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About Hashtag Loyalty

Hashtag Loyalty enables businesses to grow by building customer loyalty, improving retention and increasing revenue.

Hashtag Loyalty's customer engagement technology is fit for Retail & Hospitality Businesses.
The product helps businesses:
1. Capture: first-party customer data via customer experience enhancing touchpoints - Loyalty Programs, Feedback & Reservations system.
2. Understand: your customer behavior and activity through your own personal dashboard (web & app).
3. Engage: your customers in a highly personalized manner using features such as campaigns, auto-engage, and referrals.

Hashtag Loyalty's product is split across 3 verticals Capture, Understand and Engage. Each one has its own interface that you can access and use. Below is the feature-wise breakdown of each vertical:
1. Capture:
a. Loyalty
b. Feedback
c. Reservations
2. Understand:
a. Customer Segmentation (RFM)
b. Customer Tagging
c. Custom Cohorts or Segments
d. Business Intelligence
e. Recommendations (Predictions & Analytics)
3. Engage
a. Campaigns & Targeting
b. Auto Campaigns
c. Journey Designer
d. Referrals
e. Feedback
f. Partnerships

About Kangaroo Rewards

Kangaroo is an industry leader in the global customer loyalty and retention movement. Kangaroo’s robust loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, and custom omnichannel experience.

Kangaroo Rewards offers in-depth reporting to monitor and adjust your program based on your customer behavior and trends. Providing you with the power to maximize sales and customer engagement. To ensure program success, a loyalty specialist is assigned to each account to train and assist in the set-up of your loyalty rewards program. At Kangaroo, customer loyalty is more than just a program, it’s our business model.

Our loyalty platform integrates perfectly with Lightspeed POS systems (Lightspeed Retail, Lightspeed iPad app, and Lightspeed Ecom), Vend, Magento, Shopify and/or Woo COmmerce to create a seamless omnichannel customer experience.

Kangaroo is available worldwide in English, French, Spanish, and Portuguese.

Increase Sales, Drive Traffic and Engage Customers
Kangaroo is an easy and effective program that allows you to engage and retain customers with minimal effort and cost. Due to our automated processes, you essentially get to Set & Forget! Our customer success team will ensure that your program is working for you!

Loyalty Program Success
Get Started in 3 Easy Steps:

Step 1 - Planning
Our customer success team will help you to define your objectives, priorities, and expectations for your loyalty program.

Step 2 - Implementation
A customer success manager will guide you through the onboarding session. You will learn how to calibrate your loyalty program and use the loyalty marketing tools.

Step 3 - Optimization
Once your program has been launched, your program will be periodically reviewed to provide valuable insights and strategy to optimize performance.

Loyalty Features
Increase Average Order Values (AOV), Boost share of wallet spend (SOW), promote spend frequency and more!

  • Rewards per dollar spent
  • Point Multiplier
  • À la Carte Rewards
  • Spend Bracket Rewards
  • Tiered Rewards
  • Foot Traffic Booster
  • Referral Bonus
  • Product Based Rewards
  • Frequent Buyer Rewards
  • Scheduled / Time Based Rewards

Customer Retention Features
Engage customers with personalized communications based on their consumer profile, purchase history, brand preferences, spending behavior, campaign activation and more!

  • Automated Targeted Marketing
  • Email, SMS and/or Push Notifications
  • Drip Campaigns
  • Integrated Promotional Engine
  • Social Sharing Rewards
  • Gamification
  • Tiered Rewards (Experiential)
  • Campaign Segmentation
  • Campaign Revenue Tracking

Customer Acquisition
Grow your business and acquire new customers with our easy to use tools.

  • Referral Module
  • Raffle Module
  • Partner Rewards
  • Digital Gift Card
  • Social Media Referral Rewards

Expand the Customer Experience: Custom Branded App!
Showcase your brand and expand the customer experience with your own unique custom branded app. The custom branded app provides a controlled environment for your customers to interact with your brand and loyalty program.

  • Branded APP
  • Customers Can View and Redeem Offers
  • Participate in Contests
  • View New Products
  • Receive Push Notifications
  • Update Profile and more!

Robust Reporting
Kangaroo Rewards provides in-depth reporting and automated reports.

  • Data Trends
  • New Program Participants
  • Points Redeemed
  • Program & Campaign ROI
  • Offer Uptake
  • Track AOV Trends
  • Customer Spend
  • Liability Report and more!

Connectivity
Kangaroo Rewards provides an open API so you can plug it into other systems such as CRM, Accounting, HR, etc.)

Customer Support
Kangaroo Rewards provides a top-tier customer, marketing and reporting support to meet your companies needs. At Kangaroo, customer loyalty is more than just a program, it’s our business model.

Implementing a loyalty program is the easiest and quickest way to increase sales, drive traffic and boost customer engagement. Book your free demo today!

