverage, health & fitness and retail industry.

FAQs

    Who are the main user groups of this service?
  • Online and Offline Brands and Retailers looking for an end to end future ready Gift Card solution for their business.

  • What is this service generally used for?
    • Gift Card Issuance and Redemption - in both Physical and Digital Form
    • Create and deliver targeted Gift Card based promotions
    • Manage Customer Refunds, Credit notes, etc
    • Manage multiple brand currencies from a single Wallet/Container
    • Corporate/Bulk Gift Card order management
    • Enable partners and resellers to sell Gift Cards
    • Open Gift Card optimized E-commerce portals for own brands or other brands
  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer an API?
  • Yes.

FAQs

    What are some applications this service is commonly used in tandem with?
  • Kangaroo Rewards is commonly used with a POS system. For non-integrated solutions, Kangaroo's merchant app runs on Android and ios tablets.

  • Who are the main user groups of this service?
  • Kangaroo Rewards' loyalty and marketing program is designed to service both small and large business models. An extremely user-friendly platform makes setting up and administering your loyalty program a breeze.

    We specialize in the following industries: Retail, Services, Health & Wellness, Gyms, Salons, Spas, Pet stores & services, restaurants, cafes, bistros, grocery, catering, Vape & e-cigarette and more...

  • Does this service integrate with any other apps?
  • We are integrated with Lightspeeds POS, Lightspeed Ecom, Shopify, Vend, Magento, Woo Commerce, Chronogolf.

    We have an open API and can integrate with your POS system if it is not listed.

  • Does this service offer guides, tutorials and or customer support?
  • Kangaroo is an easy and effective program that allows you to engage and retain customers with minimal effort and cost. Due to our automated processes, you essentially get to Set & Forget! Our customer success team will ensure that your program is working for you!

  • What is this service generally used for?
  • Kangaroo Rewards' loyalty and marketing program are used to increase sales by attracting, retaining and engaging customers via exclusive rewards, discounts, contests, content sharing and brand engagement.

  • What platforms does this service support?
  • We are integrated with Lightspeeds POS, Lightspeed Ecom, Shopify, Vend, Magento, Woo Commerce, Chronogolf.

    We have an open API and can integrate with your POS system if it is not listed.

  • Does this service offer multi-user capability (e.g. teams)?
  • Kangaroo offers multi-user capabilities and multi-location reporting capabilities for franchise models.

  • Does this service offer an API?
  • We have an open API and can integrate with your POS system if it is not listed.

Vendor Information

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Based in:
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Employees:
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Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses Hashtag Loyalty
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Qwikcilver
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Kangaroo Rewards
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French, Spanish, Portuguese
Regional Restrictions:
No restrictions.
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