About LoyaltyLion

Unlock real insights to build a better understanding of what drives longer-lasting customer relationships, and use those insights to connect and accelerate your existing marketing efforts. Proven to increase retention and spend, LoyaltyLion is trusted by thousands of fast-growth ecommerce merchants worldwide.

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • PayPal
  • Stripe

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • PayPal
  • Stripe

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • PayPal
  • Stripe

Summary

  • India’s most widely used Customer Engagement Platform for hospitality & retail businesses. Build customer loyalty, improve retention & increase revenue.

Summary

  • Rewards per dollar spent

  • Spend Bracket Rewards

  • Tiered Rewards

  • Product Based Rewards

  • Automated Targeted Marketing

  • Campaign Revenue Tracking

  • Raffle Module

  • Digital Gift Card

  • Social Media Referral Rewards

  • Branded App

Summary

  • Create a fully-customized integrated loyalty program to drive retention and set your store apart

  • Enhance engagement by rewarding customers for on-site and off-site activities such as account creation, social media engagement and writing a review

  • Increase repeat purchase and spend by motivating your customers with unique combinations of points, rewards, and tiers

  • Deliver a seamless checkout experience with LoyaltyLion's unique In-Cart Rewards, Instant Points and Points Slider to increase reward redemption and AOV

  • Segment your loyal, at-risk and churned customers and focus your marketing efforts and comms where they will have the biggest impact

  • Provide meaningful interactions and keep your customers engaged between purchases via intelligent loyalty emails, real-time notifications

  • Continually optimize the performance of your program with A/B testing and recommendations delivered directly to your dashboard

  • Boost acquisition and customer advocacy by encouraging your loyal customers to act as advocates across all channels

  • Increase the impact of your existing marketing tools and power your ecommerce growth by connecting ESPs, review platforms and more to your loyalty program

Pricing

Loyalty Only

$79.00
1 user(s) / month
Included in plan:
  • Monthly fee

Loyalty + Marketing

$129.00
1 user(s) / month
Included in plan:
  • Monthly: 1 location, 2 registers

Ultimate Loyalty & Marketing

$149.00
1 user(s) / month
Included in plan:
  • 1 locaton, 2 registers

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Point of Sale or Billing software.

  • What is this service generally used for?
  • This service is used by Retail & Hospitality brands to manage their customer retention.
    It is also used to manage the following functions:
    - Loyalty program
    - Feedback system
    - Reservations system
    - Understand Customer Behaviour: Lifetime Value, Purchase Patterns, Segmentation
    - Engage with customers in a personalized manner

  • Does this service offer guides, tutorials and or customer support?
  • Yes, this service offers dedicated customer support apart from initial implementation and training.

  • Who are the main user groups of this service?
  • Primarily small and medium enterprises in the food & beverage, health & fitness and retail industry.

FAQs

    Who are the main user groups of this service?
  • Kangaroo Rewards' loyalty and marketing program is designed to service both small and large business models. An extremely user-friendly platform makes setting up and administering your loyalty program a breeze.

    We specialize in the following industries: Retail, Services, Health & Wellness, Gyms, Salons, Spas, Pet stores & services, restaurants, cafes, bistros, grocery, catering, Vape & e-cigarette and more...

  • Does this service integrate with any other apps?
  • We are integrated with Lightspeeds POS, Lightspeed Ecom, Shopify, Vend, Magento, Woo Commerce, Chronogolf.

    We have an open API and can integrate with your POS system if it is not listed.

  • Does this service offer guides, tutorials and or customer support?
  • Kangaroo is an easy and effective program that allows you to engage and retain customers with minimal effort and cost. Due to our automated processes, you essentially get to Set & Forget! Our customer success team will ensure that your program is working for you!

  • What is this service generally used for?
  • Kangaroo Rewards' loyalty and marketing program are used to increase sales by attracting, retaining and engaging customers via exclusive rewards, discounts, contests, content sharing and brand engagement.

  • What platforms does this service support?
  • We are integrated with Lightspeeds POS, Lightspeed Ecom, Shopify, Vend, Magento, Woo Commerce, Chronogolf.

    We have an open API and can integrate with your POS system if it is not listed.

  • Does this service offer multi-user capability (e.g. teams)?
  • Kangaroo offers multi-user capabilities and multi-location reporting capabilities for franchise models.

  • Does this service offer an API?
  • We have an open API and can integrate with your POS system if it is not listed.

  • What are some applications this service is commonly used in tandem with?
  • Kangaroo Rewards is commonly used with POS system.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
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Based in:
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Employees:
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Followers:

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
873

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Other

Who uses Hashtag Loyalty
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Kangaroo Rewards
  • Personal
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French, Spanish, Portuguese
Regional Restrictions:
No restrictions.

Other

Who uses LoyaltyLion
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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